84
good

Sam's Club | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Sam’s Club? Unlock additional insights
Android unitQ Score
Android User Feedback
68%
Android
997 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
479 Reports
User Feedback
32%
iOS
479 Reports
68%
Android
997 Reports
Sam's Club - Latest Quality Issues
Android
Nov 18, 2024
Worst experience ever My new samclub Mastercard keeps declining for no reason. I called Synchrony and Sam's Club, and they just bounced me from person to person. I spent almost 2 hours being bounced around. One of the people i talked to was beyond rude. He kept saying it's my banks fault and try a different payment. I kept explaining that it was my Sam's credit card, not my debit card. Then he hung up on me. I will be closing my sams account and credit card and taking my business to Costco.
Android
Nov 18, 2024
Would not let me login
Android
Nov 18, 2024
All credit card expirations default to the current month and year. I cannot make ANY PURCHASES.
Android
Nov 18, 2024
Had to wait in line for fuel forever and the app didn't work.
Android
Nov 19, 2024
Sam's and Walmart has been overtaken by illegal spark delivery drivers using Stolen Identities. It's a huge safety concern for us customers. They have no clue who they're sending to your home. Walmart and Sam's knows and won't do anything about the issue
Android
Nov 19, 2024
App is not working, loads blank pages while trying to track my shipped orders.
Android
Nov 19, 2024
Doesn't let me sign in.
Android
Nov 19, 2024
My app won't open anymore. I have tried updating, uninstalling and reinstalling. Nothing.
Android
Nov 19, 2024
The app's feedback never works, which tells me Sam's Club doesn't give a damn if the app is good or not! So, it gets one star at the only place feedback does function properly!
Sam's Club - Product Description
Sam’s Club 
Enjoy all your membership perks with the Sam’s Club app.

Save time and shop easier every day with the Sam’s Club app. Make the most of your membership with these best-loved exclusives, including free Pickup, Scan & Go, Pharmacy and Free Shipping for Plus members. Save even more with Instant Savings and track your Plus Cash Rewards. Use the tabs at the bottom to find Home, Scan & Go, Account and more.

Scan & Go™ Checkout
Now you can pay for gas with the Scan & Go™ feature to save time at the pump. In the club, shop contact free and skip the checkout line. Just shop, scan and pay, all in the app.

Pickup
Shop in the app, then schedule a free Pickup time that works best for you. We’ll have your order ready when you arrive.

Your Lists 
Start your cart and easily reorder your favorite products, directly in the app.

Pharmacy 
Transfer prescriptions, request refills and manage prescriptions for the whole family for maximum convenience.

Membership Card
Quickly find your membership card in your account and access other membership details.
 
Shipping
Shop and ship directly to your home or workplace – Plus members get free shipping. 

Download the app and get the most from the club today.
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