72
good
SeatGeek - Buy Event Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
24%
Android
48 Reports
48 Reports
iOS unitQ Score
iOS User Feedback
76%
iOS
155 Reports
155 Reports
User Feedback
76%
iOS
155 Reports
155 Reports
24%
Android
48 Reports
48 Reports
SeatGeek - Buy Event Tickets - Latest Quality Issues
Android
Jan 22, 2025
Do not purchase tickets from Seat Geek You will have better results with winning the lottery Nonresponsive, rude , unprofessional employees Please Beware!!!
Android
Jan 22, 2025
first time using seatgeek. I purchased them on my computer. The instructions said tickets would be sent to my email closer to the event. 2 weeks before I began, check all email folders. A friend told me that it's normal for her not to get tickets till the morning or afternoon before the event.I wasn't informed that there was a problem with the transfer. I did find the app & download it to request a transfer did not get em. The tickets i bought at the venue were $100 cheaper for better seats.
iOS
Jan 22, 2025
Robbery
You're charging $1,400+ for a seat at the amphitheater in Syracuse in a section that's almost in the back, you're so far out of your minds. Compared to all of these other apps prices, i have no clue how you guys are rated so high.
iOS
Jan 24, 2025
Horrible Customer Service
I recently had a disappointing experience with Seat Geek that left me feeling frustrated and cheated. Although they claim to protect customers, my experience felt like nothing more than smoke and mirrors. I intended to purchase tickets for a 6:30 PM show, but after selecting three seats, the site switched my order to the 3:30 PM performance without me noticing. When I arrived at the performing arts center, I was shocked to find my tickets were for the earlier show. Unfortunately, the Arts Center staff couldn't assist me since Seat Geek is not authorized to sell their tickets. This left me in a tough spot, especially with my 5-year-old and 3-year-old eagerly anticipating the event. To salvage the situation, I had to purchase additional seats at the door, which set me back over $400. After a lengthy wait of more than four hours for support, Seat Geek ultimately informed me that they would not be able to help. This experience has left a sour taste, and I have no intention of using Seat Geek again. It's disheartening to see such a lack of accountability and support for customers. Save yourself the trouble and look elsewhere for your ticketing needs.
iOS
Jan 25, 2025
Scam
I bought tickets for 5k and requested a refund and only got a single promo code to be only used once, and then got told that I can try and resell tickets to get my money back, but they don't give you your ticket til 24 hours before the show starts, giving you a small time to sell them
Android
Jan 26, 2025
I have been waiting for my refund for weeks now, and nothing I don't recommend this app, and customer service is horrible
Android
Jan 26, 2025
They just sent me on an endless recursive security code circle when changing my accounts phone number. Fix that. You app is currently unusable.
Android
Jan 27, 2025
Repeatedly asked for account verification during order. Order did not go through, now I have to worry about making sure the refund is processed. Tried to reorder, more demands for verification. Went to TickPick, ordered smoothly at a lower fee. Uninstalled.
iOS
Jan 27, 2025
Won’t log in
This app won't log in. They better fix it before Saturday
SeatGeek - Buy Event Tickets - Product Description
SeatGeek is the smartest way for fans to buy, sell and transfer tickets you can trust, no matter what you’re a fan of. Whether you’re searching for sporting events or sold out concerts, summer festivals or Broadway shows, we provide the tips and tools, like Deal Score and a Buyer Guarantee, to make your live event as memorable as possible. Find the right seats, at the right time, for the right price. After all, we’re fans, too. Features: Fan first Track your favorite teams and artists to be the first to know everything you need to know Sell or transfer tickets in just a couple taps Get a ticket and get in with a couple of taps. Simple. Value We do our best to match or beat what the other guys are offering for the same tickets We keep our fees low so you can get tickets to the things you love without breaking the bank Tell your friends about SeatGeek and when they buy their first tickets, you’ll both get credit toward future events. Innovative Deal Score rates every available seat based on price, section, visibility and more Rally provides all of the information you need to get there, get settled and get hyped, all from the same screen as your ticket From buying and selling to tracking and transferring, get it done on any device Trustworthy If something goes wrong, like your event gets canceled, we’ll give you your money back, or better See exactly what your View From Seat will be before you sit Search tickets with the fees already included, so you won’t be surprised when it comes time to pay for them CONNECT: Website – seatgeek.com Facebook – facebook.com/SeatGeek Twitter – twitter.com/SeatGeek Contact Us – seatgeek.com/contact
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