60
fair
Serve | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
43 Reports
43 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
10 Reports
10 Reports
User Feedback
19%
iOS
10 Reports
10 Reports
81%
Android
43 Reports
43 Reports
Serve - Latest Quality Issues
Android
Mar 16, 2025
don't waste your money. loaded 58.00 and got stuck with a card that was basically not usable
Android
Mar 22, 2025
HORRIBLE!!!!!!!!!!!!!!!!!!!!!! I need to send money to someone as the APP SAYS I CAN AT ANY WALMART. BUT.... BOTH ONLINE AND IN THE APP IT WILL NOT ALLOW ME. IT GIVES A CUTESY LITTLE 'oops, that's awkward. We don't like bad news. But that can't be done right now.". IM NOT AMUSED!! I WILL NEVER USE THIS AGAIN!! I CALLED CUSTOMER SERVICE. THE Genius TOLD ME .."The service isn't working right now I guess. Try again tomorrow." IT SAYS ON THE PACKAGE AND IM APP I CAN USE IT IMMEDIATELY. YOU LIE!!!!
Android
Mar 24, 2025
The worst app ever constantly declining purchases getting locked, I dont recommend buying this card PEOPLE IF YOU SEE THIS DONT BUY IT all the customer service people are stupid aswell🤦 Cant do anything right if you buy this you wasted all your money
iOS
Mar 26, 2025
Horrible card!!!! DO NOT GET
I received this card from JH & it was the worse decision of my life!!! Getting your money off your card is almost impossible. I HATE I USED JH FOR MY REFUND THIS YEAR AND WILL NEVER MAKE THIS MISTAKE EVER AGAIN….. SERVE is the absolute WORST card ever!!!
Android
Mar 27, 2025
absolutely horrible app and company they won't activate my card, so I don't get my money? then they won't activate new cards. I've tried getting emails to get my verifications but they don't come in. I would want my money
iOS
Mar 28, 2025
Caution!!!
So difficult to get your money and the fees are outrageous. You get charged taking money out of the account and putting money into the account. Do not get a gift card from them either as soon it's active you have a certain amount of time to use it before they charge you a inactivity fee Ended up closing account with funds still in it.
iOS
Mar 28, 2025
Card shipped
Card shipped I guess? There should be an easy way to check status of card whereabouts! I would have added a star or two
Android
Mar 30, 2025
purchased card for$ 200. am unable to use it. and seems to be empty ?????????
Android
Apr 1, 2025
I wouldn't use this service they hold your money from you for days at a time when your trying to pay bills.
Serve - Product Description
WHAT IS SERVE? Serve is a financial Account with no credit check, no minimum balance, and no hidden fees. With a suite of options to choose from, Serve allows you to handle your money with ease. Our Accounts give you tools to help you budget, flexibility to spend online or in stores, and many conveniences including easy access. Visit us at serve.com for more information HOW THE SERVE MOBILE APP WORKS: • Easily manage your Serve Account on the go, wherever you are! • Log into easily access your Available Balance and view the details of all your active and completed transactions MONEY IN: • View your Direct Deposit information • Easily add money directly on your mobile device using Mobile Check Capture • Request money from other Serve Cardholders MONEY OUT: • Send money to other Serve Cardholders • Use your Serve card to make purchases online or in-store BRANDS YOU CAN TRUST • Our partners American Express® and Visa® bring the reliability you need and the value you deserve • We work hard to keep your information and money safe and secure • Our 24/7 Customer Service representatives are there for you, day or night
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