55
fair
QuickBooks Workforce | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
51 Reports
51 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
24 Reports
24 Reports
User Feedback
32%
iOS
24 Reports
24 Reports
68%
Android
51 Reports
51 Reports
QuickBooks Workforce - Latest Quality Issues
iOS
Feb 9, 2025
Operations and Design Manager
Web and Mobile app doesn't really sync.
iOS
Feb 10, 2025
There’s no way they have 4.6 stars
These reviews are bought 100%. The software is not user friendly. You can't approve time off on the app. You can't make changes to employees on the app. You have to pick a project to clock in and sometimes there is no project! 2 stars max. I give one because 4.6 is a straight up lie.
Android
Feb 11, 2025
Won't let me clock in for work or sync
iOS
Feb 11, 2025
Not Recommended
Their customer service will give you the run around, having you hold practically all day pretending to get help but no help is given. They don't know how to help so they put you on hold for long periods of time while having no one available in upper management. Absolutely awful service!
iOS
Feb 12, 2025
Signs out and assigns all customers to employees
Keeps kicking employees out and have to resign in. Worst part is it assigns all customers to all employees instead of specific ones only. So every employee sees every customer/project instead of ones they're assigned too only.
Android
Feb 13, 2025
I have issues with it telling me I don't have an account, even though I've had one for years. I also can not change my phone number because it wants to send the security code to my old phone number. The constant app glitching is frustrating.
Android
Feb 14, 2025
Love that it took me all night just to get access to my account only to be screwed over with "you need to enable permission to download to storage" when I already have over and over and over. I need it to work because if I don't get my forms I'm the one who gets screwed not you!
iOS
Feb 14, 2025
Delete my notes from today and put part of my Tuesday note in place of what I had written.
Delete my notes from today and put part of my Tuesday note in place of what I had written.
iOS
Feb 14, 2025
Need to be easily accessible
It's too much navigation to reach the paycheck. Also consolidate paycheck for annual will help to see more details easily.
QuickBooks Workforce - Product Description
QuickBooks Workforce—an app for QuickBooks Payroll and QuickBooks Time (formerly TSheets)—lets teams view pay info and track time in one place. Pay features are available to businesses that use QuickBooks Online Payroll & QuickBooks Desktop Payroll. Time tracking features are available to businesses that use QuickBooks Time. What your team can do: • Access pay stubs, W-2s, and other pay info anytime, anywhere • Clock in and out, even without Wi-Fi or service • Submit and track paid time off, sick days, and holidays • Edit timesheets and manage job schedules • Switch jobs, pause tracking, or take a break • Use GPS location-based time tracking • Add photos and updates in a project activity feed (QuickBooks Time Elite only) What an employer or admin can do: • Approve, edit, or delete timesheets • Schedule by job or by shift • See who’s working and where in real time • Set up a geofence that reminds your team to clock in or out when they enter or leave a job site (QuickBooks Time Elite only) • Create or modify schedules • Push, text and email alerts are triggered if employees don’t clock in as scheduled, or approach overtime • Track vacation, sick, or holiday accruals for employees • See day and week totals, plus other time reports, at a glance • Oversee team productivity and project status, and adjust budget, deadlines, and resources as needed (QuickBooks Time Elite only) Extra benefits: • Save on payroll costs and eliminate manual data entry • Get real-time reports in multiple formats (PDF, CSV, online, HTML) • Data seamlessly integrates with QuickBooks Online & QuickBooks for PC (Pro, Premier, & Enterprise) • Integrates with other payroll, accounting, and invoicing software • Protect yourself against labor disputes and audits with a detailed time log • Accurate time data replaces paper timesheets and makes payroll and invoicing faster and less costly. • Developer open API Terms, conditions, pricing, special features, and service and support options subject to change without notice.
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