57
fair
Qonto - Business Finance App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
56%
Android
95 Reports
95 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
75 Reports
75 Reports
User Feedback
44%
iOS
75 Reports
75 Reports
56%
Android
95 Reports
95 Reports
Qonto - Business Finance App - Latest Quality Issues
iOS
Dec 17, 2024
Shameful pricing practice
Quite naturally I just learned that the package went from 34€ per month to 59€ per month. That's a 25€ increase for supposedly a multitude of additional features. Which, by the way, I absolutely don't need. And I am told that I can switch to the lower plan and therefore lose features that are useful to me. It's literally theft. I have 4 accounts with you and one that I was supposed to open in 2025 and well I am very disappointed.
iOS
Dec 17, 2024
honto
Really disappointing alternative price change without possibility
iOS
Dec 17, 2024
Availability of agents very poor
Availability of agents very poor
iOS
Dec 18, 2024
Very unhappy with the relationship department
For several days now, I have been wanting to be called back by your agents, but unfortunately no one is calling back. I referred a friend, but unfortunately the promised rewards are not sent to you.
iOS
Dec 18, 2024
review
Payment in installments does not work, it is a joke
iOS
Dec 19, 2024
customer service
Incompetent in solving problems
Android
Dec 20, 2024
Lack of options for quotes Qonto is smooth, pleasant, and offers handy features like quotes, invoices, and customer management. However, some options are missing: it is impossible to change the quote number, no integrated electronic signature (mandatory for a contract) and no phone number to be added to the customer file. These tools are essential for craftsmen. An update on these points would be a real plus.
iOS
Dec 20, 2024
Bank, mediocre
Bank, which is not at all attentive, which allows itself to do things, which has no right and moreover which does not answer you, I do not recommend it to you at all because when there is a problem, there is no one left to avoid as much as possible
iOS
Dec 20, 2024
Sudden price hike
After the initial honeymoon phase to capture customers from the merger with Penta, prices were drastically hiked. Not worth it, there are other banks offering the same service for less money.
Qonto - Business Finance App - Product Description
Qonto energizes SMEs, startups and freelancers by simplifying their business finances. Over 350,000 customers already use our finance management solution to automate and delegate boring, time-consuming finance chores whilst keeping a handle on their cash flow. More than a business account: an all-in-one solution - Manage your finances, billing, and payment methods in the same application. - Pay and get paid wherever you are. - Enjoy 7-day-a-week customer support. Your spending, managed - Centralize your expenses and reimburse your employees 4 times quicker. - Manage expenses ahead of time with company cards where you set the limits. - Delegate tasks whilst still keeping control via personalized access controls for your employees. - Keep an eye on your cash flow any time with your own dashboard. Your bookkeeping, boosted - Collect receipts effortlessly by scanning them directly from your smartphone. - Simplify your accounting thanks to easy exports and over 80 accounting tool integrations. - Give your accountant direct access rights and let them retrieve receipts independently. All of which is accessible, anytime, anywhere, by downloading Qonto directly on your smartphone.
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