4
poor
Shell US & Canada | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 7 Days
Category: Navigation
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
67 Reports
67 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
45 Reports
45 Reports
User Feedback
40%
iOS
45 Reports
45 Reports
60%
Android
67 Reports
67 Reports
Shell US & Canada - Latest Quality Issues
iOS
Nov 17, 2024
Doesn’t work
Couldn't sign up. Just got an error.
iOS
Nov 18, 2024
Unable to login
I wanted to change the email associated with the account but there was no option. So, I tried to delete the account but it did not worked. Since then, I'm unable to login, also unable to create another account as my mobile number as already with different email which I'm not able to login and delete.
iOS
Nov 18, 2024
Error error errorrr
Your unexpected errors on the app getting too much!
Android
Nov 18, 2024
Tried and tried to set it up. No good! Can't get on line as it won't let me change or retrieve password. TRASH
Android
Nov 18, 2024
Don't bother with this app. It won't go past the sign in screen...I press next and nothing happens....stay away
Android
Nov 19, 2024
Every time login said my password incorrect. Changed it and still can't login . Try Changed it in home password was changed successfully. Use the phone login said my email register at other countries..... Do it again and again . Tried many times in 2023 and 24 ... what's that Fxxk apps . I want be Ur customer and U dont want me . OK fine and Bye Fxxk apps after they renew
Android
Nov 19, 2024
Unable to login or reset my password. Since there's no website to login either I'm just locked out
Android
Nov 19, 2024
I like that I can pay on my app before pumping my gas. Several times this has come in handy because I didn't have my physical card or my physical card's chip wasn't working. However I can not understand why fuel rewards are not integrated into the app!! If I use the app to pay at the pump, I can't use my fuel rewards and the fuel rewards are a Shell perk so one would think they would automatically apply on the SHELL app.
Android
Nov 19, 2024
Stopped working, wouldn't retrieve my rewards amount. Tried uninstall and reinstall, still no luck. Don't use Shell all that much anyway, so uninstalled permanently.
Shell US & Canada - Product Description
The Shell app is designed to help you make the most of your stop! SHELL PAY & SAVE This mobile payment application provides a secure and convenient way to pay for fuel at the comfort of your car, as well as purchasing any items inside the store at participating Shell stations in the United States. • You can link your Shell branded credit cards, checking account (via Shell S Pay), PayPal, Apple Pay, Google Pay, Samsung Pay, or directly add your credit/debit card: Visa, Mastercard, American Express or Discover. • To pay for fuel outdoors, simply unlock the pump using the app. Or to pay inside the c-store, present the app QR code to the cashier. Either way, you are back on the road in no time. Everything you need is in the app, including loyalty program integration, receipts, offers, and station locator. FUEL REWARDS® PROGRAM Shell Pay & Save eliminates the need to carry multiple cards, reduces the number of prompts you have to answer, and is integrated with the Fuel Rewards® program so you can save automatically on every fill up, every day! • New to the Shell app? You can earn a one-time 25¢/gal savings by downloading the app and completing your first Shell Pay & Save fuels purchase. • All Shell app users earn additional savings for continued use of Shell Pay & Save. • NEW: Fuel Rewards Choice is in the Shell app. You can now customize your savings by choosing to redeem only everyday savings or to use your full rewards balance. • COMING SOON: New loyalty status being added, see potential new rewards to gain with Platinum status! Participation in the Fuel Rewards program through the Shell app requires you to link a new or existing Fuel Rewards account in the app. See Terms & Conditions for complete details. STATION LOCATOR Find your nearest Shell station and a list of services quickly and easily, including which stations accept Shell Pay & Save mobile payment
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