Quality degradation at Sandals & Beaches Resorts  
Users report higher volume of Quality Issues than usual
7
poor

Sandals & Beaches Resorts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-28 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
60 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
8 Reports
User Feedback
12%
iOS
8 Reports
88%
Android
60 Reports
Sandals & Beaches Resorts - Latest Quality Issues
Android
Feb 27, 2025
App was phenomenal, but after the recent update it's completely unusable and keeps crashing as soon as you open it. This has been happening for a few days now based on the reviews. I would have expected much faster resolution from a 5 star brand that relies heavily on this app for their on property experience.
Android
Feb 27, 2025
Updated, now it just crashes immediately after signing in. Reinstalled, restarted phone, doesn't work.
iOS
Feb 27, 2025
App No Longer Working
The app was working fine before a recent update. Now I can't seem to get past a basic registration screen.
Android
Feb 27, 2025
Good at first, we are literally at sandals as I write this, it worked the first couple of days we were here. Now it continually crashes, after so many reinstalls I've lost count, can't even open it.
Android
Feb 27, 2025
The app has stopped working on my Android phone "due to a bug". I have a trip coming up and really need it to work! I've un-installed multiple times.
Android
Feb 27, 2025
Use to work. Now it won't States it has a bug. Removed and reinstalled. Still not working.
Android
Feb 27, 2025
Just Installed App and cannot login. The app immediately crashes. 1 star is is too kind.
Android
Feb 27, 2025
App will not open some glitch. It worked just fine until about a week ago, now it will not open. I have un-installed and reinstalled. No fix. Please help
iOS
Feb 28, 2025
Shocking
Book looking forward to making our one dinner reservation 14 days before arrival. have tried every day at almost 2 hour intervals and it just doesn't work! hope the holiday starts better on arrival at the resort
Sandals & Beaches Resorts - Product Description
Access your Sandals Select Rewards account on the go with the new Sandals & Beaches app.  Features of the app include... 
- The ability to view current membership levels, number of nights to get to the next level, Sandals Select member ID & total point balance
- Stay up to date with the latest Sandals Select news, exclusive events and special offers made only available to members
- Track your points earned and redeemed on past and future stays
- View total amount of Sandals Select points pending on your account
- Vacation details will be right at your fingertips allowing guests to view vacation details such as booking number, resort name, travel dates for both future and past trips to Sandals and Beaches Resorts
- Check out your room category before even stepping foot in it.  The Sandals & Beaches app will display images of Sandals/Beaches Resorts and the room category booked for the upcoming trip
- Make all your friends jealous, the Sandals & Beaches app allows you to share your vacation information through social media channels
- Enhance your resort experience by being able to fill out your Butler preferences to help personalize your service when booking a butler-level suite
- After you travel we want to hear from you, guests will have the ability to provide valuable feedback by submitting a survey post travel
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