Quality degradation at ReSound Smart 3D  
Users report higher volume of Quality Issues than usual
24
poor

ReSound Smart 3D | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-27 Points Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
70 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
22 Reports
User Feedback
24%
iOS
22 Reports
76%
Android
70 Reports
ReSound Smart 3D - Latest Quality Issues
Android
Nov 15, 2024
There is a lot of light and a lot to improve... E.g. why is the current volume not displayed to me specifically?
Android
Nov 16, 2024
Good quality for its price, but they lack tuning in to phone calls.
Android
Nov 16, 2024
Terrible connections, Bluetooth connections are poor. Way to expensive for the quality you get.
Android
Nov 17, 2024
Not opening
iOS
Nov 17, 2024
unstable
I recently got the Resound Nexia DRWC 9 and unfortunately have to realize that the app is lagging behind the technology. Programs become independent, i.e. while listening, set programs are suddenly received acoustically differently. It is a scratching and rustling to perceive, even the hands-free phone call comes across to the conversation partner more than rustling and not intelligible. There is a need for action here, especially since the devices in this level are very expensive.
Android
Nov 17, 2024
Very Bad Not usefully and always advertise Distrub. We are Rejected.
Android
Nov 18, 2024
Hearing aids are great. Unfortunately, the app is forever "not responding". Hard to adjust sound to favorites when the app won't open.
Android
Nov 18, 2024
odd app. Works, but it could be easier to use
Android
Nov 18, 2024
My Android phone will connect enough I can change the volume. No other features work. Can't connect to my phone calls or my TV. The app keeps spamming me.
ReSound Smart 3D - Product Description
The ReSound Smart 3D™ app is compatible with the following hearing aids: 
•	ReSound Nexia
•	ReSound OMNIA™
•	ReSound ONE™
•	ReSound LiNX Quattro™
•	ReSound LiNX 3D™ 
•	ReSound ENZO Q™ 
•	ReSound ENZO 3D™
•	ReSound Key™

The ReSound Smart 3D app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Last, but not least, you can have your hearing care professional update your hearing aid programs and send you new hearing aid software without taking a trip to the clinic.

Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional.

ReSound Smart 3D mobile device compatibility:
Please consult the ReSound app website for up-to-date compatibility information: www.resound.com/compatibility 

Use the ReSound Smart 3D app to: 
•	Enjoy optimization anywhere with ReSound Assist: Request help with your hearing aid settings from your hearing care professional and receive new settings and software updates. 

And use these direct control and personalization options:
•	Adjust volume settings on your hearing aids
•	Mute your hearing aids
•	Adjust volume of your optionally acquired ReSound streaming accessories
•	Adjust speech focus as well as noise and wind-noise levels with Sound Enhancer (feature availability depends on your hearing aid model and the fitting by your hearing care professional) 
•	Change manual and streamer programs
•	Edit and personalize program names 
•	Adjust treble, middle and bass tones to your preferences
•	Save your preferred settings as a Favorite – you can even tag to a location
•	Monitor the battery status of your rechargeable hearing aids
•	Help locate lost or misplaced hearing aids
•	Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator. Select Nature Sounds (feature availability depends on your hearing aid model and the fitting by your hearing care professional) 

For more information please visit www.resound.com/smart3Dapp or the support site via the link in the app store.
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