91
epic
Zip - Buy Now, Pay Later | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
1171 Reports
1171 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
206 Reports
206 Reports
User Feedback
15%
iOS
206 Reports
206 Reports
85%
Android
1171 Reports
1171 Reports
Zip - Buy Now, Pay Later - Latest Quality Issues
Android
Feb 28, 2025
I applied for a "no ding decline" credit card, that zip suggested, but immediately got a hard inquiry on my credit report
Android
Feb 28, 2025
Blocked my account for No Good reason
Android
Mar 1, 2025
DONT EVER DO BUSINESS WITH THEM! Pathetic useless customer service. To even change ur phone number to login could take u weeks. I mean u will need to contact customer service repetitively over n over again. So if u can't get ur text to login u can't pay ur payments! Then they will charge u fees. And its so pathetic. And if u contact customer service they don't do anything i mean it i have factual evidence the employees are useless. The employees must be the most useless employees.
Android
Mar 1, 2025
Tells me I can not be approved for use, because it can't verify my identity.
Android
Mar 1, 2025
Love the app but now it won't download 😕
Android
Mar 1, 2025
Dont use this app. They are hungry for late fees. 7 dollars fee. You will surely go in debt with them. Better use affirm as there is no exagerated late fees. Zip is not human. Fees already from installment and will eat you more for late fees.
Android
Mar 1, 2025
The developer responded here but never to my email. You customer service is horrible. My cancelled order was never fixed and no one will give me a straight answer. DO NOT USE THIS APP
Android
Mar 1, 2025
Absolute garbage. Every payment I try to send through ZIP says has been accepted and places the order in my app, but the seller sends me an email notification that my order failed. If it failed why you taking my money, zip?
Android
Mar 1, 2025
Don't use if you ever have to update your phone number. They tell you that theyll escalate and then over a week goes by, with no contact. They then create a separate account with your new number. Instead of fixing it with the correct info you provided. Tell you again it's escalated but there's no ETA for it to be fixed.
Zip - Buy Now, Pay Later - Product Description
Zip gives savvy shoppers more freedom and flexibility with our buy now, pay later platform. It’s a smarter way to stretch your funds. SPLIT ANY PURCHASE IN 4². Shop your favorite brands and pay with your linked account in 4 installments over 6 weeks²…Get approved instantly, with no application forms or hassle³. PAY LATER WITH ZIP WHERE YOU WANT¹, ONLINE OR IN-STORE Install our app and use Zip pretty much anywhere¹, you shop—whether online or in-store. Add Zip to your Apple Wallet or Google Pay for easy access. THE SMART ALTERNATIVE TO CREDIT CARDS No hard credit checks, and no impact on your credit score—ever. We’ll let you know when installments are due so you’re on top of every payment. HOW DO I USE ZIP? 1. Install the app and sign up to start shopping³. 2. Search for anything you wish to purchase 3. Enter the amount you’d like to spend (including any taxes or shipping costs!). 4. Your purchase will be split into 4 easy installments over 6 weeks². Easily track your spending, view transaction history, and manage open payments in the app. 5. Update or change your account details, including payment method, any time. 6. Get answers to frequently asked questions and contact our support team directly from the app. CONNECT WITH US For daily style tips, lifestyle hacks, and up-and-coming brands you’ll love, follow us on Instagram. http://instagram.com/zip.us ___ Loans through the Zip app are originated by WebBank, except for Zip originated loans in CO, NV, MA and MD. ___ ¹Zip can only be used for US purchases. Certain merchant, product, goods, and service restrictions apply. ²For a $335 purchase, you’d make four $85.25 payments every two weeks starting today for a 31.11% annual percentage rate and a total of payments of $341. A $6 installment fee is charged at commencement - you pay $1.50 of this fee as a prepaid finance charge when you make your initial payment today. The remaining $4.50 is included in your future payments. Minimum purchase of $35 required. Estimation of installment payment and annual percentage rate excludes potential tax and shipping costs. Installment fees are $4 for purchases from $35 to $99.99, $5 for purchases from $100 to $199.99, and $6 for purchases $200 and above. Zip Pay Anywhere financing through Zip issued by WebBank, except for Zip originated loans in CO, NV, MA, and MD. All loans subject to credit approval. ³Eligibility criteria apply. See payment terms: https://zip.co/us/quadpay-terms-of-service. Loans to California residents, other than loans through the Zip App and Zip Card, are made or arranged pursuant to California Lenders Law license.
All intellectual property rights, including trademarks and word marks, are the property of respective owners