fair

Screwfix | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-6 Points Past 30 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

75%

Android
119 Reports

iOS unitQ Score

iOS User Feedback

25%

iOS
40 Reports

User Feedback

25%

iOS
40 Reports

75%

Android
119 Reports

Screwfix - Latest Quality Issues

iOS

Mar 26, 2025

Terrible

App constantly kicking you out every 3 typed letters. Absolutely pointless

Android

Mar 26, 2025

ox spirit level set on here £189 go to eBay exact level set £80 cheeper???

iOS

Mar 27, 2025

App keeps crashing

App crashes during usage on both iPhone 13 pro and ipad pro.

Android

Mar 27, 2025

Poor experience on the payment subsystem side. Unable to delete old bank cards. Confusion over Gpay where it said that I needed to update my phone number yet it already had my mobile number.

iOS

Mar 29, 2025

Not working.

I have used this app on several occasions in the past but it has stopped working now.

Android

Mar 29, 2025

great app, till you need to share screenshots with colleagues, app restrictions stop screenshot. luckily there are others that do work, Screwfix loss.

iOS

Mar 30, 2025

App issue

Would be great app but everytime I go to search something I get a message saying ‘something went wrong' and sends me back to the home page.

Android

Mar 31, 2025

latest update won't work on my phone, android 9. please fix.

iOS

Apr 1, 2025

Painful

*Nearly as painful is the amount of notifications informing me of a developer response, which is just a copy and paste from previous. I'm finding the app painful to use. I keep getting “something went wrong” and I have to start all over again. I've deleted and reinstalled and have the same problem.

Screwfix - Product Description

The No.1 way to shop with Screwfix! 


With the NEW & IMPROVED Screwfix App you can explore and shop our entire range, manage your orders, and interact with our stores in a completely new way.

• Search & browse the latest deals – A new experience to enable you to find the product you need as quickly as possible from our entire range and access the latest Screwfix deals and offers. 

 

• Check stock at any store near you - Visibility of stock throughout your journey, so you’ll always know products you can order and what’s available at your local store.


• Check-in at store for Quick Collection– When you arrive at store to collect an order, you can use the app to let us know and we’ll start getting your order ready.


• Build your basket & pay in-store - If you don’t want to order for delivery or click & collect, you can build a basket in the app, generate a QR code and complete your purchase in-store.

 

•    Account Access – Instant access to your Screwfix card to ensure you can always access the right account quickly when in store, plus access your account details and order history on the go

 

Let us know what you think! The NEW Screwfix app has been built by our customers, for our customers. We’ve created the app based on customer feedback and that’s the way we want it to stay. If you have any feedback on our app or if you can think of anything that would make it even better, please let us know by emailing appdev@screwfix.com

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