78
good
Shell | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Maps & Navigation
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
559 Reports
559 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
73 Reports
73 Reports
User Feedback
12%
iOS
73 Reports
73 Reports
88%
Android
559 Reports
559 Reports
Shell - Latest Quality Issues
Android
Feb 28, 2025
On the account with Smartpay in it for a week "Oops! Our server is currently not responding, please try again later.". Removing and reinstalling does not work. I am also regularly logged out spontaneously, while the app is in use.
Android
Mar 1, 2025
Does not display rewards catalog
Android
Mar 1, 2025
Something's not working again. This time the rewards catalog. Eternal Beta?
Android
Mar 1, 2025
Why do I have to register every other time? That's a real joy at the checkout. To be honest, I might as well just drive to the competition where I can get cheaper gas and much cheaper coffee without the app. Other apps do it much better
Android
Mar 1, 2025
Unfortunately, I don't get the 2 cent discount, but only 1 cent per liter. This is probably because my ADAC card is always active when I register. A Shell Clubsmart card number is not accepted. Not a good app.
Android
Mar 1, 2025
The app works for a while, then suddenly it asks for your password and if you don't know it you can't use it. This is the third time this has happened to me. If you've forgotten it and want to use it, you won't be able to.
Android
Mar 1, 2025
I bought a car wash pass today for over 100zł. I was missing one "stamp" application and schell regulations did not accept my stamp. It ends today
Android
Mar 1, 2025
Constantly logged out. Logging in often fails and you get the message "our server is not responding". Unusable like this
Android
Mar 1, 2025
Doesn't work at all. Try to connect the Shell app with the airmail card. So far no success due to all kinds of error messages. Too bad!
Shell - Product Description
Sign up and get a £1 fuel reward when you join Shell GO+ With Shell GO+ we count your visits – this is each time you spend £10+ on fuel or £2+ in the shop. Every 10th visit, you’ll get money off fuel. As well as savings and rewards on drinks and food. Join on the Shell app, then scan your Shell GO+ digital card whenever you make a purchase. For you: ● 10% savings across hot drinks (including Costa Express). ● 10% saving across the deli by Shell food range. ● Free surprises and treats when you least expect them! ● Opt-in to the CO2 Offset programme and have your carbon emissions on your fuel purchases offset for you by Shell. For your vehicle: ● 10% saving on car washes ● 10% savings on all Shell Helix Motor Oils ● Money off fuel every 10th visit ● £3 off with every 300 litres of Shell V-Power you fill up with And, if you’re a Shell Energy member joining Shell GO+, you’ll receive 3% off up to 60 litres of fuel each month. Payments make easy – Pay at Pump on your mobile Now you can pay for your fuel without leaving your vehicle. It's a quick and secure way to pay that’s available at most Shell stations. How it works: ● Enter and confirm the pump number on the app ● Choose how you will pay and select if you have any fuel rewards ● Wait for the 'Start Fuelling' message ● Fill up with fuel and then GO – it’s as easy as that with the Pay at Pump feature You’ll be able to see any payments you’ve made from the Shell app, so it’s easy to keep track of your outGOings. Find a station that has what you need Our Shell app Station Locator lets you find petrol stations where you need them, with the products and services you want. Whether it’s a specific product (like Shell v-Power Diesel, Shell Hydrogen, Shell v-Power unleaded), or a service (car wash, ATM, disability assistance, electric vehicle charging, Waitrose shop, Pay at pump), you can narrow down to the stations that suit you and see when they’re open. Carbon offset programme You have the opportunity to offset your carbon by protecting and replanting forests. Simply join the Shell GO+ rewards programme, opt in to the carbon offset programme the via the Shell app and scan the Shell GO+ app when you purchase fuel. The carbon emissions from the fuel purchases will then be offset for you by Shell. From 24th April 2023 we'll be asking for a small contribution of only 1.5 pence per litre extra during each fill up. Just remember to scan your Shell GO+ card when you purchase your fuel. We will calculate the lifecycle CO2 emission rates from your fuel purchases and buy and retire appropriate amount of carbon credits that protect and restore nature. Need more informtion, visit our help section at https://support.shell.com/hc/en-gb
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