25
poor
Ralphs | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
44 Reports
44 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
20 Reports
20 Reports
User Feedback
31%
iOS
20 Reports
20 Reports
69%
Android
44 Reports
44 Reports
Ralphs - Latest Quality Issues
iOS
Feb 23, 2025
Difficult to navigate
Why is it always so hard to find the digital coupons?…I must click on 10 things before I find them and why are the sale things presented in such a haphazard manner?…fruit is followed by toothpaste then dog food then back to fruit and then a cleaning product…it's not displayed like that in the store so don't do that on the app.
Android
Feb 23, 2025
Was working great until a few weeks ago when I couldn't access the ads on the app. I updated it and still won't work. That is the primary reason I have the app in the first place. It's just easier to go on line and get the add there.
Android
Feb 24, 2025
Not happy with the app redesign. I can't tell if I'm seeing all the coupons in the coupon section, and it won't show the current weekly ad or print ad. It keeps showing me one from at least a week ago.
Android
Feb 25, 2025
The app is very inconsistent with being able to load the weekly ads.
Android
Feb 26, 2025
Can't search for coupons and most of the time it will tell me the coupon is expired when I do find it.
Android
Feb 26, 2025
Downloaded the app to use while visiting my parents. When I try to change the location from the one is defaulted to when it downloaded, it won't let me select any other store. So I guess I won't be shopping here.
Android
Feb 27, 2025
Why is the weekly ad not updating anymore? I have to delete and reinstall the app if I want to see the new weekly ad.
Android
Feb 28, 2025
Every time I click the coupon it's never clipped when I go to the register for the digital deals every single time
iOS
Feb 28, 2025
Update the App
The app needs to include aisles where products are and accurate coupons.
Ralphs - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Ralphs app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Rewards Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Rewards Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Ralphs Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Rewards Card to Wallet for iPhone. To use the Ralphs app, you'll need a Ralphs digital account. You can create one and link your Rewards Card through the app. Don't have a Rewards Card? You can add a new one when you create your digital account.
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