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Ralph Lauren: Luxury Shopping | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
33%
Android
39 Reports
39 Reports
iOS unitQ Score
iOS User Feedback
67%
iOS
79 Reports
79 Reports
User Feedback
67%
iOS
79 Reports
79 Reports
33%
Android
39 Reports
39 Reports
Ralph Lauren: Luxury Shopping - Latest Quality Issues
iOS
Dec 25, 2024
App Does Not Keep Favorites
I'd give this app a thousand stars if it would only keep my favorites. Developers, please provide a permanent solution to keeping the favorites the user selects. That's it. It's simple. Resolve this issue and I'll update my review to five stars. Contact me for testing. Thanks!!
iOS
Dec 28, 2024
Less efficient than website
Slow to load, too many gimmicky graphics while opening. If you're not actively in the app (but haven't actually closed it) it restarts from scratch after just a few min, loosing your spot in the page you were browsing and any filters you may have set. RL baits you into downloading the app using popular sweater ads on IG (Polo Bear & flag) insinuating app exclusive discounts in the image caption, but said discounts are not applicable to the sweaters in the IG ads once you open the app. 🙄 Do better Ralph Lauren. I'd expect bait-and-switch tactics from Temu, but not RL!
iOS
Dec 28, 2024
Extremely slow.
So so, so so SLOW!
iOS
Jan 3, 2025
GREEDY UNCARING & PREDICTABLE
Ralph Lauren does not care about people. Returns are taking up to 5 WEEKS??? NOT EVERY CUSTOMER IS RICH!!!??? Processing returns should convenient & efficient, but this is intentional ineptitude!!!??? Extremely disappointing. The uncaring greedy wealthy classes look more & more revolting every day….. Show some kindness and love for GODS sake!!!!!???
iOS
Jan 17, 2025
Easy to use with some n/w errors
This app is good to give you some discounts and one place to view your orders . Sometimes could be slow and displays network errors. I would like to see alerts when a liked item shows as an alert to buy it as soon as it is back in stock
Android
Jan 19, 2025
I've used the app for several years and I never receive any coupons or anything from Ralph Lauren and I spend money yearly with them whether on the app in a Polo store or Dillard's buying Ralph Lauren
Android
Jan 20, 2025
Online orders don't get processed. Customer support asks you to shop in store.
iOS
Jan 21, 2025
Favorite place to shop
Always loved Ralphy. Today's shopping experience was not that great because they had technical issues but that won't deter me from coming back. Jennifer helped me sort my issues today. She was amazing.
iOS
Jan 21, 2025
Good
I like the app overall. The only complaint for some reason I can't add items to my favorites
Ralph Lauren: Luxury Shopping - Product Description
THE RALPH LAUREN APP Bringing the World of Ralph Lauren to life right at your fingertips. Personalized to your unique preferences and rich with content, the Ralph Lauren App is an elevated shopping experience that allows you to seamlessly shop your online wishlist and your favorite store. SEAMLESS SHOPPING • Shop all Ralph Lauren brands: Collection, Purple Label, Polo, Lauren, Home, and Double RL • Early access to products with app-exclusive shopping windows • Sign up for first-to-know new arrivals and back in stock notifications • Order status alerts to easily track your purchase • Same Day Delivery before 4pm for select items and locations • Checkout with just a few clicks • Create an account with Apple social logins • Seamless payments with Apple Pay and Paypal • Buy now and pay later by using Klarna PERSONALIZE YOUR EXPERIENCE • Take the My Style quiz to curate your shopping preferences • Product and content recommendations powered by AI and based on your unique taste • “Shop My Style” filters for your favorite product grids CONNECT TO STORES • Save and shop your preferred store • Sign up for notifications on local happenings, store openings, and Ralph’s Coffee events • Pick up your online purchases in-store the same day • Live chat with a stylist and seamlessly schedule in-store appointments • Once in-store, shop using in-store mode • Your personal QR code allows for easy check-in • Scan barcodes to see color and size availability, product reviews, and product recommendations. SHOP EDITORIAL STORIES • Explore and shop content-rich stories for seasonal style inspiration VIRTUAL TRY-ON • Virtually try-on select styles with Snap AR Technology RL WARDROBE • A virtual wardrobe experience offering personalized recommendations • View all recent purchases in your wardrobe • Advice on how to style recent purchases • Discover what’s new and recommendations on products you may like
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