63
fair
Sendwave - Send Money | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
218 Reports
218 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
66 Reports
66 Reports
User Feedback
23%
iOS
66 Reports
66 Reports
77%
Android
218 Reports
218 Reports
Sendwave - Send Money - Latest Quality Issues
Android
Nov 16, 2024
Card error with no description or details
Android
Nov 17, 2024
A bad device to send money, I've been trying to send money for some time and it's only canceled, I contact the customer service and they say the same thing and nothing solved.
iOS
Nov 17, 2024
Money not delivered 27 hours later
I've had a transaction “processing” for over 27 hours. I have contacted representatives but each time I'm told stories. I have given up and frankly just want the transaction cancelled. I've been told the issue is on the company's end. Transaction is reflected as pending with my bank but processing with Sendwave for over 27 hours on the app. The excuses given were not good. There's no way since 2am yesterday there has been a back log of people exchanging money between these two countries. I am unable to cancel or send money to the person. It seems difficult to cancel this current transaction through your representatives.
iOS
Nov 17, 2024
Charges or Interest
The charges fee on every transaction you take is very high compared to others
Android
Nov 17, 2024
low rate and wants too much information
Android
Nov 17, 2024
They keep asking me for a code which I don't have. Now it's impossible to take or send money. Please help. 🙏
iOS
Nov 18, 2024
swindle
I sent money to Kenya and it never reached the recipient. I continue to make complaints and none of them are answered. I lost all the money I sent.
Android
Nov 18, 2024
Couldn't enter offer code. Just waiting to see if transfer went through and will update.
Android
Nov 19, 2024
fee, which was not the case
Sendwave - Send Money - Product Description
Rapid, affordable international money transfers. We send from the US, UK, Canada, France, Italy, Spain and Ireland to Kenya, Uganda, Tanzania, Ghana, Nigeria, Senegal, Liberia, Cameroon, Ivory Coast, Sri Lanka, Haiti, The Philippines, Bangladesh and Lebanon. Rapid, affordable transfers can be sent from debit cards (including Postepay in Italy) to mobile wallets, bank accounts and in Nigeria for cash pickup. Sending a transfer is as easy and affordable as sending a text and we use industry standard 256-bit encryption to ensure security. Realtime updates ensure you know the status of your transfers and our support team is available 24/7 for personalized assistance. Join the 400,000 active users and counting who trust Sendwave and start sending money with love today. Contact Us Email: help@sendwave.com Address: 51 Eastcheap, London, EC3M 1DT, UK
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