83
good
Salesforce Authenticator | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
97%
Android
89 Reports
89 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
3 Reports
3 Reports
User Feedback
3%
iOS
3 Reports
3 Reports
97%
Android
89 Reports
89 Reports
Salesforce Authenticator - Latest Quality Issues
Android
Feb 1, 2025
It doesn't work even though it says everything is OK. Don't use it.
Android
Feb 4, 2025
It will not transfer data to new device!
Android
Feb 5, 2025
Unable to install app on new phone/Unable to reinstall
Android
Feb 6, 2025
The app doesn't work consistently. Now, it is automatically denying my logins. This after I un-installed and reinstalled from everything.
Android
Feb 7, 2025
I changed my phone, but I can't use the app now. What should I do? It's so frustrating. I can't even do my work.
Android
Feb 7, 2025
This aap is not working
Android
Feb 7, 2025
Overall ok, but using the Approve prompt rarely works, like 10% of the time. Annoying since I'm constantly switching between orgs and I have to do all these extra clicks in the browser and in the app and typing these codes 10 times per day.
iOS
Feb 10, 2025
Stupid permissions notification
Every time I open the app I get a pop-up screen asking if I want to change the permissions. While I have long since turned off the location I get it every time. Very annoying.
Android
Feb 13, 2025
A disaster, u cant activate security backup
Salesforce Authenticator - Product Description
Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.
All intellectual property rights, including trademarks and word marks, are the property of respective owners