87
good
Qonto - Business Finance App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
27 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
51%
Android
106 Reports
106 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
101 Reports
101 Reports
User Feedback
49%
iOS
101 Reports
101 Reports
51%
Android
106 Reports
106 Reports
Qonto - Business Finance App - Latest Quality Issues
iOS
Mar 31, 2025
Disappointing online banking
We had the misfortune to give an unfavorable opinion to this online account. We were harassed by customer service four to six times a day, through SMS, email, messages, voices... Maybe what we have revealed is reality!! We are expecting many important transfers to our bank account, once again we have opened this account for one of our companies, we have already received transfer notices from the issuers, we will come back to you to give you the processing, so that these famous transfers are credited to the account
iOS
Mar 31, 2025
Unable to make any transfer
1/5, impossible to make any transfer for 1 week, no response from customer service. It slows me down in my activity and puts me at odds with my suppliers. A shame, for a service at 13€/month, a bank Sui wants to be "reactive". I have just experienced the complete opposite. Very disappointed. I'll update the notice if the situation changes, otherwise I'll have to change banks.
iOS
Mar 31, 2025
Direct debit
Debit does not work, modules offered in the help are not available, etc.
iOS
Apr 1, 2025
Log In not possible
I haven't been able to access the app for an hour
Android
Apr 1, 2025
Account blocked for a week and they do not decide to unblock it. Too many papers to fill
Android
Apr 1, 2025
I received 2 transfers and made 2 online payments and my account was blocked including my money it has been a week now. I don't recommend Qonto
Android
Apr 2, 2025
Unreachable
Android
Apr 2, 2025
A lot of functions and services not available compared to a traditional bank, very slow hotline service and you have to like chatting with AIs!
Android
Apr 2, 2025
Bad assistance. practically non-existent
Qonto - Business Finance App - Product Description
Qonto energizes SMEs, startups and freelancers by simplifying their business finances. Over 350,000 customers already use our finance management solution to automate and delegate boring, time-consuming finance chores whilst keeping a handle on their cash flow. More than a business account: an all-in-one solution - Manage your finances, billing, and payment methods in the same application. - Pay and get paid wherever you are. - Enjoy 7-day-a-week customer support. Your spending, managed - Centralize your expenses and reimburse your employees 4 times quicker. - Manage expenses ahead of time with company cards where you set the limits. - Delegate tasks whilst still keeping control via personalized access controls for your employees. - Keep an eye on your cash flow any time with your own dashboard. Your bookkeeping, boosted - Collect receipts effortlessly by scanning them directly from your smartphone. - Simplify your accounting thanks to easy exports and over 80 accounting tool integrations. - Give your accountant direct access rights and let them retrieve receipts independently. All of which is accessible, anytime, anywhere, by downloading Qonto directly on your smartphone.
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