61
fair
Qatar Airways | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
147 Reports
147 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
55 Reports
55 Reports
User Feedback
27%
iOS
55 Reports
55 Reports
73%
Android
147 Reports
147 Reports
Qatar Airways - Latest Quality Issues
Android
Mar 29, 2025
I would like to rebook the ticket without contact through live chat because it's slow
Android
Mar 31, 2025
got twice more expensive after applying promo code on the promised price. no, thanks
iOS
Mar 31, 2025
The app slows down a lot!
The app slows down a lot! It's not possible to use it, and neither is the website!
iOS
Apr 1, 2025
App should go into the toilet
Complete utter garbage app. Qatar Airways should be ashamed of themselves releasing an app like this. Buggy, slow, and unintuitive. It would probably be easier to check-in in person than to use this sad excuse of an app. Please learn hire a contractor that understands app development from another airlines like Emirates. Absolutely worthless.
Android
Apr 1, 2025
Very frustrating experience! The One Time Password does not always arrive (not every airline uses this and their apps seem to work better!), meaning one can not always get into the app. Why have an OTP? It can stop people getting to their boarding passes or making an urgent change! Also, after requesting an OTP, getting it and entering it the app sometimes just freezes. Even the Ryanair app is much better than this.
Android
Apr 1, 2025
The application does not correspond to either the modern capabilities of mobile applications (except for design), or the claims of this carrier for status 1. Regularly there are problems with connection and authentication, I see the inscription "something went wrong" more often than any other information. Already purchased tickets are displayed at your discretion - this is a lottery, whether you can see the departure status at the moment, boarding passes, etc. - i.e. one of the most important functions works POORLY, like many others!
Android
Apr 2, 2025
l had booked a returning ticket to Edinbrugh for the 31 of March 2025. l arrived on time at the OR TAMBO airport but the service was very poor and rhe tellers were not even professional, slow and not helping until i missed my flight for 1355hrs. I was moved from rhis teller to the other with no help and they were even rud when you ask for help. Your tellers have very poor Public relations, and will spoil your business reputation. your
Android
Apr 2, 2025
Very slow app, randomly logging you out at times or not even letting you log in in the first place. All with freezes in all kinds of places. Extremely disappointing for a premium airline.
Android
Apr 2, 2025
I would be cautious with this app as I didn't provide any permissions to this app after installation but it was still able to automatically pick up the verification code directly that was sent to me as an sms message. This spoked me and I uninstalled the app as with absolutely no permissions, the app should not be able to pick up the sms verification code auromtically but rather allow you to add the code manually. Other than that a decent app that does the job fairly well.
Qatar Airways - Product Description
Award-winning journeys, at your fingertips. Book flights, manage your booking, check in and take full control of your journey with the Qatar Airways mobile app. 1. BOOK FLIGHTS With the tap of a finger, find and book flights to enchanting destinations around the world. If you are undecided, you can hold your booking along with the guaranteed fare for up to 72 hours, for a minimum fee. Booking flights through our mobile app also streamlines the process, allowing you to enter your travel details by simply pointing your mobile phone camera at your passport. 2. COMPLEMENT YOUR JOURNEY Enhance your journey with an array of additional services. Through our mobile app, you can purchase extra baggage as well as book lounge access, meet and greet services, hotel stays and car rental. 3. MANAGE YOUR BOOKING Manage your booking conveniently through our mobile app, by adding your booking to “My Trips”. Once added, the app will help you keep track of every step throughout your journey. “My Trips” also allows you to seamlessly change your seat and meal preferences, modify your flight details and much more. 4. CHECK IN Check in through our mobile app by simply pointing your mobile phone camera at your passport. Choose your seat, view/save your boarding pass and use the fast-bag-drop counters at the airport to check in your bags. 5. GET FLIGHT STATUS NOTIFICATIONS Through our mobile app, you can request arrival and departure information on all Qatar Airways flights, and receive updated information on the status of your flight directly on your mobile phone, via SMS. 6. FIND EXCLUSIVE OFFERS Through our mobile app, you can check our special fares for flying to the destinations you have longed to visit. You will always find the same fare available on the website at the time of search (and sometimes, you may even find reduced fares when booking through our mobile app). 7. MAKE THE MOST OF PRIVILEGE CLUB Through our mobile app, Privilege Club members can easily view account details on their dashboard, use the My Calculator to check Avios and Qpoints that can be earned on flights, claim missing Avios on past flights, communicate with the Privilege Club member service centre, and much more.
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