49
poor

Sainsbury's Groceries | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
26 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
88 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
19 Reports
User Feedback
18%
iOS
19 Reports
82%
Android
88 Reports
Sainsbury's Groceries - Latest Quality Issues
Android
Nov 14, 2024
App keeps saying no internet and cannot update trolly
Android
Nov 15, 2024
Would tell you how good it was if it ever loaded. Just seems to spin endlessly even after reloading.
iOS
Nov 16, 2024
Why make booking a delivery difficult.
As a regular online delivery user Shrinking the book delivery slot to a tiny screen inside a screen has made it very difficult for me to use. The wiz kids who come up with these ideas should be making the app more user friendly to elderly people who have problems with sight and dexterity. Why do we get the impression that we are being targeted for living so long.
iOS
Nov 16, 2024
I can’t log in
The App was working well until I had to change my password. I can't log in at all now, I only get a blank page when I try. I've deleted the app and reinstalled it, cleared cache etc without success. I can log in to the website using my new password and other Sainsbury's Apps but not for this App.
iOS
Nov 16, 2024
Layout needs list option
App does what it's meant to do. But when we do large orders it's a right pain to scroll down massive icons, there needs to be an option to see this as a list like Ocado.
Android
Nov 16, 2024
Poor response
Android
Nov 18, 2024
Cant log in or change password worst ap ewer not Ewen functioning
Android
Nov 18, 2024
It does the job, but is lacking in polish. * Adding multiples of an item is frustrating, as it refreshes slowly after each one * Logs out randomly, but the UI just shows loading wheels, and I have to kill and restart the app * Most annoying, if you navigate away from your favourites list then hit back to return to it, it doesn't go back to the same location in the list - the app chooses a seemingly random location and you have to scroll a long way to get back to where you were
Android
Nov 19, 2024
Rubbish app! Been rubbish for years, and it's still rubbish! Always malfunctioning. Fortunately the delivery service is good, otherwise I wouldn't bother.
Sainsbury's Groceries - Product Description
You can now do your grocery shopping wherever and whenever it suits you with the Sainsbury’s Groceries app.
 
That means 30,000+ products in your pocket ready to be delivered to your door at your chosen date and time.
 
Here’s some of the things you can do with it:
- Browse or search for food, drink, and household products
- Create a new order or edit an existing one
- Link your Nectar card and collect rewards points whilst you shop
- Get all our best offers and deals
- Use the app for food and drink deliveries all over the UK, or Click & Collect your shopping from one of our stores.
 
Already a registered Sainsbury’s groceries shopper?
In that case it’s easy, just log into the app with your usual details and you’ll find all your information, offers and Favourites there waiting for you.
 
What if you’re new to shopping for groceries online?
It only takes a moment to register and get shopping. Your most ordered items are automatically added to your Favourites, so the more you shop with the app, the quicker it gets.
 
Hear what people are saying about Sainsbury’s Groceries app:
“Does everything except cook the food for you, great App!”
“The delivery was early and the driver phoned to see if it was ok. Excellent service!!”
“Used this yesterday and collected my shopping today. It was so easy.”
 
We’re always trying to improve our Groceries app, so each new release will contain a combination of new features, performance enhancements and bug fixes.
Want to improve your unitQ Score by 20% within 30 days?
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