94
epic
Rocket Mortgage | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
34%
Android
134 Reports
134 Reports
iOS unitQ Score
iOS User Feedback
67%
iOS
266 Reports
266 Reports
User Feedback
67%
iOS
266 Reports
266 Reports
34%
Android
134 Reports
134 Reports
Rocket Mortgage - Latest Quality Issues
iOS
Jan 17, 2025
keeps finding ways to charge more
Estimates I was giving continued to raise gradually throughout the process ending in a monthly rate 300$ more than the original estimate and 400$ more than zillows estimate. Fixed rate this year went up an extra 200$ a month At this point now paying more then three times as much for a house with less than twice the principal of the mortgage on my last house.
iOS
Jan 19, 2025
Useless app if your account is linked to Schwab.
Can't access account specific info if your account is linked to Schwab. The app redirects you to the website, which requires you to log in again! Schwab needs to work better with Rocket Mortgage.
iOS
Jan 20, 2025
Please allow copy and paste
Please allow copy and paste on this app. Loan numbers are quite a few digits long, and it'd be easier if I could just copy them when sending you an email.
Android
Jan 21, 2025
Terrible company. Spam calls, even though I didn't request information from them. I requested they stop, they did not. This shady company won't e en let you leave google webpage reviews. I recomend avoiding this shady company. Not to mention their recent illegal kickback system.
Android
Jan 22, 2025
Don't use this company. After 15 years they screwed me over $5000. I was able to work it out but they were NO HELP.
Android
Jan 24, 2025
Fraud. They sold my servicing after I was guaranteed they wouldn't. I got it's an industry standard. Ok well it wasn't a Quicken loans standard. Might as well go with any other company because they are now just like everyone else.
iOS
Jan 25, 2025
Very poor app
This app is awful. The functionality & limited options with it.
Android
Jan 29, 2025
It's telling me to update and I did 9n Jan 13, 2025
Android
Jan 30, 2025
Take too much phone storage
Rocket Mortgage - Product Description
Ready to start your mortgage? Tap to e-sign your entire mortgage application Message us directly with the in-app message board See your full to-do list to track what we need from you and what we're working on Already have a mortgage with us? Easily manage your payments, bank account and autopay Get customizable push notifications so you know when your payment is due or when there's a change to your escrow account Access all of your loan documents at any time, including statements, tax forms and escrow analyses This is the first app of its kind, and we want to make sure it works for you. If you have feedback, let us know! Send your comments, questions or ideas to AppFeedback@RocketMortgage.com or reach out to @RocketMortgage on Twitter. *** NMLS #3030. Equal housing lender. Licensed in all 50 states. For our licensing and disclosure information, please visit: https://www.rocketmortgage.com/legal/disclosures-licenses ***
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