35
poor
Ralphs | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
45 Reports
45 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
7 Reports
7 Reports
User Feedback
13%
iOS
7 Reports
7 Reports
87%
Android
45 Reports
45 Reports
Ralphs - Latest Quality Issues
Android
Jan 19, 2025
Difficult to navigate. Digital deal items don't show up or reflect discount at register. Store clerks also mentioned this has been an issue with navigating.
iOS
Jan 21, 2025
Shady Business Practices
I clipped a coupon on the app and inputed my phone number at checkout. Card machine said my number was invalid - so I couldn't use the clipped coupon. I triple checked to see if my phone number on my account was correct. I'll be doing much less purchasing at Ralph's, too much shady business “glitches” these days from corporate America and I'm not falling for them anymore. I'll be doing much more shopping at Sam's club or winco
Android
Jan 23, 2025
I use this app to have my groceries delivered, to use digital coupons when I'm in-store also to see weekly ads. The app is a bit confusing and sometimes it's hard to scan barcodes for digital coupons. Overall I think it's a great way to see how much everything cost's and what is in store or to locate a product by scanning it's barcode at home to see where else it's available, for example I'm looking for a Dynasty Old Spice deodorant because I can't find it at the store I usually shop.
Android
Jan 23, 2025
Unable to look at inventory or other ralphs stores if I'm at one without going into cart about changing it. Super annoying
Android
Jan 24, 2025
This is the worst shopping app of all time! It is impossible to navigate, Will not select digital coupons most of the time, Just a complete hassle and not worth the time. They need to talk to the App developer that did the VONS shopping app.
Android
Jan 26, 2025
Won't connect in store. USELESS!
Android
Jan 26, 2025
The Ralph's app does not stay up on my phone. Many times I have gone to pay for my items and the app will go away. This problem needs to be fixed.
Android
Jan 26, 2025
Awful. This is the last time they try to charge me 2x or 3x the price because thier app doesn't work. I will never shop with Ralphs again.
Android
Jan 27, 2025
Forced update. Now the app just sits on the animated "curved shopping cart" logo forever, until Android says "Ralphs app not responding" and an offer to kill the apps. Try again? Lather-rinse-repeat. Now, if you would address: items that can't be delivered, but, can be picked up in store? We handicapped don't find that funny. We want delivery because WE CAN'T GO PICK UP AT THE STORE!! Do we ♿ need to sue to fix this?
Ralphs - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Ralphs app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Rewards Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Rewards Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Ralphs Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Rewards Card to Wallet for iPhone. To use the Ralphs app, you'll need a Ralphs digital account. You can create one and link your Rewards Card through the app. Don't have a Rewards Card? You can add a new one when you create your digital account.
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