64
fair
Pulse for Booking.com Partners | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
59%
Android
187 Reports
187 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
130 Reports
130 Reports
User Feedback
41%
iOS
130 Reports
130 Reports
59%
Android
187 Reports
187 Reports
Pulse for Booking.com Partners - Latest Quality Issues
Android
Nov 15, 2024
Hell! We synchronized with Airbnb, I still had a double reservation on the same room while there are 3 days between the 2 reservations! They don't want to know anything! They cancel without my consent when I had a rehousing solution (but I had to take my afternoon to prepare it, even though I was not responsible!). And tell me that I should pay 73€ for rehousing?!!!!! My rooms cost 30€ max!!!
Android
Nov 15, 2024
Management of photos complicated and often hangs, price setting too complicated and confusing, extranet always jumps back to English, calendar synchronization far too rarely and much more. Unfortunately, I still see a lot of potential for improvement here. in my opinion, this app is not user-friendly enough. The employees already knew suggestions for improvement, which I mentioned over the phone, from many other users. So why don't you work on it at full speed? What a pity...
Android
Nov 15, 2024
Buggy often
iOS
Nov 15, 2024
Message failures
Sometimes they are repeated a day later and other times they write you a message and when you open the thread of the messages there is none.
iOS
Nov 15, 2024
Leaves very often
When you need it to do some paperwork, it asks you again for the username and password
Android
Nov 17, 2024
I defile it because it takes me out every time I log in and tells me your session has expired And it does the same every time I try again
Android
Nov 17, 2024
I've already lost 2 reservations because guests send messages and I can't answer, I enter the messages part and it doesn't show any!
Android
Nov 18, 2024
Very complicated
Android
Nov 19, 2024
Booking does not protect its Hosts from malicious comments from guests who intend to benefit from compensation that is not theirs! When making the claim, Booking does not delete them and one is left with the bad rating unfairly. If you have an entrepreneurship, do not leave it in the hands of Booking
Pulse for Booking.com Partners - Product Description
Why you’ll love Pulse Our new property partner app lets you keep Booking.com in your pocket. Manage your property easier and faster – plus keep your guests happy anywhere, anytime. Whats going on today? -Stay up-to-date on today’s arrivals, departures, new bookings, cancellations, modifications, and reviews Interact with your guests in a few taps - Stay in touch with live chat between you and guests - Use pre-translated templates to quickly reply to frequent requests Quickly view at a glance: - Your performance, updated daily - Your reservations calendar for previous or upcoming activity - Reservation details including the number of guests, rooms, room types and nights - Total rate and breakdown per night - Applicable cancellation policies Manage your inventory - See your rooms and rates - Update your availability on the go Download our app now
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