69
fair
Shopify - Your Ecommerce Store | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
257 Reports
257 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
47 Reports
47 Reports
User Feedback
15%
iOS
47 Reports
47 Reports
85%
Android
257 Reports
257 Reports
Shopify - Your Ecommerce Store - Latest Quality Issues
Android
Dec 18, 2024
I've had a problem with my (Motorola Edge 40 Neo) phone frequently losing mobile service, requiring restarts several times a day. Motorola told me to remove all the apps and add them one-by-one to diagnose which app is causing the problem. Twice now the problem has started after re-installing the Shopify app. The app works fine on my iPad Pro but it was never quite right - on my old Motorola One Hyper - the widget would stop working frequently.
Android
Dec 19, 2024
Absolutely disgusting service. AI chat bot will not connect me with someone, and I am locked out of my store. I have emailed and have not been replied to its been MONTHS. I will be calling my credit card company and telling them its fruad.
Android
Dec 19, 2024
Scam site a little while ago a person created an online site so that we can buy his items well closes his site he received the money no refund
Android
Dec 19, 2024
Not easy to navigate. I am a software engineer and i don't know how to change region of delivery.. there isn't enough theme. A lot is wrong here. I might have to cancel my subscription.
Android
Dec 20, 2024
I noticed that many people have problems with undue billing after cancellation and there goes the tip. Register a virtual card and after paying, delete the card. Without a card there is no charge and cancellation will be automatic. Don't use physical cards! Generate virtual cards so they don't charge you anything later when you no longer want to use the service. Easy.
Android
Dec 20, 2024
Solid App, strong tools, very good foundation. However, their "products" page is a bit wonky in that you can't edit prices or descriptions without opening each individual item for sale
iOS
Dec 21, 2024
Deleted acc and still getting charged
I'm still getting charged after i deleted my accounts and canceled all my subscriptions. I'm getting charged $41 every month for NO REASON. I can't deactivate or stop any subscriptions anymore since i deleted my accounts. I have no way to stop being charged from my knowledge.
iOS
Dec 21, 2024
React Native is obviously a downgrade
The new app version using React Native just doesn't perform to the level of the iOS version. There's less functionality and high latency in data feeds. Sure, the code base might be easier to manage but it's to the detriment of experience. Your app was once a competitive edge. It now puts you at risk against contenders.
Android
Dec 22, 2024
Too strong
Shopify - Your Ecommerce Store - Product Description
Start your ecommerce business and manage it from anywhere, with no coding or design skills needed. Run your ecommerce business from your mobile device. Process orders, manage products, track sales, run marketing campaigns, and more. MANAGE YOUR PRODUCTS IN‑APP • Upload product photos • Set product and pricing details • Add products to collections • Scan barcodes to adjust inventory PROCESS YOUR ORDERS IN A FEW TAPS • Fulfill, refund, or archive orders • Buy and print shipping labels • See your conversion details RESPOND TO REAL-TIME INFORMATION • See live sales and visitor traffic • Get new order notifications • Communicate with staff SELL ON MORE SALES CHANNELS • Reach customers online, in-store, and more • Sell on Instagram, Facebook, and Messenger • Sync inventory and orders across each channel • Manage multiple store locations RUN MARKETING CAMPAIGNS • Set up Google Smart Shopping campaigns • Create Facebook and Instagram ads on the go • Track results and optimize the next campaign FOLLOW UP WITH CUSTOMERS • View and manage your customer segments • Add and edit customer details • Contact your customers • Add timeline comments to customer orders POWER YOUR STORE WITH APPS AND THEMES • Access your Shopify apps for easy use • Browse our catalog of free themes • Change your online store’s appearance Whether you want to run a last-minute promotion, launch a new product, or create a special discount, you can do it all on our ecommerce platform. You have the power to make edits to your ecommerce store theme, like adding announcement banners, posting blog posts, and more, all from your smartphone. Review from eCommerce News HQ “Taking the top eCommerce platform and translating it into a mobile experience can be challenging, but it seems as if Shopify has nailed this attempt. The dynamic between the “normal” web-based version of Shopify, and the mobile app, is amazing, with little to no changes (Except the size being scaled down of course.)“ (Source: https://ecommercenewshq.com/the-complete-shopify-mobile-app-review/) Review from David B via g2.com “Shopify [..] allows me to do important things for my store from anywhere. That is because it gives me advantages in managing the store from a mobile device.” (Source: https://www.g2.com/products/shopify/reviews/shopify-review-2822877) ABOUT SHOPIFY Shopify’s ecommerce app can keep your business moving quickly. In the fast-paced world of ecommerce, that speed can be the difference between a sale for you or for your competitor. Shopify has everything you need to start selling online, for any ecommerce business. Start your business today on the one platform with the ecommerce and point of sale features to start, run, and grow your business.
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