poor

Screwfix | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

8 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

91%

Android
61 Reports

iOS unitQ Score

iOS User Feedback

iOS
6 Reports

User Feedback

iOS
6 Reports

91%

Android
61 Reports

Screwfix - Latest Quality Issues

Android

Nov 14, 2024

Tried 10 times does not work!! Wasted my time

Android

Nov 14, 2024

Worked fine until the latest release... Now hangs on login page and end up in a never ending loop of redirects. Shame, as I found it useful.

Android

Nov 16, 2024

Went off the app for 30 seconds, had to log in again and all searching and what I was looking at gone! Deleting app after 2 minutes website is better

Android

Nov 17, 2024

Forced to enable notifications in order to access 'deals'. Really slow and unresponsive. Significantly worse than using the website.

Android

Nov 17, 2024

Logged into the app, set my preferences to allow all the notifications etc. goes to check the black Friday deals and...... "No deals available". App uninstalled.

Android

Nov 18, 2024

Terrible app! I was scammed into getting 10% off my purchase last week. The discount code didn't work so I complained to customer services after paying full price for my order. They couldn't care less and didn't offer any help. I'll just be using my local honest merchant from now on. Deleted the app now

Android

Nov 18, 2024

Unable to sign in. Just keeps going round in a loop.

Android

Nov 18, 2024

Waste of time! Only installed the app to get a discount for a new shower, spent hours fighting with it, trying to redeem the promotion code, and it would constantly come up with an error I gave up and just said "screw it"! Might get it of somewhere else!

Android

Nov 19, 2024

Not working. 'something went wrong' after every click

Screwfix - Product Description

The No.1 way to shop with Screwfix! 


With the NEW & IMPROVED Screwfix App you can explore and shop our entire range, manage your orders, and interact with our stores in a completely new way.

• Search & browse the latest deals – A new experience to enable you to find the product you need as quickly as possible from our entire range and access the latest Screwfix deals and offers. 

 

• Check stock at any store near you - Visibility of stock throughout your journey, so you’ll always know products you can order and what’s available at your local store.


• Check-in at store for Quick Collection– When you arrive at store to collect an order, you can use the app to let us know and we’ll start getting your order ready.


• Build your basket & pay in-store - If you don’t want to order for delivery or click & collect, you can build a basket in the app, generate a QR code and complete your purchase in-store.

 

•    Account Access – Instant access to your Screwfix card to ensure you can always access the right account quickly when in store, plus access your account details and order history on the go

 

Let us know what you think! The NEW Screwfix app has been built by our customers, for our customers. We’ve created the app based on customer feedback and that’s the way we want it to stay. If you have any feedback on our app or if you can think of anything that would make it even better, please let us know by emailing appdev@screwfix.com

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