Quality degradation at Q-Park  
Users report higher volume of Quality Issues than usual
43
poor

Q-Park | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-36 Points Past 7 Days
Category: Travel & Local
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
34 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
21 Reports
User Feedback
38%
iOS
21 Reports
62%
Android
34 Reports
Q-Park - Latest Quality Issues
Android
Oct 30, 2024
Easy parking but very expensive.
Android
Oct 30, 2024
When entering the parking in Antwerp my number plate was recognized and the barrier opened. Afterwards I could not enter the building because I had not received a code. I had to pay separately afterwards via the app.
Android
Oct 31, 2024
Doesn't meet expectations
Android
Nov 2, 2024
Not working since update...
iOS
Nov 2, 2024
Partially working!
I have tried throughout the day to activate my account, but my two Dankorts are rejected with an error. Try again. With the same bad result. Was lucky not to get fined. There was an update which has been installed so now the App is registered and presumably usable. But help texts and conditions of use do not work. Pictures don't help either. Presumably language confusion as I can see switching between different country modules in the app. So you don't know what you are part of.
Android
Nov 8, 2024
We parked in Amsterdam. We downloaded the application and created the account, provided credit card for payment. Preauthorisation has been made on the credit card for one euro. When leaving we logged out from the app and today received a fine for not paying for the parking
iOS
Nov 14, 2024
🤯
The phone then tells me that I can't use Wallet while parking 🤯, since this is my form of payment, I can't use the app when I shop. Deleted the app again immediately
Android
Nov 15, 2024
No real-time information. There is a lack of q-park parking
iOS
Nov 16, 2024
Europe or just NL?
When installing the App, Q-Park always refers to garages and streets in the Netherlands. It is unclear to me whether I can also park in a Q-Park garage in D and Be, for example...
Q-Park - Product Description
By adding their car registration in the app, Season Ticket holders at PaSS car parks will be able to enter and exit by having their number plate scanned at the barrier. PaSS is only live at selected Q-Park car parks.

It is important that you create your MyQ-Park account before registering on the app or your Season Ticket will not link correctly with your vehicles car registration and you will not be able to enter and exit the car park using your number plate.

How to register your number plate
1. Activate your My Q-Park Account on the Q-Park website. When you purchased your Season Ticket, you will have received an email prompting you to activate your account
2. Download the Q-Park app
3. Login using your My Q-Park Account Email and Password
4. Enter your car registration

After completing the above steps, the barrier will automatically open when you drive in or out of your home car park. The Q-Park app has been developed to further enhance the parking experience for our Season Ticket holders.
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