95
epic

NatWest Rooster Money | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Finance
Work at RoosterMoney? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at RoosterMoney? Unlock additional insights
Android unitQ Score
Android User Feedback
38%
Android
35 Reports
iOS unitQ Score
iOS User Feedback
62%
iOS
57 Reports
User Feedback
62%
iOS
57 Reports
38%
Android
35 Reports
NatWest Rooster Money - Latest Quality Issues
Android
Nov 18, 2024
Works well but over-complicated
iOS
Nov 18, 2024
No option to order a new card with new design like there use to be!
I have the latest version of the app but get the option to order a new card with a new design has disappeared!
iOS
Nov 20, 2024
Don’t bother
What they don't tell you is there is a maximum limit of £4000 you're allowed to spend through the year once you've reached that limit you can't spend any more money even if it's in your account perhaps if they would've mentioned this beforehand I want to bothered opening the account
Android
Nov 21, 2024
Don't bother they never work properly. I have had two different cards for my son's and one would work one minute not the next my other son's has never worked when you write to them for help the keep telling you to do the same things you have been trying then they stop answering you 😡😡😡😡😡😡 I have been to the bank and they said its nothing to do with us
Android
Dec 3, 2024
I will give 5 stars if there was an option to block the card in individual applications or online stores, e.g. Apple Store, Play Store
Android
Dec 3, 2024
A little frustrating that the app only allows 10 debit card deposits per month. My daughter uses her card daily in her cashless school for her lunch.
Android
Dec 4, 2024
Keeps losing all data from the kids, so it is pretty pointless and frustrating
iOS
Dec 14, 2024
NatWest wouldn’t give my money back
I'm so disappointed in customer services. I tried to update my address on the account as I had moved home. Rooster froze the account so my children haven't been able to have access to their cards since 26th December. Contacted customer service on 26th and until al now and was told in writing by various agents, never the same agent in the same conversation, condescending reply's and none of them included transferring MY money back to me . I had to contact their Osbusman and inform them. In a second I received a email apologising and said I'll receive my money in 10 days. They still have my money.. it's 24th January.. awful.. NatWest just awful. Is that how you make money. I updated my other children's accounts it was just done, no lies. Update 2024 was the worst with this app it doesn't sent CVV No to my email and does not let me take my money back off the rooster parent account a year later worse than ever
Android
Dec 19, 2024
Good app for a children's account, but quite confusing initially!
NatWest Rooster Money - Product Description
Welcome to NatWest Rooster Money–a pocket money manager, piggy bank, reward chart, savings tracker & chores app–made to help families teach kids about money & savings goals. We also have a prepaid Visa debit card for kids that lets parents raise their youngsters to be money-wise.

With our allowance & kids money saving app, parents help children on their first steps towards understanding the value of money with a piggy bank–saving money–through to their first real-world purchases. Start with our reward chart, move them onto managing their own cash, earning with our chores & savings app, before trying a Rooster Card–a prepaid debit card for kids.

Parents can track pocket money, manage savings, create goals, set controls, add limits & enable their child to make real transactions online & in store.

We also offer the Rooster Card for extra features like our chore manager, extra family members, and setting interest rates. The Rooster Card is a kids’ card (also a teens debit card), which links to your family’s Rooster Money account.

Key Features for Parents 🐓
👉 Set routine payments & issue allowances, automatically or on the spot
👉 Boost pocket money for chores, good behavior, special occasions or as a gift
👉 Track & manage chores for the family 
👉 Get a prepaid debit card
👉 View balances & statements
👉 Choose the stars currency & use it as a reward chart
👉 Pay your kids & encourage saving with our Pots system
👉 Personalised dashboard with meaningful saving Pots

With Rooster Money, you can create the ultimate reward chart, allowance spend tracker & money saving app

Why add a Rooster Card? 💳
✅ Let your children make smart spending choices, with their prepaid kids contactless card
✅ Add payments straight away–no need to worry about notes or coins
✅ Have your littlest on a virtual tracker, while your teen is using real money with the prepaid card 
✅ One-off CVV code accessible only in the app = extra secure online transactions
✅ Real-time spending notifications for parents
✅ No overdraft = no overspending on this teens card
✅ Parental controls lets you limit its use: in shops, online or at ATMs (can’t be used in shops with an 18+ merchant code, such as off licences & bookmakers)
✅ Freeze/unfreeze it anytime–for ‘can't find it’ moments
✅ Touch, fingerprint or face ID login for added security
✅ View PIN number in-app for easy & safe reminders
✅ Reset contactless facility from your own phone

Key Features for kids & teens 👧 👦
👉 Take control of your cash via a finance app
👉 Track & manage cash, see savings pot, spent & earned
👉 Create your own savings pots & goals
👉 Save money to add to your savings account
👉 Enjoy a convenient prepaid kids’ debit card
👉 Get a head start in card savings & become a money saving expert

PRICING & TERMS

Rooster Money is free to download. For UK customers with children over six years old, we offer the Rooster Card, a prepaid Visa debit card which links to the family’s Rooster Money account. This provides all the features of the Rooster Money App with the ability to use real money for £1.99/mo or £19.99/yr.

Learn more about it here: https://www.roostermoney.com/gb/feature/the-rooster-card/

Prices for UK customers.

Your subscription will automatically renew unless turned off at least 24-hours before the current subscription period ends.

Terms & Conditions: https://www.roostermoney.com/terms
Privacy Policy: https://www.roostermoney.com/privacy


Card for ages 6-17. Fees, limits & T&Cs apply. The Rooster Card is issued by NatWest pursuant to a license from Visa Europe. Eligibility criteria apply.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners