62
fair
Rejseplanen | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
52%
Android
31 Reports
31 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
29 Reports
29 Reports
User Feedback
48%
iOS
29 Reports
29 Reports
52%
Android
31 Reports
31 Reports
Rejseplanen - Latest Quality Issues
iOS
Dec 16, 2024
Wrong trains
When I have had to travel by train, there have been times where it says it comes and stops, but where it just drives right past
iOS
Dec 16, 2024
The bus drives by - in the app!
I have now stood and waited for the bus several times. On the app it says that it is there now - and drives by. There is just no bus!
iOS
Dec 17, 2024
Why is that?
Why have you completely removed the S-trains from Rejseplanen - eg. In searches between Høje Tåstrup and Copenhagen H. It makes no sense. In addition, the rush hour S-trains (x) have never appeared in Rejseplanen - why not?
Android
Dec 17, 2024
It is more often down than up and every time you book, you have to cancel again because the times are very different from the times you get before you have paid! It is totally misleading of the customers and very troublesome!
iOS
Dec 18, 2024
Unreliable
Works maybe 20% of the time... Learn how to get Movia, to update routes correctly.
iOS
Dec 18, 2024
0 stars
Because it misinforms about stops when you have to change buses along the way. So you actually don't make it to your bus when you finally get to walk a stop back or forth?.. Take a closer look at the link between Line 11 and 22, it refers to change one stop too late...? It's not fun when you have to take the late departure because of work. This is one example, but there are many.
iOS
Dec 19, 2024
Inept app
Your app is useless. The departure board does not work. Your travel suggestions are bad. Get to grips with the app
iOS
Dec 19, 2024
Wrong price
Cannot give price with Rejsekort on app. And the old physical card has not been used for 90 days. It is otherwise the same company that is behind both apps.
Android
Dec 20, 2024
It has become significantly worse after 'The New Variation'. - Often when you do a search, it only shows 2 options & the option of 'Previous or Previously. Later' does not exist!! So you have to go and set a specific time and it's fucking annoying!!!
Rejseplanen - Product Description
2,5 mio. danskere har downloadet en app fra Rejseplanen. Med Rejseplanen får du tryghed på rejsen. Som noget helt nyt viser Rejseplanen nu også resultater med Delecykler, Bybiler, indenrigsfly og samkørsel – som supplement til den kollektive trafik. Med Rejseplanens app kan du * finde din rejse med alle kollektive transportmidler i hele Danmark - med udgangspunkt i din aktuelle position, men med mulighed for at søge fra alle adresser, stationer, stoppesteder og seværdigheder i Danmark * "Tag hjem" - et klik for at søge fra, hvor du er, til din faste hjemmeadresse * se en oversigt på forsiden over dine mest søgte rejser lave hurtig sortering af dine rejser - kun bus eller kun tog eller kun direkte afgange? * se Næste bus og tog fra stop tæt på dig * se Trafik aktuelt - ændringer i trafikken i bus, tog og metro lige nu og her * se prisen for din rejse, inkl. rejsekortprisen * eksportere rejsen til din Facebook el. Twitter konto, kalender eller på mail/SMS * se forsinkelser eller aflysninger på dine rejser (gælder ikke for alle trafikselskaber) Hvis du har kommentarer til vores app, så skriv til mail@rejseplanen.dk. Vi vil meget gerne have forslag til at gøre app'en bedre. Rejseplanen er en af Danmarks største onlinetjenester med al info om din rejse fra A til B med kollektiv trafik. Rejseplanen leverer hver måned sammenlagt mere end 20 mio. rejseforslag til danskerne. ......................................... Rejseplanen is one of the Top Apps in Denmark with more than 2.5 mill. downloads. Rejseplanen for iPhone is the mobile journey planner for public transport in Denmark. It provides all relevant train, bus and metro schedules for long and short distance travelling. Consumers can plan their journeys, identify nearby stations, read departure timetables and obtain walking maps on the go. • Danish, English and German language version For further information, go to http://apps.rejseplanen.dk. You can always read our app’s accessibility statement at: https://www.was.digst.dk/app-rejseplanen
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