68
fair
Reverb: Buy & Sell Music Gear | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
38 Reports
38 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
27 Reports
27 Reports
User Feedback
42%
iOS
27 Reports
27 Reports
58%
Android
38 Reports
38 Reports
Reverb: Buy & Sell Music Gear - Latest Quality Issues
iOS
Mar 2, 2025
You need to fix “View Shop” and “Save Shop” features…
These features are simply not working.
Android
Mar 3, 2025
I use this site a lot and these recent updates aren't good. The layout has changed and the site seems like it got worse.
Android
Mar 6, 2025
check out was a hassle!
iOS
Mar 7, 2025
This app really needs some designer help
The marketplace may be good, I don't know, I couldn't get to it. I was trying to sell my item and I just gave up after having to enter my address for the third time in a row and it not accepting my credit card for no reason. Hey, why do you even need a credit card if I'm selling, not buying? All forms are weirdly structured, autofill doesn't work, password managers are not supported - terrible UX
iOS
Mar 8, 2025
Don’t use reverb
I made one purchase that went seamlessly. Second purchase was a nightmare. After making the 2nd purchase, Reverb sent me a link to confirm my account. The link sent me to the main page. No confirmation possible. I contacted customer service they sent the same link. I contacted them again. Same result. They reversed my purchase and refunded my account. Contacted CS again. Days later recieved an email to send copies of my ID. Sent it. No result. Told reverb I was sending the guitar back not to charge me. Days later reverb wanted my credit card info I said no. Cancel my account. They will NOT cancel my account. Contacted CS again. Still no reply days later. I don't owe anyone $. Reverb is a bully DO NOT USE REVERB
Android
Mar 9, 2025
I keep having issues with images. It will just show Grey thumbnails and no main image. Sometimes, if I come in from a link(fb ads, for example), it acts like two pages over the top of eachother. I've un/reinstalled, cleared cache, nothing fixes it. Every once in a while, it works for a day or so but then right back to not working. Can't get excited about buying anything if I can't see what is being offered.
Android
Mar 9, 2025
Update Docking 3 stars. Reverb has removed the ability to find articles, news, buying guides and several other features and content within the app. You have to leave the app, google what you want and then it prompts you to open it back up in the app. They made the app commerce only, so its 2/5 as useful as webpage version. So I docked 3/5 of their stars. Dicks.
Android
Mar 10, 2025
Lots of problems lately... I have been using this app for several years, but now when I open the "My Reverb" section, it doesn't list any current or recent transactions (either selling OR buying.) Additionally, my credit cards were no longer valid, so I tried to add a new card in the app when making a sales listing... and it doesn't work! It keeps insisting I enter "full address" for the card, but the app only gives a space for "postal code"... not street address, city, state, etc.
Android
Mar 11, 2025
Impossible to set the app language to English. Ask for help? Get a USELESS bot. Ask for a "human", you realize after 3 sentences they aren't paying attention to what you are saying and just copy-pasting text responses. Imagine having a real issue with fraud/payments...
Reverb: Buy & Sell Music Gear - Product Description
Find great deals on best-selling music gear, hunt for one-of-a-kind vintage finds, or post your own gear for sale. Shop a huge selection of new, used, and vintage guitars, pedals, synths, drums, microphones, and more from top brands, retailers, boutique builders, and musicians from all over the world. Easily get your unused instruments in front of a global community of musicians and make money to fund your next purchase. Plus, learn and get inspired through gear demos, artist interviews, video lessons, and more. Buy • Watch listings to get notified when prices drop. • Save searches (like "Fender electric guitars” or "Korg synths" filtered by Condition, Year, Price and more) to get notified when specific gear you want becomes available. • Make offers to find the best deal. • Message sellers for more details on any listing. Sell • List gear for free. Create a listing in minutes: simply take photos, write a description, and set your price. • Respond to offers and messages from anywhere. • Manage your shop—promote listings with Bump, update prices, and more. Discover • Watch gear demos, artist interviews, and how-to videos. • Read about gear history, recording and production techniques, and more. • Browse handpicked collections of gear curated by our expert staff. • Learn about rare and unique gear and under-the-radar deals and steals.
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