40
poor
Scotiabank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
194 Reports
194 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
128 Reports
128 Reports
User Feedback
40%
iOS
128 Reports
128 Reports
60%
Android
194 Reports
194 Reports
Scotiabank - Latest Quality Issues
Android
Dec 20, 2024
somewhat confusing but functional
Android
Dec 21, 2024
I never received my notifications to enter into my banking site. I have to keep resetting and even then it will only work randomly. It is a terrible app
Android
Dec 21, 2024
Awful. Haven't been able to sign in to pay a bill for 2 days!!! FIX THIS
Android
Dec 21, 2024
So far having no luck with the new app. I went on the previous app nearly every single day, so know what my info is yet this app continuously tells me they cannot complete my request when logging in. Certainly makes it more difficult. Edit 12/20/2024 : Somehow, this app has gotten significantly worse. Your accounts will always be unavailable for "maintenence", and nothing ever seems to be fixed. They still rarely work even when "maintence" isn't ongoing. Love this bank, hate their app.
Android
Dec 21, 2024
I love when my new phone can't access my bank account because of stupid companies!!!!
Android
Dec 21, 2024
You sent my new visa card by mail knowing full well there is a postal strike so I've been unable to use it for Christmas. The card I had to get because you refuse to give me information...that you have...to cancel a fraudulent charge on my card! Very poor customer service.
Android
Dec 21, 2024
Customer service that is too fast and not attentive enough to the needs of customers during certain procedures.
Android
Dec 22, 2024
Biometrics log in? What happened with this?
Android
Dec 22, 2024
the app is okay but Scotiabank charges crazy service charges for essentially sub-par service... typical canadian financial institution.
Scotiabank - Product Description
Complete your everyday transactions with more ease, accessibility, and security — for banking that’s as flexible as it is fast. Key features include: Budgeting, insights, and advice Create a budget and reach your financial goals faster with personalized insights and advice from Scotia Smart Money by Advice+. Rewards your way View your Scene+ points balance and redeem your rewards right in the app. Mobile cheque deposit Take a photo of a cheque and deposit money quickly and easily into your account. TransUnion credit score and report Check your credit score with TransUnion as often as you want, at no additional cost and zero impact to your score. Barrier-free banking With features such as dynamic font sizing and VoiceOver compatibility, the app was designed with accessibility top of mind. Advisor access Book an appointment to meet with a Scotiabank advisor on the phone or in-person. Next-level security Data encryption keeps financial information safer, 2-step verification confirms your identity, and notifications help you stay on top of what’s happening in your accounts. Switch between Scotiabank apps Sign in once and navigate easily between the Scotia mobile banking app and the Scotia iTRADE app. Personalized support Find quick answers with the Scotiabank chatbot, and connect with a live chat advisor. Important disclosures By pressing the button above or by downloading the mobile app published by Scotiabank, you consent to the installation of this app and to future updates and upgrades. You can withdraw your consent at any time by deleting this app, or get instructions on how to remove or disable the Scotiabank mobile app by contacting us at the address below. The Scotiabank mobile app lets you manage, move, and monitor your money using your mobile phone. When you use Scotiabank’s mobile deposit feature, we will access your device camera to take a picture of your cheque; record the cheque number, account number, institution transit number, and amount; record your device model, as well as its iOS version and manufacturer. When you download or update this app, or when you apply for, enrol in, or use a service through mobile banking, we may collect information about your computer or device, operating system, internet connection or telephone account, settings, IP address and device locational data, and transaction data, as well as personal information. We may collect, use, disclose, and retain this information as set out in the Scotiabank Privacy Agreement (scotiabank.com/ca/en/about/contact-us/privacy/privacy-agreement.html) and to determine which settings are appropriate for your computer system, to provide or enhance digital functionality and banking options, and for security purposes, internal analysis, and reporting. Please note that this app gives you access to Scotiabank accounts held in Canada. For information about our services in other countries, visit scotiabank.com. Have questions about the app? Visit scotiabank.com/app or give us a call at 1-877-277-9303 (Canada/USA) so we can help. The Bank of Nova Scotia 44 King St. West Toronto, ON M5H 1H1
All intellectual property rights, including trademarks and word marks, are the property of respective owners