74
good
REI Co-op – Shop Outdoor Gear | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
23%
Android
12 Reports
12 Reports
iOS unitQ Score
iOS User Feedback
77%
iOS
41 Reports
41 Reports
User Feedback
77%
iOS
41 Reports
41 Reports
23%
Android
12 Reports
12 Reports
REI Co-op – Shop Outdoor Gear - Latest Quality Issues
iOS
Nov 9, 2024
Not for everyone
Generally sells high quality product but misses a large part of the skiing demographic. Seems that they are only interested in the early adult segment.
iOS
Nov 9, 2024
Love the app, hate the prompts for reviews
One star for the nag
iOS
Nov 12, 2024
Love REI, don't love the app
Biggest issue is the sensitivity when scrolling. It's almost impossible to scroll without accidentally clicking on an item every time you barely touch the screen. Doesn't happen on any other app.
Android
Nov 12, 2024
App 👎 ⛔ no longer works
iOS
Nov 15, 2024
Scan not working
This used to a really good app but recently the ability to scan hasn't worked. I used to be able to quickly scan an item and either add it to a list or order it for delivery ( which is perfect for when the checkout is crowded). Now it won't scan anything.
iOS
Nov 15, 2024
Size 15
I am looking for size 15 Trail Running in the ALTRA Brand. You chart says you have them. When I get to the Actual Size Chart it states you offer 15 Different Sizes, “NOT SIZE 15!!” WHAT KIND OF BULL PUCKY IS THAT?!?!
Android
Nov 16, 2024
I get notifications on my phone about sales, deals or other stuff from REI app. I click on it, REI app opens, but message doesn't load. So they are try to sell me something, they get my interest, but when I try to browse and maybe purchase something, app doesn't show me what the deal is or what they trying to promote as messages do not load. So I quickly lose my interest and promptly close the app. REI is definitely losing money here. It's been like this for a very long time.
Android
Nov 19, 2024
no dark theme and the white burns my eyes. merely simple fix to make app digestible...love their stuff though.
Android
Nov 19, 2024
frequently says product not found. if I navigate away and come back, it will display item. frustrating.
REI Co-op – Shop Outdoor Gear - Product Description
A life outdoors is a life well lived. Make the REI Co-op app your partner in adventure. This free shopping app makes it fast and easy to shop at REI Co-op on the go. Ready for all trails, find the right gear from the best brands. Adventure comes in all shapes and sizes. Whatever stokes your love of the outdoors—hiking, kayaking, skiing, camping, cycling, snowboarding, paddling, running—enjoy it to the fullest with the co-op at your fingertips. Download the REI Co-op app to: – ACCESS DEALS: Get notified first about special offers, sales, coupons and discounts. – SEE YOUR INFO: Save and access your wish lists, account information and purchase history. – USE YOUR BENEFITS: Sign in as a REI Co-op Member to take advantage of your benefits and earn rewards. – FIND GEAR FAST: Search, filter and buy gear and clothing right from your phone. – CHECK OUT EFFICIENTLY: Store your REI gift cards and membership number—even add it to your Apple Wallet. – PICK UP AT NEARBY REI STORES: Order online and pick up your items at an REI store location near you for free. – ENHANCE IN-STORE SHOPPING: Scan barcodes at the store to read more product details and customer reviews. REI Co-op fuels your passion to kayak, cycle, camp, hike, backpack, climb, run, travel and so much more. Whether exploring local trails or the wild blue yonder, outfit the whole family—kids, womens and mens clothing—even the dogs in your life. Whether you’re a backcountry hiker, desert backpacker, or snow lover, clothing apps like this make adventure gear and clothes shopping enjoyable. REI Co-op offers the latest outdoor sports and fitness gear, clothes, equipment and electronics from the best outdoor brands. Find great deals on brands we’re proud to sell, including Columbia, The North Face, Yeti, Arc’teryx, Stanley, Adidas, Cotopaxi and Patagonia. We also design and develop our own high-quality products via the REI Co-op Brand and Co-op Cycles. What you buy needs to work—and last. You can trust that REI Co-op has put its bikes, bike gears, backpacks, tents, ski trackers, trail clothing and other quality products to the test—even our closeout online REI Outlet items. The co-op applies comprehensive product sustainability standards to every brand it sells. From seeking better ways of making goods, to advancing fair trade manufacturing practices, to putting our profits to good use, REI Co-op advocates for the natural places we all love and makes it easier for customers to shop their values. REI Co-op was founded in 1938 when a group of 23 climbing friends, united by their love of nature, decided to source quality and affordable gear for their adventures. We’ve been your local outdoor outfitter ever since. To get the best REI Co-op app experience, keep your device updated with the latest iOS version. When you download or use an REI Co-op app, we collect information about you as described in our privacy policy. https://www.rei.com/help/privacy-policy
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