40
poor
PrettyLittleThing | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
25 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
31%
Android
22 Reports
22 Reports
iOS unitQ Score
iOS User Feedback
69%
iOS
50 Reports
50 Reports
User Feedback
69%
iOS
50 Reports
50 Reports
31%
Android
22 Reports
22 Reports
PrettyLittleThing - Latest Quality Issues
iOS
Mar 6, 2025
Terrible rebrand
The clothes are boring and overpriced now. Uninstalling the app.
iOS
Mar 6, 2025
please bring back PLT
I absolutely hate this new rebrand. There are no cute clothes at all. everything is so basic . I'm so really upset. Please bring the old pretty little thing back.
Android
Mar 7, 2025
Can't find anything app is so hard to navigate and keeps reloading back to home page
iOS
Mar 8, 2025
Never Received Package
I'm not sure that this is a result of the update, but I ordered my package 16 days ago and I still haven't received it. I spent over 100 dollars, so it is extremely frustrating and there is no way to contact the delivery company the last update I had was 14 days ago.
iOS
Mar 8, 2025
who do you think you are
this stupid company think they are bougie or something because why did i have a £15 hoodie in my basket next day its £25 not only that but why did the 25% off discount bring my total to £22 this stupid app needs to lower their prices back down and lower shipping because why am i paying £3.99 for normal shipping shein isnt even that expensive and thats all the way from bloody china! I HATE YOU PLT!! 😡😡😡😡🤬
iOS
Mar 8, 2025
Why on earth have they rebranded??
PLT used to be really good, now they've rebranded and it's the exact same as all the other boutique brands you see- sad beige clothes, and charging a tenner more for the exact same thing before the rebrand- mind you the material of the clothes is the exact same as before (cheap material by the way) No one even asked for a rebrand anyways😂
iOS
Mar 8, 2025
…
Price increase, on outfits that are not typically good. In my opinion. The outfits are not really most people's styles, probably only to the Grammys. But, miss the old plt, but overall, decreased.
iOS
Mar 9, 2025
Awful update
I have been a loyal premier update for years. This update is awful and not anywhere near as easy to use. What was wrong with the previous version?! If it isn't broke…?
iOS
Mar 9, 2025
STOLE MY PARCEL
Returned the wrong parcel by mistake using THEIR return service. Have confirmation of delivery to them and they are claiming they don't have it and closed the case! Awful service, don't care about customers, loyal or not! Also had SO many people reach out to say they did the same to them!
PrettyLittleThing - Product Description
Need your fashion fix on the move? Shop on the PrettyLittleThing app for the latest in affordable women’s fashion looks that are sure to have you racking up all the likes on the ‘Gram. When it comes to women’s clothing, we’ve got you covered with the latest on-trend styles hitting the site daily. Shop everything from dresses for day and night, essential swimwear for those much needed summer holidays and the loungewear for those easy weekend wins. Inclusivity is our thing which is why our ranges PLT Plus, Shape, Tall, Petite, Premium and Maternity have your back to cater to #EveryBodyInPLT. ‘Cos we know style has no limits. Simply download and start shopping for your 'drobe of dreams with affordable women’s fashion at your fingertips. Wish List - Don’t have time to shop right now? Use our Wish List feature to add save those PLT pieces you’ve been going heart-eyed over for later. - Exclusive offers – As an app member you’ll be the first to know about our exclusive offers. - Fast and secure checkout – Looking to update your style? Get your Pretty Little Thing clothing fast with express shipping. - Track your order – Global delivery tracked straight from checkout to your door. - Easy returns – Shopping made easy with fuss-free returns, no questions asked. - Try Before You Pay - Our Buy Now Pay Later partners allow you to shop on your own terms. - New styles added daily – Need a new dress for the weekend? We have hundreds of new women’s clothes landing on site daily. - Need those finishing touches? We’re not just about women’s clothing. Shop your fave beauty essentials from brands such as Morphe, NYX, Garnier and more. - Stay in the know – As an app member you'll get notifications on our latest collections before anyone else. - Pay easily, safely and securely with Apple Pay. Whatever your shopping needs, we’ve got you covered 24/7 with the affordable women’s fashion you need.
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