Quality degradation at Rejseplanen  
Users report higher volume of Quality Issues than usual
58
fair

Rejseplanen | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-27 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
56%
Android
29 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
23 Reports
User Feedback
44%
iOS
23 Reports
56%
Android
29 Reports
Rejseplanen - Latest Quality Issues
Android
Nov 1, 2024
Quite imprecise
Android
Nov 1, 2024
Lousy app! Have used it since it came out, and in all that time the departure times have almost never been correct because the times are not updated. It is SO small!!
iOS
Nov 1, 2024
You are always sent to the wrong place
We were going to the Stadium in Aalborg and were sent to the stop AFTER the stadium - why? Everyone tumbled out of the bus, but we stayed past. The Rejseplanen said we should get off at the next stop.
iOS
Nov 3, 2024
Works ik
I am addicted to the app and use it quite often to get around, on bad days the app suddenly doesn't work. I write on the app that I want to go from Karslunde to tune, it also writes that it will take 5 hours and says everything wrong.
iOS
Nov 4, 2024
Drive too early it was running 26 and it was supposed to be running 28😡😡
Drive way too early
iOS
Nov 10, 2024
Works, but with many flaws
Indicates bus/train departures, including disused lines that are not there. And then you are late for work or at the airport. Happened to me 5 times in year 24 and that's at least 4 times too many
iOS
Nov 15, 2024
Timetable not updated since August
Timetable from Rudkøbing to Svendborg not correct for 860 nor 900A
Android
Nov 15, 2024
The times do not match what is written at the stop
Android
Nov 16, 2024
Works fine for finding connections between points a-b, however, does not always show all departure times, this is in connection with e.g. 10 min drive on the S-train up to the weekend where it would preferably only give 20 min departure times.
Rejseplanen - Product Description
2,5 mio. danskere har downloadet en app fra Rejseplanen. Med Rejseplanen får du tryghed på rejsen. 

Som noget helt nyt viser Rejseplanen nu også resultater med Delecykler, Bybiler, indenrigsfly og samkørsel – som supplement til den kollektive trafik. 

Med Rejseplanens app kan du

* finde din rejse med alle kollektive transportmidler i hele Danmark - med udgangspunkt i din aktuelle position, men med mulighed for at søge fra alle adresser, stationer, stoppesteder og seværdigheder i Danmark
* "Tag hjem" - et klik for at søge fra, hvor du er, til din faste hjemmeadresse
* se en oversigt på forsiden over dine mest søgte rejser
lave hurtig sortering af dine rejser - kun bus eller kun tog eller kun direkte afgange?
* se Næste bus og tog fra stop tæt på dig
* se Trafik aktuelt - ændringer i trafikken i bus, tog og metro lige nu og her
* se prisen for din rejse, inkl. rejsekortprisen
* eksportere rejsen til din Facebook el. Twitter konto, kalender eller på mail/SMS
* se forsinkelser eller aflysninger på dine rejser (gælder ikke for alle trafikselskaber)

Hvis du har kommentarer til vores  app, så skriv til mail@rejseplanen.dk. Vi vil meget gerne have forslag til at gøre app'en bedre. 

Rejseplanen er en af Danmarks største onlinetjenester med al info om din rejse fra A til B med kollektiv trafik. Rejseplanen leverer hver måned sammenlagt mere end 20 mio. rejseforslag til danskerne.

.........................................

Rejseplanen is one of the Top Apps in Denmark with more than 2.5 mill. downloads. 

Rejseplanen for iPhone is the mobile journey planner for public transport in Denmark. It provides all relevant train, bus and metro schedules for long and short distance travelling. Consumers can plan their journeys, identify nearby stations, read departure timetables and obtain walking maps on the go.

• Danish, English and German language version
For further information, go to http://apps.rejseplanen.dk.

You can always read our app’s accessibility statement at: https://www.was.digst.dk/app-rejseplanen
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