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Ralph Lauren: Luxury Shopping | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
36%
Android
28 Reports
28 Reports
iOS unitQ Score
iOS User Feedback
64%
iOS
50 Reports
50 Reports
User Feedback
64%
iOS
50 Reports
50 Reports
36%
Android
28 Reports
28 Reports
Ralph Lauren: Luxury Shopping - Latest Quality Issues
iOS
Jan 21, 2025
Favorite place to shop
Always loved Ralphy. Today's shopping experience was not that great because they had technical issues but that won't deter me from coming back. Jennifer helped me sort my issues today. She was amazing.
iOS
Jan 21, 2025
Good
I like the app overall. The only complaint for some reason I can't add items to my favorites
Android
Jan 26, 2025
Runs very slow
iOS
Jan 30, 2025
Zero costumer service
Worst costumer service , for this renowned clothing company
iOS
Feb 4, 2025
Purchase in active
Spent $1k on 10 gift cards. For Xmas. All 10 didn't work. We're never active. Gave them to friends and family. They didn't receive anything. SMH thanks RL you ruined my XMAS. Never will I wear their brand again. I do not recommend at All
iOS
Feb 7, 2025
Wishlist Box is not working.
Please fix it.😤
Android
Feb 10, 2025
My wish list doesn't work. Clicking the heart on items doesn't add them to my wishlist or move them out of my cart to my wishlist. Very annoying when planning a new wardrobe.
iOS
Feb 13, 2025
Business
Great variety of shipping options. I couldn't get any promo codes though
iOS
Feb 26, 2025
Product disappears
Continued shopping instead of instantly buying and lost product. (Ladies pajamas)
Ralph Lauren: Luxury Shopping - Product Description
THE RALPH LAUREN APP Bringing the World of Ralph Lauren to life right at your fingertips. Personalized to your unique preferences and rich with content, the Ralph Lauren App is an elevated shopping experience that allows you to seamlessly shop your online wishlist and your favorite store. SEAMLESS SHOPPING • Shop all Ralph Lauren brands: Collection, Purple Label, Polo, Lauren, Home, and Double RL • Early access to products with app-exclusive shopping windows • Sign up for first-to-know new arrivals and back in stock notifications • Order status alerts to easily track your purchase • Same Day Delivery before 4pm for select items and locations • Checkout with just a few clicks • Create an account with Apple social logins • Seamless payments with Apple Pay and Paypal • Buy now and pay later by using Klarna PERSONALIZE YOUR EXPERIENCE • Take the My Style quiz to curate your shopping preferences • Product and content recommendations powered by AI and based on your unique taste • “Shop My Style” filters for your favorite product grids CONNECT TO STORES • Save and shop your preferred store • Sign up for notifications on local happenings, store openings, and Ralph’s Coffee events • Pick up your online purchases in-store the same day • Live chat with a stylist and seamlessly schedule in-store appointments • Once in-store, shop using in-store mode • Your personal QR code allows for easy check-in • Scan barcodes to see color and size availability, product reviews, and product recommendations. SHOP EDITORIAL STORIES • Explore and shop content-rich stories for seasonal style inspiration VIRTUAL TRY-ON • Virtually try-on select styles with Snap AR Technology RL WARDROBE • A virtual wardrobe experience offering personalized recommendations • View all recent purchases in your wardrobe • Advice on how to style recent purchases • Discover what’s new and recommendations on products you may like
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