60
fair
Qonto - Business Finance App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
130 Reports
130 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
80 Reports
80 Reports
User Feedback
38%
iOS
80 Reports
80 Reports
62%
Android
130 Reports
130 Reports
Qonto - Business Finance App - Latest Quality Issues
iOS
Nov 15, 2024
Open to dialogue
It is impossible to get an advisor. My husband has been dead for more than a year and the GA has appointed a new administrator of the account. I sent everything to Qonto In vain, nothing is updated despite my many emails and registered letters. SCI Auger Marcadier
Android
Nov 15, 2024
Responsiveness 0 zero, they respond when they feel like it, and try to keep your funds by blocking outgoing transfers, then they tell you to file a complaint, it's a joke
Android
Nov 15, 2024
I can no longer have access to my account because my phone running Android 7.1.2 is no longer supported!! How do I do it???
iOS
Nov 18, 2024
Schlechter Service
I can't recommend it, bad service with AI can't be discussed
iOS
Nov 18, 2024
Qonto those who tell everything and its opposite
Qonto is unable to solve a problem. Their adviser tells everything and their opposite. They hang up on you. No one in charge picks up, they let the 1st line wipe out the complaints and it doesn't go any higher.
iOS
Nov 18, 2024
Worst online bank
It's been 15 days that they have had to validate my identification with more than 800€ on it but no response from the after-sales service and no feedback on this verification.
iOS
Nov 18, 2024
All lie
It has been the worst experience I have ever had with a bank. The first thing is that they charge you more than €100 a year for a service that is not worth it. And this is the cheapest formula. Apart from charging for the direct debits you make, the page is not intuitive at all. I've been operating for a year and I'm still looking for things. My phone was stolen and I was unable to access my account for 2 months. Any online bank was better than this one: Revolut, Openbank. Don't waste your time with this one, you'll regret it.
Android
Nov 18, 2024
I stayed at Qonto less than 24 hours... I've had my fill of bugs, unintelligent artificial intelligence, and again a dose of bugs. How do you entrust your money to a bank that mistreats its new customers from the start?
Android
Nov 19, 2024
The bank is a scam. They just closed my account and transferred all my money back to random customers. I've never experienced anything like that from a bank. I will report this to the police and to all possible authorities. You can't transfer money back without my consent. This is fraud. Stay away from this bench
Qonto - Business Finance App - Product Description
Qonto energizes SMEs, startups and freelancers by simplifying their business finances. Over 350,000 customers already use our finance management solution to automate and delegate boring, time-consuming finance chores whilst keeping a handle on their cash flow. More than a business account: an all-in-one solution - Manage your finances, billing, and payment methods in the same application. - Pay and get paid wherever you are. - Enjoy 7-day-a-week customer support. Your spending, managed - Centralize your expenses and reimburse your employees 4 times quicker. - Manage expenses ahead of time with company cards where you set the limits. - Delegate tasks whilst still keeping control via personalized access controls for your employees. - Keep an eye on your cash flow any time with your own dashboard. Your bookkeeping, boosted - Collect receipts effortlessly by scanning them directly from your smartphone. - Simplify your accounting thanks to easy exports and over 80 accounting tool integrations. - Give your accountant direct access rights and let them retrieve receipts independently. All of which is accessible, anytime, anywhere, by downloading Qonto directly on your smartphone.
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