60
fair
Sendwave - Send Money | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
194 Reports
194 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
59 Reports
59 Reports
User Feedback
23%
iOS
59 Reports
59 Reports
77%
Android
194 Reports
194 Reports
Sendwave - Send Money - Latest Quality Issues
iOS
Dec 19, 2024
Horrible experience with this app
I made a transfer to Brazil and it's been 3 days my funds haven't arrived in my account, I contacted support they asked to send an identification document, send it and even so no one solved anything the app promises to deliver the money in 3 hours mine has been 3 days and nothing, they don't even send my money or refund me, The support is horrible They take a long time to answer
Android
Dec 20, 2024
One star because so far I couldn't even open the app, it always appears failure it says that this email is already in another access
Android
Dec 20, 2024
Really disappointed 😥. For the first time I make a money transfer with Sendwave the money still hasn't arrived at its destination despite several phone calls with Senwave the problem is still not solved to this day. To be avoided
iOS
Dec 20, 2024
Dont trust
Please guys dnt use this app.they keep asking for my id for 3 days when i keep providing them every time they ask and i even got email that my identification is successfull and then they keep asking for my recipient id and i even provided them that many times and at the end after whole week i have to cancel transactions today so now lets see how refund goes..
Android
Dec 20, 2024
Very bad application, I do not recommend it, I made a shipment and it has not arrived, I consult with customer service, apart from they take a long time to respond they say that they are solving it and close the chat and one is practically left with the word in the mouth, VERY BAD SERVICE
Android
Dec 22, 2024
HORRIBLE, they promise a lot and can't solve anything and the support is TERRIBLE it seems like you're talking to yourself
Android
Dec 22, 2024
1 week or more than my transfer was invoiced. Impossible to reach them and money not delivered...
Android
Dec 22, 2024
I can't send money, as soon as I start the transaction it is directly cancelled.
Android
Dec 22, 2024
You have a problem, you can't find assistance
Sendwave - Send Money - Product Description
Rapid, affordable international money transfers. We send from the US, UK, Canada, France, Italy, Spain and Ireland to Kenya, Uganda, Tanzania, Ghana, Nigeria, Senegal, Liberia, Cameroon, Ivory Coast, Sri Lanka, Haiti, The Philippines, Bangladesh and Lebanon. Rapid, affordable transfers can be sent from debit cards (including Postepay in Italy) to mobile wallets, bank accounts and in Nigeria for cash pickup. Sending a transfer is as easy and affordable as sending a text and we use industry standard 256-bit encryption to ensure security. Realtime updates ensure you know the status of your transfers and our support team is available 24/7 for personalized assistance. Join the 400,000 active users and counting who trust Sendwave and start sending money with love today. Contact Us Email: help@sendwave.com Address: 51 Eastcheap, London, EC3M 1DT, UK
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