Quality degradation at PREMIER Credit Card  
Users report higher volume of Quality Issues than usual
56
fair

PREMIER Credit Card | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at PREMIER Bankcard? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
79 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
36 Reports
User Feedback
31%
iOS
36 Reports
69%
Android
79 Reports
PREMIER Credit Card - Latest Quality Issues
Android
Jan 17, 2025
I've had this installed on my phone for the last 3 years and now all of a sudden my phone isn't supported, it has Android 11 on it and still won't update.
iOS
Jan 18, 2025
Broken App
Please fix the app so I could pay my bill on time… please. It's been broken for months.
iOS
Jan 21, 2025
Doesn’t work on the 18.1.1 iOS
The app launches you see the logo screen but it gets stuck there. Can't log into account. Been like this for the last 2-3 month.
iOS
Jan 21, 2025
Scam company
Do not use this card!! It is not worth the stress and headache. I lost my job for a few months and called in. Was told I would be placed on a credit protection program, they lied and never put me on it. When I noticed the changes and called they said no one put me on one and it was too late to put me on it now. When I called in to figure some other account issues out. Spoke to a “SUPERVISOR” named Paul. Was severely rude and unprofessional. Purposely provoked a seizure out of me which is ATTEMPTED MURDERER. Had to file a police report. When I called the company to file a dispute against him. Spoke with another Supervisor named Heather. Instead of escalating it and handling it like she should have. She tells me if I want anything done, I have to write a letter to a PO Box and hope they respond. Clearly meaning the company planned on doing nothing about it and condones Paul's felony and poor behavior!
iOS
Jan 21, 2025
Ridiculous
There's no way on the app, online or by phone to change an automatic payment.
iOS
Jan 22, 2025
Don’t use
This is a terrible card to have unless you are desperate to rebuild your credit. They charge you a ridiculous fee to raise a lil bit. Their monthly charge is outrageous. I don't highly recommend. Their credit limit is tiny increments when I have 9k, 6k and 4k on others after 5 years great standing they have given me only $825 they do not care to help you.
iOS
Jan 23, 2025
Worse app
This app is not user friendly at all.
iOS
Jan 24, 2025
Late fees
Premier has too many fees and so quick to charge a late fee
iOS
Jan 24, 2025
App does not work
The app will not open for me. I've reset my phone and even deleted and reinstalled the app.
PREMIER Credit Card - Product Description
Manage your PREMIER Bankcard Credit Card whenever and wherever you are. Our app gives you secure access to your account so you can check in anytime 24/7. It’s the best way to stay on top of your account while you work to build your credit. And it’s free.

A convenient way to:
• Check your account balances
• Make your monthly payments
• Monitor recent transactions
• Lock or unlock your card 
• Go paperless to view statements and letters
• Update your profile

To access your account, use your existing MyPremierCreditCard.com username and password. Don’t have one yet? No problem. Just create one with the app.
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