30
poor
Rappi: Market and Food Online | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
1645 Reports
1645 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
594 Reports
594 Reports
User Feedback
27%
iOS
594 Reports
594 Reports
73%
Android
1645 Reports
1645 Reports
Rappi: Market and Food Online - Latest Quality Issues
Android
Dec 22, 2024
Misleading advertising, they give credits and when ordering they do not make them valid, very bad application, scam. rappiscam
Android
Dec 22, 2024
I placed an order, the delivery man called me, but I couldn't answer, I returned the call but they didn't answer me and they canceled the order, I checked cameras and the delivery man never arrived, I shared this information with Rappi and they charged me, they didn't give me a solution, I don't see why I should pay for something I didn't receive, especially when I have proof that they didn't arrive, with Didi and Uber this doesn't happen to me, I won't use the service again
Android
Dec 22, 2024
The app is awful and now you can't see the number of riders in line
Android
Dec 22, 2024
Abysmal. Not to mention other opportunities, today he was going wrong all day. All the delivery drivers had a problem because they did not validate their payment and that is why they canceled your order. One of them had to put money out of his pocket to pay for my order (which I had already been debited) and make the claim himself. The worst thing was that he told me "it's not the first time it's happened to me". On the other hand, it does not allow one as a customer to make a claim either
Android
Dec 22, 2024
Twice I have ordered and they arrive two hours later and before annoyed and according to Google maps the restaurants are not 5 to 8 minutes away and still arrive two hours later with cold food and do not bring change
Android
Dec 23, 2024
Having images and video when receiving the packages in which the orders are repeatedly poorly made and as always one claims what you asked for and paid, they limit your help with support and stop recognizing the claims. Goodbye rappi so you can't use your app.si they let go of the customer's hand
Android
Dec 23, 2024
I received an incomplete order and they did not want to take care of it. They robbed me
Android
Dec 23, 2024
Terrible delivery service, more than 2 hours since the motorized Martha Lorena Merchan Gomez arrived at the store and my order still does not arrive, I called her on the cell phone that she shows me in the App and she knew how to tell me that she is from Indrive and that she does not know anything about that order.
Android
Dec 23, 2024
I don't know what's up with the app, the truth is that there are 3 orders that cancel or from a purchase of 300 it lowers it to an item of 50 exceeding the cost of shipping more than the benefit of finding all support does not help at all and it is stressful from 7:30 waiting for an order and that they schedule it at 9:17 so that they cancel it lousy lous
Rappi: Market and Food Online - Product Description
Live better, live Rappi Discover an app created for you, available 24/7 for whatever you need. When we say that we want to make your life easier, we mean it. That's why you can send anything from anywhere in the world with your SuperApp, to more than 9 countries, everything you want to your family and friends. So if you need to go to the supermarket, a restaurant, or the pharmacy: We’ll do it for you. With Rappi you can order: Restaurants Always choose the best variety of food, from pizza to international dishes, we will deliver everything you want in minutes. Supermarkets Great for ordering your monthly groceries and having the help of an expert who chooses the products just like you would. We also deliver it to you by car so that you receive it in perfect condition. Last-minute shopping: Express If you need an ingredient or have a special craving, order it through Express without lines and receive everything in 35 minutes or less. Pharmacy Stay healthy while taking care of your family no matter what time it is, we deliver your personal care products 24/7. RappiBank & RappiCard We launched RappiCard, a credit card wit no annual cost, offering many benefits; cashback, high security, 24/7 support, discounts and promotions. Ask for it in 5 minutes from the App! (available only in Mexico, Colombia, Peru and Brasil) Online Stores: RappiMall The perfect place for people like you who love to shop at their favorite stores and malls from anywhere and have it delivered to your door. Courier Service When you need to send the keys to a friend or even a birthday gift, anything you need to send or recieve, we help you. If you run out of cash, we will also deliver it to where you need it. Travel: RappiTravel We are all taking care of ourselves right now, but we know that we will travel again, that is why we are here to help you, even when it comes to planning your next trip. Download it now and live better with everything that Rappi can do for you.
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