79
good
Very: Fashion & Home Shopping | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
321 Reports
321 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
281 Reports
281 Reports
User Feedback
47%
iOS
281 Reports
281 Reports
53%
Android
321 Reports
321 Reports
Very: Fashion & Home Shopping - Latest Quality Issues
iOS
Nov 16, 2024
Great company
Lots of choice, competitive prices, great payment options. Only gripe is delivery charges can be high
iOS
Nov 16, 2024
Very poor customer service
Very poor customer service. Parcel hasn't arrived, been lost by Yodel. I can't get through to customer service and no option to send an email, message or webchat! Lack of options usually means they don't want people to get In touch. Poor!
iOS
Nov 16, 2024
Good
I have shopped with Very for a long time . Quick delivery and understanding customer service . I just wish the would state the length of dresses also stop telling us how many people have the item in their baskets so we can see the photo easily .. Also make it easier to speak to someone without the repetition of a automated voice .. Other wise good and reasonable prices . But always out of stock of items which is frustrating .
iOS
Nov 16, 2024
Sharon
First order delivery suppose to be free over £30 . I was charged. No option to take delivery charge off. Pls can you advise
iOS
Nov 17, 2024
Bad app and policies
Ordered two things over £30 for free delivery. Next screen said you had to split it into two delivery's so postage still applied. Not really my problem. Chose click and collect. Had to do it separately for both items. App then crashed so had to do it again. Added promo code. This then removed the free click and collect. Nothing customer friendly.
iOS
Nov 17, 2024
Order missing
Hi I did a large order of Christmas presents through the app and got the page where it said thank you for your order and even gave me an order number but I didn't get an email and it didn't get added to my account so I've had to spend a long time finding all of the things again to re order hopefully this time it actually goes through.
iOS
Nov 17, 2024
Great service
I have been with Very for a few years now the app is easy to use but the only reason I haven't given it 5 stars is that for some reason it will not let me search for any items it freezes so have to log out and log back in other than that great service.
iOS
Nov 17, 2024
I’m not so impressed as everyone else
When I use the app on my iPad it only takes up about 30% of the screen. It freezes regularly and I have to start again Most frustrating!
iOS
Nov 17, 2024
App update
App judders since recent update
Very: Fashion & Home Shopping - Product Description
Shop all the things you love on the go with the Very App Download the Very App today and you can start shopping over 1900 amazing brands right away. The shopping app is super easy to use and gives you instant access to all the big names in men’s clothing, beauty, women’s clothing, homeware, kid’s clothing, tech, sportswear, fitness electricals, toys, and lots more. It's the perfect way to shop everything you need, from fashion to furniture, all in one convenient online department store. And as well as shopping all your favourite brands, the Very App gives you instant access to your Very Account, so you can manage your account whenever and wherever you like including viewing your credit limit and amount to spend at a glance and keeping track of your payment due date. And don’t forget Click & Collect which lets you have items including men’s clothing, women’s clothing, beauty and kids’ clothing delivered to a Collect + point near to where you live. Online shopping heaven Shop over 200,000 products from top brands like Apple, Samsung, River Island, North Face, Nike, Adidas, and so much more Shop women’s clothing, men’s clothing, kids’ clothing, homeware and garden, sportswear, gifts, beauty, and toys Shop the latest designer clothes and accessories releases from All Saints, Kenzo, Paul Smith, Ralph Lauren, and more Shop all the brands you love 24/7 including women’s clothing, men’s clothing, kids’ clothing, beauty, homeware and garden, tech, sports and leisure, gifts, and toys Read product ratings and customer reviews to help you decide which brands to buy Add shopping to a ‘saved’ list to view again or purchase later Be in total shopping control 24/7 Sign in with your existing Very Account and automatically sync baskets across devices Register for a new account in a few easy steps Chat with a Very Assistant about shopping or your account, and enjoy quick, easy access to help find info about your account and transactions Track the location of your orders and receive order status updates so you always know where your parcel is Order via the Very App for next day delivery with Click and Collect on women’s clothing, men’s clothing, kids’ clothing, beauty and selected electricals and tech Whenever you shop with Very you can either pay right away or spread the cost of your shopping with Very Pay Your one stop online shop The Online Fashion Store Women’s clothing, men’s clothing, kids’ clothing from the biggest brands Exciting outfit ideas River Island, Boohoo, Superdry & hundreds more Home and Garden Furniture Home inspiration and decorating ideas Large selection of furniture and homewares Swoon, Silentnight, Julian Bowen and more Sportswear and Fitness Equipment Huge range of sports clothing, fitness equipment and accessories Amazing deals on top brands like Nike, adidas, Under Armour and Converse Designer Fashion Brands Store Dedicated zone for shopping the latest designer fashion brands and accessories The latest trends from iconic designers like Kate Spade New York and Vivienne Westwood Happy shopping!
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