88
good
NatWest Rooster Money | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
36%
Android
44 Reports
44 Reports
iOS unitQ Score
iOS User Feedback
64%
iOS
77 Reports
77 Reports
User Feedback
64%
iOS
77 Reports
77 Reports
36%
Android
44 Reports
44 Reports
NatWest Rooster Money - Latest Quality Issues
Android
Jan 7, 2025
NOT WORKING
Android
Jan 8, 2025
Reasonably easy to use but extremely difficult to resolve any issues, e.g. blocked PINs as there is no direct link to customer services. I did manage to contact customer services previously but found the service to be poor. Would expect better from a major high Street bank.
iOS
Jan 12, 2025
Great interface
The app is great for parents and children to use. The only negative is that the Face ID gives you one chance and then you have to go to your password.
iOS
Jan 16, 2025
Difficult
Was all going great with our rooster card until we moved house. I let them know. I wish I hadn't bothered. I gave them the new address and they responded with an e mail saying they couldn't verify it and a load of hoops to jump through. After not responding (we moved house, there was a lot going on) they suspended the account. When we move again I'll not bother letting them know!
Android
Jan 16, 2025
Terrible card for kids don't get it. Requires constant resetting doesn't work on bus and a large fee is charged..more trouble than help. Absolute nightmare.
Android
Jan 18, 2025
Terrible customer service and never works
Android
Jan 19, 2025
Not letting me top up for some reason 🤔
iOS
Jan 22, 2025
View passwords option is missing now
Usually a great app for managing my kids accounts. But the option to view their password to allow them to login has disappeared. The only option now is to reset password. Can you bring the view option back please
iOS
Jan 25, 2025
Does not work
Taken money to top up and have not been able to use the card since - not great when your child goes out with her friends and can't use the card ! Sad experience for first time using a bank card
NatWest Rooster Money - Product Description
Welcome to NatWest Rooster Money–a pocket money manager, piggy bank, reward chart, savings tracker & chores app–made to help families teach kids about money & savings goals. We also have a prepaid Visa debit card for kids that lets parents raise their youngsters to be money-wise. With our allowance & kids money saving app, parents help children on their first steps towards understanding the value of money with a piggy bank–saving money–through to their first real-world purchases. Start with our reward chart, move them onto managing their own cash, earning with our chores & savings app, before trying a Rooster Card–a prepaid debit card for kids. Parents can track pocket money, manage savings, create goals, set controls, add limits & enable their child to make real transactions online & in store. We also offer the Rooster Card for extra features like our chore manager, extra family members, and setting interest rates. The Rooster Card is a kids’ card (also a teens debit card), which links to your family’s Rooster Money account. Key Features for Parents 🐓 👉 Set routine payments & issue allowances, automatically or on the spot 👉 Boost pocket money for chores, good behavior, special occasions or as a gift 👉 Track & manage chores for the family 👉 Get a prepaid debit card 👉 View balances & statements 👉 Choose the stars currency & use it as a reward chart 👉 Pay your kids & encourage saving with our Pots system 👉 Personalised dashboard with meaningful saving Pots With Rooster Money, you can create the ultimate reward chart, allowance spend tracker & money saving app Why add a Rooster Card? 💳 ✅ Let your children make smart spending choices, with their prepaid kids contactless card ✅ Add payments straight away–no need to worry about notes or coins ✅ Have your littlest on a virtual tracker, while your teen is using real money with the prepaid card ✅ One-off CVV code accessible only in the app = extra secure online transactions ✅ Real-time spending notifications for parents ✅ No overdraft = no overspending on this teens card ✅ Parental controls lets you limit its use: in shops, online or at ATMs (can’t be used in shops with an 18+ merchant code, such as off licences & bookmakers) ✅ Freeze/unfreeze it anytime–for ‘can't find it’ moments ✅ Touch, fingerprint or face ID login for added security ✅ View PIN number in-app for easy & safe reminders ✅ Reset contactless facility from your own phone Key Features for kids & teens 👧 👦 👉 Take control of your cash via a finance app 👉 Track & manage cash, see savings pot, spent & earned 👉 Create your own savings pots & goals 👉 Save money to add to your savings account 👉 Enjoy a convenient prepaid kids’ debit card 👉 Get a head start in card savings & become a money saving expert PRICING & TERMS Rooster Money is free to download. For UK customers with children over six years old, we offer the Rooster Card, a prepaid Visa debit card which links to the family’s Rooster Money account. This provides all the features of the Rooster Money App with the ability to use real money for £1.99/mo or £19.99/yr. Learn more about it here: https://www.roostermoney.com/gb/feature/the-rooster-card/ Prices for UK customers. Your subscription will automatically renew unless turned off at least 24-hours before the current subscription period ends. Terms & Conditions: https://www.roostermoney.com/terms Privacy Policy: https://www.roostermoney.com/privacy Card for ages 6-17. Fees, limits & T&Cs apply. The Rooster Card is issued by NatWest pursuant to a license from Visa Europe. Eligibility criteria apply.
All intellectual property rights, including trademarks and word marks, are the property of respective owners