43
poor

Root: Better car insurance | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
51%
Android
26 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
25 Reports
User Feedback
49%
iOS
25 Reports
51%
Android
26 Reports
Root: Better car insurance - Latest Quality Issues
iOS
Nov 7, 2024
Do not trust
I have a perfect driving record with no tickets or accidents and they still found a way to double my payments. Don't trust the initial quote. They will change it randomly and you won't be able to contact anyone.
iOS
Nov 7, 2024
Root two thumbs down
Apps broken doesnt work and if you get one of these guys on the phone they add things to your policy to hike your bill up.root gets a 40% for trying
iOS
Nov 8, 2024
Worst
After getting into a car wreck, I wasn't at fault. And with full coverage, I was given 1/3 of what my damage was. These people are snakes and they will duck you over at the first chance.
iOS
Nov 9, 2024
Car Collection error on policy
I will give full star only if they willing to fix the error on app. I have four collection Volkswagen Touareg and all are similar identical year and model. One of my collection Touareg I don't drive very much so I decided want adjustment from my phone app but it don't show which VIN that I want adjustment the coverage so I had to removed one I don't drive then end up got wrong then I had to paid again to added. This is pretty mess and ridiculous.
iOS
Nov 10, 2024
Not happy
App is not compatible with newer versions of iOS
iOS
Nov 12, 2024
Issues
Can't log into app since update
iOS
Nov 15, 2024
Not very reliable
Terrible app where you can't make payment on time due to glitches and all they can provide is to uninstall app and re install it.
Android
Nov 15, 2024
Please remove this from my phone its annoying me,i cant open any app's without,it being pop~up
Android
Nov 17, 2024
I am paying more than any company in the past ($200+ a month). I am a veteran, senior citizen, retired, and have a clean driving record for like forever. And own my car. There are no discounts, incentives, or nothing. It's a matter of time.
Root: Better car insurance - Product Description
Root is the car insurance for good drivers like you. Unlike other insurers, Root uses powerful tech to make car insurance easy, fast, and affordable. How do we do it? Our app is so smart, it actually gives you discounts based on how you drive. That means the safer you are, the more you can save.
 
With smarter tech, better rates, fast claims, customizable coverage, and everything in an app, Root is the insurance good drivers deserve.
 
See how much you could save with auto insurance that’s smarter, faster, simpler, and better—download the Root app today.
 
Learn more at: https://www.root.com

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Why choose Root car insurance?
• Over 1.5 million drivers already have Root.
• Rated “Excellent” on Trustpilot
• Carvana Trusted Partner
• Featured in Forbes, TechCrunch, Wired, The Washington Post, and Fortune Magazine 
 
Everything you get with Root
• Earn the price you deserve based mostly on how you drive
• Manage everything all in an app
• Personalize your coverage
• File a claim in minutes
• Get 24/7 Roadside Assistance

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Root renters insurance:
If you rent your house, condo, or apartment, you can get renters insurance starting at just $6/month. It covers your stuff when it's in your home and when it’s not (like your suitcase in a hotel), damage to your stuff from smoke or fire, a place to stay if your home is too damaged to live in, and even medical expenses if someone gets hurt in your home. And, it’s surprisingly cheap. Bundle with auto and have everything you need right in the app.

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Root Home Insurance:
Get personalized protection for you, your home, and your belongings with Root Home. Your Root Home policy allows you to customize your homeowners coverage to best fit your needs, with easy payment setup and 24/7 customer service. Save on your homeowners insurance when you bundle with auto—it’s simple and convenient to bundle right in the Root app.
 
 
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Disclaimer for quotes: WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL A PREMIUM RATE FOR THE INSURANCE ADVERTISED HEREIN.
 
Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. Disclaimer for savings, NE and CO customers only: Savings compared to Root rate without completion of test drive. Actual savings vary by channel of sale, test drive score, and rating factors. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply.
 
Not available in all states.

By submitting a review for Root Insurance to the app store, you are granting Root the right to utilize, publish, and distribute, without limitation, for advertising, marketing, or commercial purposes, without any payment to or further authorization by you. 

Copyright ROOT 2022. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH.
 
Telematics is not used and resulting represented savings are not applicable in California. Referral program also not applicable in California. Visit joinroot.com/califaq for more information. Roadside Assistance purchased as separate coverage in CA.
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