67
fair

Shopify - Your Ecommerce Store | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
329 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
74 Reports
User Feedback
18%
iOS
74 Reports
82%
Android
329 Reports
Shopify - Your Ecommerce Store - Latest Quality Issues
Android
Feb 26, 2025
Shopify install but something went wrong shown for no reason . not opening also
iOS
Feb 26, 2025
DEI
Your policy of stepping away from this policy of hiring is disgraceful and I will not support you at all. I have my own business and I shop online. Trump is not someone you want to follow and believe in his policies. He will destroy USA and is trying to do the same else where. If you choose his way you choose to lose.
Android
Feb 26, 2025
I had a terrible experience with the after-sales support on Shopify. Despite reaching out multiple times, my concerns and issues were completely ignored. The lack of attention to consumer requests is extremely frustrating. I faced unresolved problems that significantly impacted my business, and the support team showed no urgency or willingness to help. If you're considering Shopify, be prepared for unresponsive support and little to no resolution for your problems. I would not recommend it.
Android
Feb 26, 2025
The owner of an account has changed their number, we try to contact someone from Shopify customer service and the person tells us to remove the 2-step authentication to have access to this step you need to have the access codes but they haven't saved them and we go around in circles like that and the protagonists don't understand anything in short always waiting to be able to connect to their store....
Android
Feb 27, 2025
Horrible subscription plans and bad refund policy. I cancelled my plan but was still charded as if it was active. I never used the service and customer support wasn't even able to talk to me I just got stuck in endless support forms. I feel scammed and cannot recommend Shopify for that reason.
iOS
Feb 28, 2025
Abandoned checkout
Please let's be able to swipe on the abandoned checkout just like orders
Android
Feb 28, 2025
This app and the algepari in that app is scam, I paid but never delivered my package, I emailed them but never answered. I emailed many times . I lost my money.
Android
Feb 28, 2025
Made a few sales and they locked my card and account and won't give me my money.
Android
Mar 1, 2025
you pay a monthly fee to not be able to speak to a actual person on the phone. The chatbots are no help and they give you the run around in most situations.Payouts are not going to my bank account after linking it. There is no accountability and no urgency when it come to any issue you face.
Shopify - Your Ecommerce Store - Product Description
Start your ecommerce business and manage it from anywhere, with no coding or design skills needed.

Run your ecommerce business from your mobile device. Process orders, manage products, track sales, run marketing campaigns, and more.

MANAGE YOUR PRODUCTS IN‑APP
• Upload product photos
• Set product and pricing details
• Add products to collections
• Scan barcodes to adjust inventory

PROCESS YOUR ORDERS IN A FEW TAPS
• Fulfill, refund, or archive orders
• Buy and print shipping labels
• See your conversion details

RESPOND TO REAL-TIME INFORMATION
• See live sales and visitor traffic
• Get new order notifications
• Communicate with staff
 
SELL ON MORE SALES CHANNELS
• Reach customers online, in-store, and more
• Sell on Instagram, Facebook, and Messenger
• Sync inventory and orders across each channel
• Manage multiple store locations

RUN MARKETING CAMPAIGNS
• Set up Google Smart Shopping campaigns
• Create Facebook and Instagram ads on the go
• Track results and optimize the next campaign 

FOLLOW UP WITH CUSTOMERS
• View and manage your customer segments
• Add and edit customer details
• Contact your customers
• Add timeline comments to customer orders

POWER YOUR STORE WITH APPS AND THEMES
• Access your Shopify apps for easy use
• Browse our catalog of free themes
• Change your online store’s appearance

Whether you want to run a last-minute promotion,  launch a new product, or create a special discount, you can do it all on our ecommerce platform. You have the power to make edits to your ecommerce store theme, like adding announcement banners, posting blog posts, and more, all from your smartphone. 

Review from eCommerce News HQ
“Taking the top eCommerce platform and translating it into a mobile experience can be challenging, but it seems as if Shopify has nailed this attempt. The dynamic between the “normal” web-based version of Shopify, and the mobile app, is amazing, with little to no changes (Except the size being scaled down of course.)“
(Source: https://ecommercenewshq.com/the-complete-shopify-mobile-app-review/)

Review from David B via g2.com
“Shopify [..] allows me to do important things for my store from anywhere. That is because it gives me advantages in managing the store from a mobile device.”
(Source: https://www.g2.com/products/shopify/reviews/shopify-review-2822877)

ABOUT SHOPIFY
Shopify’s ecommerce app can keep your business moving quickly. In the fast-paced world of ecommerce, that speed can be the difference between a sale for you or for your competitor.  

Shopify has everything you need to start selling online, for any ecommerce business. Start your business today on the one platform with the ecommerce and point of sale features to start, run, and grow your business.
Want to improve your unitQ Score by 20% within 30 days?
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