86
good
SECU | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
55 Reports
55 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
30 Reports
30 Reports
User Feedback
35%
iOS
30 Reports
30 Reports
65%
Android
55 Reports
55 Reports
SECU - Latest Quality Issues
iOS
Feb 5, 2025
Review
I love the app and State Employees Credit Union is ok. However, I'm not satisfied with the fact that when you misplace your Debit card, SECU doesn't distribute temporary cards. We shouldn't have to wait for seven days or pay for a replacement card.
iOS
Feb 9, 2025
New update
Every since the update my account is logged out everyday now , & I always have to sign in over & over its annoying
Android
Feb 10, 2025
I can't get the mobile app icon back on my phone. I have to go through the main app to access my accounts. PLEASE FIX OR ADVISE.
iOS
Feb 12, 2025
To Long
Once I pay a bill, why does it take so long to come show in my account. Sometimes 4 to 5 days. I will immediately get a notification from the company that it's been approved but it takes days to be subtracted from my account?
iOS
Feb 18, 2025
Poor craftsmanship
Constantly having to re create account
Android
Feb 19, 2025
App just stopped accepting my biometrics, I Uninstaller and tried to reinstall and now I don't have enough space
Android
Feb 23, 2025
No security phone
Android
Mar 1, 2025
Can't deposit checks. As soon as the backside photo is taken, the app goes back to the login screen.
Android
Mar 1, 2025
Been trying to log on for 3 days now, all I'm getting is the buffering signal and then it says unable to connect try again later
SECU - Product Description
Register SECU’s Mobile App in 4 Steps Enter your existing Member Access User ID and password Answer your security question or enter One-Time Passcode Set your new device passcode for additional security Set up Touch ID or Face ID Manage Accounts View account balances View transaction details Manage Cards Lock your debit card(s) to prevent unauthorized transactions BillPay Schedule or modify one-time payments View history & scheduled payments Add, edit, and delete a BillPay payee Set up and modify recurring BillPay payments Money Transfer Transfer funds between your SECU accounts Make payments to SECU loans or credit cards Mobile Check Deposit Deposit checks quickly and easily with your mobile device Loan Advances Request an advance from any of your eligible loans or credit cards Secure Messaging View, send, and receive Secure Messages Locate Us Find Branch & CashPoints ATM locations near you Security Secure your app with a unique device passcode Secure your app with Touch ID or Face ID Contact Us Visit www.ncsecu.org for information on the mobile app and upcoming releases Send feedback and suggestions to appfeedback@ncsecu.org
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