48
poor

Qatar Airways | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
133 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
41 Reports
User Feedback
24%
iOS
41 Reports
76%
Android
133 Reports
Qatar Airways - Latest Quality Issues
iOS
Dec 18, 2024
Application needs improvement!
The application is not user friendly. I always have to repeat any changes i am doing because of an error or because the page won't process. We are paying lots of money to Qatar airways, it is not a cheap airlines therefore i am expecting a better experience using their application. I have had multiple issues with errors or getting “unable to process” message which makes me go back and start from the beginning.
iOS
Dec 18, 2024
Bad app/service
Online seat selection with payment is not working. Every time I tried I got an error before entering any payment info. Adding an additional passanger is also not working. Useless app
iOS
Dec 18, 2024
Bug OTP
The OTP that never arrives. (For months) Practical when you are abroad (in France too, the OTP does not work either, however). Impossible to change a ticket from the APP or the site, you have to do a Chat. It's really disappointing
Android
Dec 19, 2024
When I this login something went wrong coming
Android
Dec 19, 2024
Constantly has errors and works slowly
iOS
Dec 20, 2024
Holmen
Impossible to contact the company in cooperation with SAS for cancellation and refund of tax on the ticket.
Android
Dec 20, 2024
Can't login due to OTP not being sent
iOS
Dec 21, 2024
Terrible app
Why don't write a simple NATIVE iOS. The current one is too buggy
Android
Dec 21, 2024
Seat reservation does not work for several people. Really bad
Qatar Airways - Product Description
Award-winning journeys, at your fingertips.

Book flights, manage your booking, check in and take full control of your journey with the Qatar Airways mobile app.



1. BOOK FLIGHTS

With the tap of a finger, find and book flights to enchanting destinations around the world. If you are undecided, you can hold your booking along with the guaranteed fare for up to 72 hours, for a minimum fee. Booking flights through our mobile app also streamlines the process, allowing you to enter your travel details by simply pointing your mobile phone camera at your passport.



2. COMPLEMENT YOUR JOURNEY 

Enhance your journey with an array of additional services. Through our mobile app, you can purchase extra baggage as well as book lounge access, meet and greet services, hotel stays and car rental. 

3. MANAGE YOUR BOOKING

Manage your booking conveniently through our mobile app, by adding your booking to “My Trips”. Once added, the app will help you keep track of every step throughout your journey. “My Trips” also allows you to seamlessly change your seat and meal preferences, modify your flight details and much more.



4. CHECK IN

Check in through our mobile app by simply pointing your mobile phone camera at your passport. Choose your seat, view/save your boarding pass and use the fast-bag-drop counters at the airport to check in your bags.



5. GET FLIGHT STATUS NOTIFICATIONS

Through our mobile app, you can request arrival and departure information on all Qatar Airways flights, and receive updated information on the status of your flight directly on your mobile phone, via SMS.



6. FIND EXCLUSIVE OFFERS

Through our mobile app, you can check our special fares for flying to the destinations you have longed to visit. You will always find the same fare available on the website at the time of search (and sometimes, you may even find reduced fares when booking through our mobile app).




7. MAKE THE MOST OF PRIVILEGE CLUB

Through our mobile app, Privilege Club members can easily view account details on their dashboard, use the My Calculator to check Avios and Qpoints that can be earned on flights, claim missing Avios on past flights, communicate with the Privilege Club member service centre, and much more.
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