84
good
Sam's Club | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
782 Reports
782 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
512 Reports
512 Reports
User Feedback
40%
iOS
512 Reports
512 Reports
60%
Android
782 Reports
782 Reports
Sam's Club - Latest Quality Issues
iOS
Mar 30, 2025
China
Some of the items I wanted to order were either a product of China or made in China. I refuse to buy either in these cases. Bring back MADE IN AMERICA!!!!!
iOS
Mar 30, 2025
Paying System
If I am logged into my account at checkout why do I still have to search for my credit card that's already on file just to at 3 digits. When I shop at Amazon they don't ask for anything extra when they have you on file.
iOS
Mar 30, 2025
Bring back product
Used to come here for your pre-cooked hot wings. Mainly because of walmart keeps selling out before I get ahold of it, normally you guys have some a back log I'll be able to get it garenteed, though one day you just stopped for some reason? You she a Buffalo style chicken strips but that lacks the flavor of the boned version? Also this is just a spice version not the one already with hot sauce applied. Other than that, I would like to see some brisk tea options? Not a huge fan of pure leaf. Want some none pop / none juice options try and be healthier but also not packed with sugar like juices.
iOS
Mar 30, 2025
Charging for delivery
The idea that Sam's Club charges premium members a delivery charge for items ordered under $50 is complete utter failure to provide customers the best price Deals. it used to be possible to order anything and have it shipped from location with no shipping charge.
iOS
Mar 31, 2025
App works great, except no way to save card ID # to Apple Wallet anymore.
Can no longer save card ID in Apple Wallet for easy access. App description in App Store still shows it supports Apple Wallet, but in the app it is no longer there.
iOS
Mar 31, 2025
Hard to figure if I got it right
After customizing the cake it does not specify on the receipt makes it hard to know if the information was sent with the order.
iOS
Mar 31, 2025
Zero security in app. Hack waiting to happen.
App needs fine tuning! Send a code to my email during login—errors out—yet I am logged in and showing other household credit card info in my signed in app. Total flop of app. WILL NEVER BELIEVE APP STORE RATING FOR THIS APP. Errors and very cluttered user interface. Payment methods shows other peoples cards. Faceid is bypassed and credit INFO still opens. Hack waiting to happen with all the holes in app. Takes forever for pumps at gas stations. Scan at pumps complete failure and disaster app
iOS
Mar 31, 2025
Pathetic!!!Very slow IPad & Online app
Not user friendly very sluggish and flickers while on the app
Android
Apr 2, 2025
The application is very good, but since the last update it does not open me, until I uninstalled it and reinstalled it, it does nothing. If you can correct that, please.
Sam's Club - Product Description
Sam’s Club Enjoy all your membership perks with the Sam’s Club app. Save time and shop easier every day with the Sam’s Club app. Make the most of your membership with these best-loved exclusives, including free Pickup, Scan & Go, Pharmacy and Free Shipping for Plus members. Save even more with Instant Savings and track your Plus Cash Rewards. Use the tabs at the bottom to find Home, Scan & Go, Account and more. Scan & Go™ Checkout Now you can pay for gas with the Scan & Go™ feature to save time at the pump. In the club, shop contact free and skip the checkout line. Just shop, scan and pay, all in the app. Pickup Shop in the app, then schedule a free Pickup time that works best for you. We’ll have your order ready when you arrive. Your Lists Start your cart and easily reorder your favorite products, directly in the app. Pharmacy Transfer prescriptions, request refills and manage prescriptions for the whole family for maximum convenience. Membership Card Quickly find your membership card in your account and access other membership details. Shipping Shop and ship directly to your home or workplace – Plus members get free shipping. Download the app and get the most from the club today.
All intellectual property rights, including trademarks and word marks, are the property of respective owners