87
good
Rappi: Market and Food Online | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
60 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
1306 Reports
1306 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
570 Reports
570 Reports
User Feedback
30%
iOS
570 Reports
570 Reports
70%
Android
1306 Reports
1306 Reports
Rappi: Market and Food Online - Latest Quality Issues
iOS
Mar 31, 2025
TERRIBLE SERVICES
THE DELIVERY DRIVERS DO OTHER THINGS BUT THEY DON'T BRING YOU THE ORDER, I HAD TO WAIT ALMOST AN HOUR FOR MY ORDER TO BE DELIVERED AND I CAN'T CANCEL, I WANT TO DELETE MY ACCOUNT AND IT DOESN'T ALLOW ME EITHER, A DISGUSTING APPLICATION
iOS
Apr 1, 2025
Promotions do not comply
I ordered at McDonalds according to 99% cashback and the support only says to wait even though the deadline that they told me in support has already passed. They never returned my cashback.
iOS
Apr 1, 2025
Fraud
I have not received the correct refund amount for my order and it was closed. I want to reopen my case as I have not received the refund fully. This is so unethical on your part. It was not expected from your end. The specialist did not even confirm the amount before moving forward. This is really discouraging and I would not be able to trust your services in future. I have been cheated by you. I wanted my full refund or my order. But you have closed the issue by compensating the service charges only. This was very upsetting. Tried reaching them many a times but no way to get my problem solved.
Android
Apr 1, 2025
One of the most mediocre apps I've seen in the niche. The support itself is deplorable. The standard messages don't help at all and it seems that we have to answer the same thing 16 times to only consider passing us to an attendant, who is never equally available. I'm going to Reclame Aqui, because the PlayStore's character limit is not enough to treat indignation.
Android
Apr 1, 2025
One of the worst customer support I've ever seen, it's horrible. I had Rappi Pro, but I canceled, now I just want to get away from this terrible app
Android
Apr 1, 2025
Horrible, I lost 200 reais because of an error in the app itself
Android
Apr 2, 2025
In fact, this is by far the worst app for deliveries, I made a purchase of 145$ it took more than 4 hours for a delivery person to accept and in addition to the fact that I never received my order, an attendant told me that the refund did not fit with the company's policy. CARE! DO NOT USE IT!
Android
Apr 2, 2025
app doesn't work nor install it
Android
Apr 2, 2025
by far the WORST delivery app. The support is terrible, AS. payment methods are always giving problems, the application itself is poorly optimized and left aside. I downloaded it all excited, because a few years ago it wasn't that terrible, my boyfriend still said "bro, use Ifood that everyone knows it's good" but no. I wanted to try this one that before the pandemic had already made me super happy. Summary of the opera? The app is terrible. in EVERY way. I'll never let go of IFood S2
Rappi: Market and Food Online - Product Description
Live better, live Rappi Discover an app created for you, available 24/7 for whatever you need. When we say that we want to make your life easier, we mean it. That's why you can send anything from anywhere in the world with your SuperApp, to more than 9 countries, everything you want to your family and friends. So if you need to go to the supermarket, a restaurant, or the pharmacy: We’ll do it for you. With Rappi you can order: Restaurants Always choose the best variety of food, from pizza to international dishes, we will deliver everything you want in minutes. Supermarkets Great for ordering your monthly groceries and having the help of an expert who chooses the products just like you would. We also deliver it to you by car so that you receive it in perfect condition. Last-minute shopping: Express If you need an ingredient or have a special craving, order it through Express without lines and receive everything in 35 minutes or less. Pharmacy Stay healthy while taking care of your family no matter what time it is, we deliver your personal care products 24/7. RappiBank & RappiCard We launched RappiCard, a credit card wit no annual cost, offering many benefits; cashback, high security, 24/7 support, discounts and promotions. Ask for it in 5 minutes from the App! (available only in Mexico, Colombia, Peru and Brasil) Online Stores: RappiMall The perfect place for people like you who love to shop at their favorite stores and malls from anywhere and have it delivered to your door. Courier Service When you need to send the keys to a friend or even a birthday gift, anything you need to send or recieve, we help you. If you run out of cash, we will also deliver it to where you need it. Travel: RappiTravel We are all taking care of ourselves right now, but we know that we will travel again, that is why we are here to help you, even when it comes to planning your next trip. Download it now and live better with everything that Rappi can do for you.
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