poor

Rappi: Market and Food Online | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-6 Points Past 30 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

74%

Android
1614 Reports

iOS unitQ Score

iOS User Feedback

26%

iOS
559 Reports

User Feedback

26%

iOS
559 Reports

74%

Android
1614 Reports

Rappi: Market and Food Online - Latest Quality Issues

Android

Mar 2, 2025

Terrible service. When your order arrives in the wrong order, which is almost always the case, and you need help, no one is there to help you. What poor customer service.

Android

Mar 2, 2025

Orders do not arrive, they cancel them and always charge too much, return to iFood

Android

Mar 2, 2025

I'm running out of food because an error doesn't allow me to add items to the cart, applause!! I'll have to go to their competition, orders now, which I suppose will serve to do the only thing the app is good for, ordering things.

Android

Mar 2, 2025

Garbage app, they take too long to complete the order, the new updates are a disaster

Android

Mar 2, 2025

First order I make and it comes half eaten, it is impossible to make a complaint on the app and the phone numbers never work. Never again!!

Android

Mar 2, 2025

Very bad app update. Bugs everywhere. No order tracking... you don't know if it's active, cancelled, or on its way. Duplicate orders! Lost security code. Let's not even talk about the delivery man's chat, it only works from notifications. And the advertising... I use the app to buy, and with that I already give them money, I don't want to see ads!! Very bad decisions...

Android

Mar 2, 2025

They have cancelled orders for me, just because they wanted to, and without caring about the waiting time. How detestable that you place an order and trust in the delivery and after waiting the time they only say that it was cancelled due to a technical error. They have pcm.

Android

Mar 2, 2025

The app keeps crashing. They made the same order 3 times by mistake in the app and they don't do anything about it. I had to pay for everything.

Android

Mar 2, 2025

The latest update is terrible, it doesn't allow me to use my voucher card when I used to be able to do so without any problems.

Rappi: Market and Food Online - Product Description

Live better, live Rappi

Discover an app created for you, available 24/7 for whatever you need.

When we say that we want to make your life easier, we mean it. That's why you can send anything from anywhere in the world with your SuperApp, to more than 9 countries, everything you want to your family and friends.
So if you need to go to the supermarket, a restaurant, or the pharmacy: We’ll do it for you.

With Rappi you can order:

Restaurants
Always choose the best variety of food, from pizza to international dishes, we will deliver everything you want in minutes.

Supermarkets
Great for ordering your monthly groceries and having the help of an expert who chooses the products just like you would. We also deliver it to you by car so that you receive it in perfect condition.

Last-minute shopping: Express
If you need an ingredient or have a special craving, order it through Express without lines and receive everything in 35 minutes or less.

Pharmacy
Stay healthy while taking care of your family no matter what time it is, we deliver your personal care products 24/7.

RappiBank & RappiCard

We launched RappiCard, a credit card wit no annual cost, offering many benefits; cashback, high security, 24/7 support, discounts and promotions. Ask for it in 5 minutes from the App! (available only in Mexico, Colombia, Peru and Brasil)

Online Stores: RappiMall
The perfect place for people like you who love to shop at their favorite stores and malls from anywhere and have it delivered to your door.

Courier Service
When you need to send the keys to a friend or even a birthday gift, anything you need to send or recieve, we help you. If you run out of cash, we will also deliver it to where you need it.

Travel: RappiTravel
We are all taking care of ourselves right now, but we know that we will travel again, that is why we are here to help you, even when it comes to planning your next trip.

Download it now and live better with everything that Rappi can do for you.

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