51
poor
Qatar Airways | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
80%
Android
158 Reports
158 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
40 Reports
40 Reports
User Feedback
20%
iOS
40 Reports
40 Reports
80%
Android
158 Reports
158 Reports
Qatar Airways - Latest Quality Issues
iOS
Nov 17, 2024
Hangs
It freezes all the time. The call of any function goes into the astral
Android
Nov 18, 2024
Slow, clunky and unresponsive too many times.
iOS
Nov 18, 2024
It could be good, if it is working😃
I can't find my booking in the app only in the website
Android
Nov 19, 2024
It works very poorly. Very slow. And it does not allow you to check in (to be done with the online connection but not from the app). Useless
Android
Nov 19, 2024
couldn't even log in with my Google account
Android
Nov 19, 2024
Qatar's horrible human rights record is the inspiration for this app. OTP hasn't worked in 2 years on 4 different devices preventing log in. Even the base website is godawful, having to pass 6 ads for booking a hotel during a 2 hour layover and manually enter my flight confirmation before being able to see what TIME my only upcoming flight is.
Android
Nov 19, 2024
The app always requires an OTP to log in and yet always says there's an error when sending it; as such, I've never been able to log in.
Android
Nov 19, 2024
Terrible unintuitive app, you enter a password reset loop and one-time pin code....
Android
Nov 20, 2024
Recently, I cannot login to my account using the app ..Communicated with the technical Team of QA but they could not solve the issue.
Qatar Airways - Product Description
Award-winning journeys, at your fingertips. Book flights, manage your booking, check in and take full control of your journey with the Qatar Airways mobile app. 1. BOOK FLIGHTS With the tap of a finger, find and book flights to enchanting destinations around the world. If you are undecided, you can hold your booking along with the guaranteed fare for up to 72 hours, for a minimum fee. Booking flights through our mobile app also streamlines the process, allowing you to enter your travel details by simply pointing your mobile phone camera at your passport. 2. COMPLEMENT YOUR JOURNEY Enhance your journey with an array of additional services. Through our mobile app, you can purchase extra baggage as well as book lounge access, meet and greet services, hotel stays and car rental. 3. MANAGE YOUR BOOKING Manage your booking conveniently through our mobile app, by adding your booking to “My Trips”. Once added, the app will help you keep track of every step throughout your journey. “My Trips” also allows you to seamlessly change your seat and meal preferences, modify your flight details and much more. 4. CHECK IN Check in through our mobile app by simply pointing your mobile phone camera at your passport. Choose your seat, view/save your boarding pass and use the fast-bag-drop counters at the airport to check in your bags. 5. GET FLIGHT STATUS NOTIFICATIONS Through our mobile app, you can request arrival and departure information on all Qatar Airways flights, and receive updated information on the status of your flight directly on your mobile phone, via SMS. 6. FIND EXCLUSIVE OFFERS Through our mobile app, you can check our special fares for flying to the destinations you have longed to visit. You will always find the same fare available on the website at the time of search (and sometimes, you may even find reduced fares when booking through our mobile app). 7. MAKE THE MOST OF PRIVILEGE CLUB Through our mobile app, Privilege Club members can easily view account details on their dashboard, use the My Calculator to check Avios and Qpoints that can be earned on flights, claim missing Avios on past flights, communicate with the Privilege Club member service centre, and much more.
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