Quality degradation at Shipt: Same Day Delivery  
Users report higher volume of Quality Issues than usual
48
poor

Shipt: Same Day Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
34 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
20 Reports
User Feedback
37%
iOS
20 Reports
63%
Android
34 Reports
Shipt: Same Day Delivery - Latest Quality Issues
iOS
Dec 12, 2024
Lies and extra charges
Shipt lies And says stores don't accept EBT on top of That they charge extra for items isn't that essentially stealing from the government. Might be nice to pay your workers a livable wage stop pushing it on consumers through tips
iOS
Dec 13, 2024
Only if your desperate
Actually, shipt is better than doordash but around here, the drivers are greedy, lazy, and you can't find a driver if it's so much as raining outside.
iOS
Dec 15, 2024
Absolute trash delivery
Food gets incorrectly delivered and comes damaged most of the time. When trying to contact customer “support” they don't help and say that's their process. Trash company.
Android
Dec 16, 2024
But it again items not saving
Android
Dec 16, 2024
Very unstable app. Seems to be a bug in the payment method screen.
iOS
Dec 16, 2024
Poor service
Delivery times constantly being delayed or pushed back and when you call the customer service Line they have no idea what's going on. They don't even know how to help you other then saying they don't know what's going on.
Android
Dec 19, 2024
Your not gonna keep having drivers when you don't tip us! Shipt pays us almost nothing. $6 for 45 items and an hour plus shopping bue cause we have to hunt your items down and you guys don't tip us!
Android
Dec 20, 2024
Awful they even want you to spend 35 bucks to get an convince store to order. No thank you door dash only requires at stores like this a minimum of 12 bucks.also so many so Silly extra fees that doordash doesn't doo that It hard pressed to recommend this. Just get door dash.
Android
Dec 22, 2024
app is unreliable. customer service is subpar. prices & item availability inconsistent. instacart is better option
Shipt: Same Day Delivery - Product Description
Shipt brings the store to your door with same-day delivery on grocery products, household essentials, beauty supplies, and more.

Shop from neighborhood retailers and a professional shopper will handpick and deliver your order, exactly how you want it. And with delivery in as soon as an hour, Shipt saves you time – whether you’re planning a special lunch or dinner, or just need a fresh snack.

Browse millions of fresh grocery products, household essentials, alcohol items,* and more from stores you trust like CVS, Harris Teeter, H-E-B, Meijer, Petco, Target, and more.

Schedule same-day delivery, pay, and tip – all in the app.

Leave special grocery instructions so your shopper gets exactly what you need, like a perfectly ripe avocado.

Get access to member-exclusive savings and shop with rewards programs, including mPerks and Costco memberships to save even more.

Save time and place orders easily with go-to grocery lists and favorite items – members save an average of 8 hours a month using Shipt.

Enjoy free same-day delivery on orders over $35.

Have a question? Our 24/7 hour support team is ready to help.

The Shipt app makes shopping easy – it’s compatible with Apple Pay so you can pay with one touch, and can be used with any Apple device, like your iPhone or iPad.

Get same-day delivery on grocery items and more – download the app to try today!

*Alcohol availability varies by location. You must be 21+ with a valid ID to order or receive alcohol.
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