86
good

Sam's Club | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Sam’s Club? Unlock additional insights
Android unitQ Score
Android User Feedback
67%
Android
956 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
468 Reports
User Feedback
33%
iOS
468 Reports
67%
Android
956 Reports
Sam's Club - Latest Quality Issues
iOS
Feb 27, 2025
Brith day cake
I use to be able to pay with EBT card when ordering birthday day cake from store but now we can order cake only online and we can't use EBT card to pay for online order.
Android
Feb 27, 2025
Most things on the app work well, but similar to another review, tracking info for shipped items cannot be viewed.
iOS
Feb 28, 2025
Delivery $$$
The only thing I do not like is having to order at least $50 worth of groceries to be free. Members of Walmart $35 for them to be delivered.
Android
Mar 1, 2025
There is no way to maneuver account info only a way to order
Android
Mar 1, 2025
Extremely slow. Keeps saying something went wrong.
Android
Mar 1, 2025
Scan and go doesn't work at the cafe. It always says it is closed.
Android
Mar 2, 2025
horrible, slow tried ordering from the cafe for 30 min but the app never worked
Android
Mar 2, 2025
2/28/25 - why is everything showing as out of stock lately? This has been going on for a couple of months at the very least. So not only can you not make a pick up order but you also can not even make a shopping list. I've had to resort to making a paper list as well. You go in the store and just about every single item IS actually in stock. Check the listing while in store and all the items I was picking up still said OOS. RIDICULOUS!!! Do Better!
Android
Mar 2, 2025
Won't start up...
Sam's Club - Product Description
Sam’s Club 
Enjoy all your membership perks with the Sam’s Club app.

Save time and shop easier every day with the Sam’s Club app. Make the most of your membership with these best-loved exclusives, including free Pickup, Scan & Go, Pharmacy and Free Shipping for Plus members. Save even more with Instant Savings and track your Plus Cash Rewards. Use the tabs at the bottom to find Home, Scan & Go, Account and more.

Scan & Go™ Checkout
Now you can pay for gas with the Scan & Go™ feature to save time at the pump. In the club, shop contact free and skip the checkout line. Just shop, scan and pay, all in the app.

Pickup
Shop in the app, then schedule a free Pickup time that works best for you. We’ll have your order ready when you arrive.

Your Lists 
Start your cart and easily reorder your favorite products, directly in the app.

Pharmacy 
Transfer prescriptions, request refills and manage prescriptions for the whole family for maximum convenience.

Membership Card
Quickly find your membership card in your account and access other membership details.
 
Shipping
Shop and ship directly to your home or workplace – Plus members get free shipping. 

Download the app and get the most from the club today.
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