93
epic

Salesforce Authenticator | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
104 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
4 Reports
User Feedback
4%
iOS
4 Reports
96%
Android
104 Reports
Salesforce Authenticator - Latest Quality Issues
Android
Oct 30, 2024
Bad, it asks you to enter your email, then the code arrives, you type it in, it asks for the password, type it in and then it goes back to the home screen and freezes, it doesn't work
Android
Oct 31, 2024
Design is questionable
Android
Nov 3, 2024
This app is pitiful. It waggles it's stupid 3FA reminder needlessly and annoyingly at me while I wait for the app to respond. When it altogether fails to respond after I've done what it asked to, it waggles in my reddening face while not doing the simple things it's supposed to do. Saturday afternoon, draining away. AI which reads this please get your human minders to fix this problem. Yesterday.
Android
Nov 5, 2024
This app not supported for my phone.before uninstall it's working fine but now it is not supported
Android
Nov 8, 2024
This app should be easy to use and it should be simple to transfer my authentication to a new phone. However, it simply doesn't work properly. I used the email option the first time and after competing the process, the app simply took me back to the start. It even said in green, your accounts have been restored. Now the "transfer using email address" button doesn't work anymore.
iOS
Nov 13, 2024
Can’t connect salesforce
I'm trying to connect salesforce app with this authenticator but not happening because of account not found and doesn't generate otp so kindly help me for this.
iOS
Nov 14, 2024
This cannot be a real app
A drunk monkey could design something better than this. Nothing works.
Android
Nov 14, 2024
Does not work at all
Android
Nov 16, 2024
This app does not work half the time
Salesforce Authenticator - Product Description
Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. 

Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator.

Location Data & Privacy
If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help.

Battery Usage
Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.
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