84
good
NatWest Rooster Money | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
28%
Android
30 Reports
30 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
78 Reports
78 Reports
User Feedback
72%
iOS
78 Reports
78 Reports
28%
Android
30 Reports
30 Reports
NatWest Rooster Money - Latest Quality Issues
Android
Oct 31, 2024
Very easy to use and manage. It's helping kids to learn money management. Only problem is kids card got declined in Butlins as the shops has alcohol licences. Kids could not go out to buy food for themselves so we had to lend our cards...
iOS
Nov 1, 2024
Unhelpful, uncontactable
Never have I ever had as much trouble getting a person to speak to
iOS
Nov 2, 2024
Ally
Really bad service , my account was frozen for no reason since August , my daughter or I can't access it. After several emails still not getting no we're. I want to close the account now which I can't either ….
iOS
Nov 3, 2024
App
MY APP IS NOT WORKING I CANT SET A GOAL !!!
iOS
Nov 4, 2024
Really good
On the whole really good, only gripe is topping up the parent account from main bank account is not slick and needs a rethink
iOS
Nov 8, 2024
Misleading
The offers states as a free rooster account for your child which is misleading as you have to pay for a card (monthly or annual payment). Monzo offers a free card for your child, no need to charge extra to teach them to safe money and become independent. Very disappointed from Natwest.
iOS
Nov 9, 2024
Difficult to navigate
Difficult to find things (account number!) and not prompted to tick off chores, just notified they haven't been done.
iOS
Nov 10, 2024
Zero stars
Took £19,99 and wouldn't refund, customer service is terrible
iOS
Nov 13, 2024
Really limited
Can't be used in a number of shops including local SPAR. Communication is shocking and card can't be added to Apple Wallet. Pointless.
NatWest Rooster Money - Product Description
Welcome to NatWest Rooster Money–a pocket money manager, piggy bank, reward chart, savings tracker & chores app–made to help families teach kids about money & savings goals. We also have a prepaid Visa debit card for kids that lets parents raise their youngsters to be money-wise. With our allowance & kids money saving app, parents help children on their first steps towards understanding the value of money with a piggy bank–saving money–through to their first real-world purchases. Start with our reward chart, move them onto managing their own cash, earning with our chores & savings app, before trying a Rooster Card–a prepaid debit card for kids. Parents can track pocket money, manage savings, create goals, set controls, add limits & enable their child to make real transactions online & in store. We also offer the Rooster Card for extra features like our chore manager, extra family members, and setting interest rates. The Rooster Card is a kids’ card (also a teens debit card), which links to your family’s Rooster Money account. Key Features for Parents 🐓 👉 Set routine payments & issue allowances, automatically or on the spot 👉 Boost pocket money for chores, good behavior, special occasions or as a gift 👉 Track & manage chores for the family 👉 Get a prepaid debit card 👉 View balances & statements 👉 Choose the stars currency & use it as a reward chart 👉 Pay your kids & encourage saving with our Pots system 👉 Personalised dashboard with meaningful saving Pots With Rooster Money, you can create the ultimate reward chart, allowance spend tracker & money saving app Why add a Rooster Card? 💳 ✅ Let your children make smart spending choices, with their prepaid kids contactless card ✅ Add payments straight away–no need to worry about notes or coins ✅ Have your littlest on a virtual tracker, while your teen is using real money with the prepaid card ✅ One-off CVV code accessible only in the app = extra secure online transactions ✅ Real-time spending notifications for parents ✅ No overdraft = no overspending on this teens card ✅ Parental controls lets you limit its use: in shops, online or at ATMs (can’t be used in shops with an 18+ merchant code, such as off licences & bookmakers) ✅ Freeze/unfreeze it anytime–for ‘can't find it’ moments ✅ Touch, fingerprint or face ID login for added security ✅ View PIN number in-app for easy & safe reminders ✅ Reset contactless facility from your own phone Key Features for kids & teens 👧 👦 👉 Take control of your cash via a finance app 👉 Track & manage cash, see savings pot, spent & earned 👉 Create your own savings pots & goals 👉 Save money to add to your savings account 👉 Enjoy a convenient prepaid kids’ debit card 👉 Get a head start in card savings & become a money saving expert PRICING & TERMS Rooster Money is free to download. For UK customers with children over six years old, we offer the Rooster Card, a prepaid Visa debit card which links to the family’s Rooster Money account. This provides all the features of the Rooster Money App with the ability to use real money for £1.99/mo or £19.99/yr. Learn more about it here: https://www.roostermoney.com/gb/feature/the-rooster-card/ Prices for UK customers. Your subscription will automatically renew unless turned off at least 24-hours before the current subscription period ends. Terms & Conditions: https://www.roostermoney.com/terms Privacy Policy: https://www.roostermoney.com/privacy Card for ages 6-17. Fees, limits & T&Cs apply. The Rooster Card is issued by NatWest pursuant to a license from Visa Europe. Eligibility criteria apply.
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