55
fair

Royal Caribbean International | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
688 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
202 Reports
User Feedback
23%
iOS
202 Reports
77%
Android
688 Reports
Royal Caribbean International - Latest Quality Issues
Android
Jan 28, 2025
Food and service was excellent, however very few places to sit in the warm but with a view of the sea.
Android
Jan 28, 2025
Does not work for chatting while on the boat
Android
Jan 28, 2025
The food was not like other ships,most items are lukewarm or cold on the buffet.aThe egg drop was very entertaining.
Android
Jan 28, 2025
Very unintuitive, lacks information. Texts in Spanish need to be translated.
Android
Jan 28, 2025
When the app was connected, it provides good information. But the connection kept dropping so the messaging was problematic. We did not have the wifi package but that shouldn't affect the connectivity.
Android
Jan 29, 2025
Very good app with everything in one place. Can be slow at times and disconnects sometimes when on the cruise
Android
Jan 29, 2025
It was good but half the time I seemed to have trouble getting it to work while on board.
Android
Jan 29, 2025
it keeps freezing
Android
Jan 29, 2025
After successful login, constantly stalls out, and often can't switch sail dates to check in, pick shows, reservations etc. Restart the app, sometimes it works, but mostly it doesn't. Same with uninstalling and reinstalling. Pathetic.
Royal Caribbean International - Product Description
The Royal Caribbean app guides you through your upcoming vacation. From booking cruises and pre-cruise purchases through check-in and departure, use the app to plan your entire voyage. And make sure you turn on auto-updates, so you can keep up with all of the ways we improve the app. Features may vary from ship to ship. The app is free to download and use. In-app purchases available. Once onboard, connect to your ship's guest Wi-Fi. No internet package required.

Off the ship, you can:

●	Book a cruise
●	Sign into your account to view your booked cruises (must be at least 13 years old to have a guest account)
●	Complete check-in – scan travel documents and select your arrival time
●	Link reservations with other guests so you can make plans together
●	Make dining, shore excursion, spa and, where available, entertainment reservations
●	Purchase and upgrade internet and beverage packages
●	Learn about the ship’s activity, entertainment, and dining venues, including menus, and view deck maps

Once onboard, connect to ship Wi-Fi so you can:

●	Complete the guest safety briefing on your time before setting sail. The app will even help you out with a reminder notification.
●	Make specialty and My Time dining reservations
●	Quickly and conveniently reserve shore excursions and shows, where available
●	Plan each day by browsing daily activities and saving them to your calendar. Notifications will remind you when you have plans.
●	Chat with family, friends, and fellow travelers
●	Find your way around with complete deck plans
●	Track your onboard expense account in the app (or not… after all you’ll be on vacation!)
●	Plan your next vacation by making a NextCruise deposit and choosing your itinerary later, or secure your spot on the itinerary of your dreams by booking a cruise in the app.


We continue to develop and enhance the app and are looking for your ideas and feedback. Email AppFeedback@rccl.com and tell us what you’d like to see in the future.
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