40
poor
Ria Money Transfer: Send Money | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
80%
Android
90 Reports
90 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
23 Reports
23 Reports
User Feedback
20%
iOS
23 Reports
23 Reports
80%
Android
90 Reports
90 Reports
Ria Money Transfer: Send Money - Latest Quality Issues
iOS
Nov 9, 2024
So bad
Always getting an error message.
Android
Nov 10, 2024
Reliable, but the shipping costs seem very high to me
iOS
Nov 12, 2024
Transfers cancelled
Sent a test transfer. It went through. Sent another transfer and that was good. Now my last two transfers have been “successfully cancelled “ after a couple days. All to the same person. Find another way to send money. Contacted support and they were no help at all.
iOS
Nov 13, 2024
Poor service
Waiting so long for your money I sent money because of exchange rate difference abroad But then you can wait a long time for your own money They had to check my details, bank, etc Everything neatly sent Still waiting for it, I'm already 11 days further Nothing via app yet, they respond but nothing here in the Netherlands I haven't gotten my own money back yet Please go to another company where you pay more and get good fast service
Android
Nov 15, 2024
It doesn't work... It simply gives "Invalid Bank Account" error every time
iOS
Nov 15, 2024
Slow process during Thursday and Friday
Don't use it if you need a fast service.
iOS
Nov 16, 2024
Think twice before you send money through this app
I used the Ria app for the first time to send emergency funds to my family abroad, and it was an incredibly frustrating experience. Despite completing the signup process and having my account verified, both transactions were canceled without explanation after being processed, and funds were withdrawn from my bank account. My family traveled long distances to collect the money, only to be told by the local agent that the transactions had been canceled. This caused them significant stress and left them without the urgent financial support they needed for medical expenses. Customer service informed me it would take 48-72 hours to process a refund—an unacceptable delay for emergency funds. Adding to the frustration, my account was locked without explanation, preventing me from accessing information or assistance. The lack of transparency and slow service during such a critical time was shocking. I advise anyone considering the Ria app to think twice, especially for urgent transfers. This app caused significant hardship, and I am still waiting for my funds to be returned. The experience was a nightmare.
iOS
Nov 17, 2024
Pay with Paynow payment
Disappeared paynow payment after updated
Android
Nov 18, 2024
The costumer care sevice is bad. I lost my money and they dont care at all
Ria Money Transfer: Send Money - Product Description
Send money online to anywhere in the world with the Ria Money Transfer app — the international money transfer service provider trusted for over 35 years to provide among the best exchange rates and lowest fees in the industry. The Ria Money Transfer app is the best way to send money to family and friends worldwide. With zero fees for new customers using promo code HELLORIA, send your first money transfer today to see why millions of customers trust Ria for fast, safe, and convenient international remittances. Please see terms and conditions below. With over 500,000 locations, Ria Money Transfer helps you get money to where it matters most. Safely and quickly send money to Mexico, India, Colombia, Mexico, Dominican Republic, El Salvador, the Philippines, or 165+ other countries in our network. With receiving options including cash pickup, bank deposit, mobile wallets, and home delivery, we make receiving money simple. RELIABLE AND SECURE Say bye to checks, expensive bank-to-bank transfers, or unsafe wire transfers. Say hello to secure digital payment options. With the Ria app, you can send money internationally in minutes using your bank account, credit card, or debit card (availability may differ depending on the country you are sending from). Ria has been in the remittance business for 35 years and has safely delivered over a billion transfers across the world. We know what it takes to keep your money, information, and data secure. FAST, CONVENIENT AND EASY TO USE Your time and energy is important, and we don’t want to waste it. Customers have consistently rated the Ria app as “easy to use.” Our Send Again feature makes it easy to repeat transfers with a couple of taps, and our Track a Transfer feature makes it easy to lookup where your money is at any time. We’re always improving features and speed so that you can get back to what’s important: life, family, and friends. GREAT RATES + LOW FEES EVERYDAY Our Check Prices feature is always available to see the latest exchange rates and fees. It only takes a few seconds, and the price you see is the price you get. NEW CUSTOMER PROMOTION To show you why Ria is the best choice for sending money abroad, new customers can make their first transfer with zero fees using promo code HELLORIA. No matter what you’re celebrating or where you’re sending from, your first transfer fee is on us. Some restrictions apply – see below. *Terms and conditions for new customer promotion: Terms and conditions vary depending on send location. The promo code HELLORIA must be quoted at the time of checkout when the money transfer order is placed. The promo code can only be used once per customer and cannot be combined with any other promo code. Offer is valid for use on money transfers when using the Ria mobile application, or the Ria website. When sending from the US, Canada, Chile, New Zealand, and Australia, a minimum sending amount of 50 (in the selected currency, exclusive of any customer fee or other costs relating to the transaction) is required to apply the HELLORIA promo. When sending from Malaysia, a minimum sending amount of 100 (in the selected currency, exclusive of any customer fee or other costs relating to the transaction) is required to apply the HELLORIA promo. No minimum send amounts required when sending from Spain, the UK, Belgium, Sweden, France, Germany, Italy, Norway, Austria, Ireland, Lithuania, Netherlands, Poland, Portugal, Switzerland, Denmark, and Finland.
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