62
fair

Royal Caribbean International | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
660 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
175 Reports
User Feedback
21%
iOS
175 Reports
79%
Android
660 Reports
Royal Caribbean International - Latest Quality Issues
Android
Mar 31, 2025
Text messages do not send notifications to your phone, at least samsung.
Android
Apr 1, 2025
Shore excursion payments fail every time. It has been saying "try again later" for a couple of weeks now.
Android
Apr 1, 2025
Doesn't work properly half the time.
Android
Apr 1, 2025
The Cruise msg system was not of quality. Msgs were not delivered until hours later at times.
Android
Apr 1, 2025
chat app works horribly, rest is okay but a little clunky
Android
Apr 1, 2025
Not my best experience on Royal Caribbean, usually it's great, not sure what happened this time.
Android
Apr 2, 2025
App is freezing making difficult to place Reservations.
Android
Apr 2, 2025
on ship communication is sketchy. Works one time but not the next.
Android
Apr 2, 2025
this apps not working on my Samsung galaxy A32 please fix
Royal Caribbean International - Product Description
The Royal Caribbean app guides you through your upcoming vacation. From booking cruises and pre-cruise purchases through check-in and departure, use the app to plan your entire voyage. And make sure you turn on auto-updates, so you can keep up with all of the ways we improve the app. Features may vary from ship to ship. The app is free to download and use. In-app purchases available. Once onboard, connect to your ship's guest Wi-Fi. No internet package required.

Off the ship, you can:

●	Book a cruise
●	Sign into your account to view your booked cruises (must be at least 13 years old to have a guest account)
●	Complete check-in – scan travel documents and select your arrival time
●	Link reservations with other guests so you can make plans together
●	Make dining, shore excursion, spa and, where available, entertainment reservations
●	Purchase and upgrade internet and beverage packages
●	Learn about the ship’s activity, entertainment, and dining venues, including menus, and view deck maps

Once onboard, connect to ship Wi-Fi so you can:

●	Complete the guest safety briefing on your time before setting sail. The app will even help you out with a reminder notification.
●	Make specialty and My Time dining reservations
●	Quickly and conveniently reserve shore excursions and shows, where available
●	Plan each day by browsing daily activities and saving them to your calendar. Notifications will remind you when you have plans.
●	Chat with family, friends, and fellow travelers
●	Find your way around with complete deck plans
●	Track your onboard expense account in the app (or not… after all you’ll be on vacation!)
●	Plan your next vacation by making a NextCruise deposit and choosing your itinerary later, or secure your spot on the itinerary of your dreams by booking a cruise in the app.


We continue to develop and enhance the app and are looking for your ideas and feedback. Email AppFeedback@rccl.com and tell us what you’d like to see in the future.
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