fair

Publix | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

1 Point Past 30 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

68%

Android
162 Reports

iOS unitQ Score

iOS User Feedback

32%

iOS
75 Reports

User Feedback

32%

iOS
75 Reports

68%

Android
162 Reports

Publix - Latest Quality Issues

iOS

Jan 25, 2025

Was great until last update.

Update: Tried uninstalling and reinstalling, same problem. The app is now unusable. I cannot even sign in. Even as a guest, the app does not function in any way. I also went to your website and noticed there is only one page with no menus, no other information. Weird. Anyone else experiencing this?

iOS

Jan 25, 2025

Deli pre-orders

I love this app and have been using it for years! It's great to see what's on sale as I plan my weekly grocery trip and also easy to clip coupons and apply them at checkout. However, the ability to pre-order deli meat has changed in the last few weeks. The inventory showing for my store is limited in the app and I have to order when I get to the store. I know, first-world problem… But it was so convenient in the past and now I have to wait in line to order in person as the inventory in the store is much larger than what shows in the app. My app is up-to-date so I don't know if this is related to bird flu issues.

iOS

Jan 25, 2025

Terrible app

App allows item to be put into a list but nowhere I can find where a price is given. I don't blind shop. Love the store but the app has given me a bad impression.

iOS

Jan 25, 2025

Stupid app

What a stupid app. I wanted to see prices and nutritional information on items so I can plan out shopping. But there are no prices on an app on items a store wants you to buy. Makes no sense unless they think their prices are bad lol. And someone is going to respond to me telling me they don't currently support prices but will share it with developers. Save the reply and let people know the prices.

iOS

Jan 25, 2025

“On the side?” What’s that mean?

Deli is atrocious idk how it's not destroyed the company as a whole never seen such ineptitude and incompetence. Instruct them to put everything on the side? Either they can't read english(likely)or don't care even if it'll ruin the half of the sub I'm saving for later. Abysmal customer service to not address the constant issues I've heard others say and have experienced.

iOS

Jan 26, 2025

Logs out

Logs me out automatically! I don't want to have to constantly log into an app.

iOS

Jan 27, 2025

Digital coupons

It is really very inconvenient that the digital coupons can not be clipped in bulk by select all. Every other app I have has this option. Other than that, no complaints.

iOS

Jan 27, 2025

Bad app

Cannot see item prices in app

iOS

Jan 27, 2025

Location is always wrong

The app loves to change the store for your mobile orders for no reason. Quadruple check every mobile order you do

Publix - Product Description

Never miss a deal or a meal with the Publix app. We’ve designed our app to help you save money and time, whether you’re looking for deals on items you actually buy or ordering your favorite ham and cheese sub—we’ll even remember the pickles! To get the most out of our app, join Club Publix and get hand-picked deals, surprise savings, sneak peeks, and other benefits just for being a member. Plus:

- Browse our weekly ads, clip digital coupons, and search for deals by category.
- Pay and automatically redeem your digital coupons in store at checkout.
- Order custom subs, sliced meats, or cheeses and we’ll have them ready for you. You can order custom cakes and platters, too.
- Reorder your favorites with a few taps on your phone.
- Choose an ordering service: delivery, in-store pickup, or curbside pickup.
- Search for products and see related information, including sales, coupons, and in-store pickup availability.
- Create, save, and access shopping lists and see aisle locations.
- Add items to your shopping list, including sale items, coupons, favorites, and items from your purchase history.
- Use the barcode scanner to scan and add items to your shopping list.

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