64
fair

Sandboxx | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
42%
Android
37 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
51 Reports
User Feedback
58%
iOS
51 Reports
42%
Android
37 Reports
Sandboxx - Latest Quality Issues
Android
Feb 21, 2025
I wish I can get my money back for this bc it's not a very trustworthy app. The soldiers do not get the mail the next day or even 2 days for that matter. I sent this off to my son on Sunday or Monday it said the letter should reach him the next day and he still hasn't gotten it yet!! 😒 I'm so disappointed that we are taken advantage of. You all know full well family is in distress and concerned about their loved ones and just want to hear from them vice versa and yall take full advantage of.
Android
Feb 21, 2025
Will save your draft only to delete everything you've written when you go back later.
Android
Feb 22, 2025
My letter is not there, 5 days later
iOS
Feb 23, 2025
Very expensive
This app is an absolute great idea but $60 to send 12 letters is kinda crazy.
iOS
Feb 24, 2025
Disappointed
He hasn't received any of the 3 letters I sent him.
iOS
Feb 24, 2025
A little late
Today is February 24-2025 We received 4 letters today from early December 2024 A little late (lol) Not quite what we paid for. We did receive letters from when he was in boot but since then my son had been home and now back at another base He did ask us if we received those other letters but have since forgotten about them It would have been nice to receive them before last Xmas. I seriously doubt anyone is going to make this right. So you'll have to decide for yourselves what to do.
iOS
Feb 24, 2025
Total Ripoff - Just Buy Stamps Instead
I wanted to use Sandboxx to stay in touch with my military family member, but this app is a complete ripoff. They charge ridiculous prices for something that should be simple and affordable. A book of stamps costs $24 and does more for a service member than this overpriced app ever could. Writing letters is already an emotional and important part of staying connected, and Sandboxx preys on families who just want to support their loved ones. Save your money and just mail letters the traditional way—it's cheaper, more personal, and means more to those serving. Also to add to this, your service member may not have access to phones or email while training. Don't waste your money.
iOS
Feb 25, 2025
Letters
Write letters in the time slot to have them delivered within 24 hrs. So far I've written on the 21st, 23th & today 25th. My recruit has received zero. It took my son in laws letter 3 days for her to receive. Not worth the expense! Would be much cheaper & faster to write & mail yourself.
Android
Feb 27, 2025
It's too expensive and it takes days, not a day or two but days for letters to be delivered. Don't be lazy. Write a letter put it in stamped envelope and mail it. It will get there faster and your loved one will appreciate seeing real handwriting. This is a joke! Whoever thought this one up should be ashamed of themselves. I am inundated with ads from this app 24/7 I finally silenced the notifications, but I still get ads wanting me to waste more money on this. It must be awful to be that greedy
Sandboxx - Product Description
Developed by veterans with decades of service, our mission is to support service members and their supporters throughout their military journey.

Sending letters to basic training and beyond has never been easier. With over 6 million letters sent to date, we have revolutionized the way you think of supporting your service member. A fully digital letter writing experience, overnight shipping, tracking and the option to add gift cards makes Sandboxx the ultimate supporter tool.

With a growing community of over 1 million Sandboxx users, we are continuing to build more products to help. Get access to base specific training updates from within the app as your recruit progresses through basic training. Refer friends and family to earn free Letters and ensure your service member can receive even more mail. 

Check out Sandboxx News to stay up to date with all that’s going on in the military space. Grab some additional stamps, newsletters or motivation to mail your recruit in the Sandboxx Shop.

With Sandboxx, we’ve got you covered for all your basic training needs.

SEND LETTERS TO BASIC TRAINING AND BEYOND
The easiest way to send letters to basic training or overseas. Send a letter, anytime, anywhere. We physically print your mail, include return stationery, provide tracking and overnight it to your recruit at any recruiting base. 

GET WEEKLY TRAINING UPDATES
Stay up to date on your recruit as they progress through basic training. Learn about what they are going through on a weekly basis, all accessible within the Sandboxx app.

LEARN MORE WITH SANDBOXX NEWS
Your essential source of news from within the military space, Sandboxx News brings you a wealth of information to stay up to date on the ever evolving world of military life. Covering news to lifestyle to military affairs, the Sandboxx Editorial team brings decades of real life experience and education straight to your phone.

GET EXCLUSIVE SANDBOXX PRODUCTS
Whether you want to purchase military apparel for yourself or set up a daily mail send for your recruit, the Sandboxx Shop stocks a wide variety of recruit and supporter centric products that are sure to delight your recruit’s entire support system.

OPSEC and PERSEC compliant
Automatically connect with your service member to easily send letters
Write your letter, add a photo and gift card and send within minutes
Track your letter from Sandboxx HQ to the base mailroom
Access to customer support fully staffed by veterans and military spouses
Earn badges and become your recruit’s ultimate supporter

No Federal or DoD Endorsement Implied.
Love the app? Rate us! Have a question or need help? Email us at happiness@sandboxx.us, we'd love to hear from you.
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