66
fair
SIXT rent, share, ride & plus | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
60 Reports
60 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
10 Reports
10 Reports
User Feedback
14%
iOS
10 Reports
10 Reports
86%
Android
60 Reports
60 Reports
SIXT rent, share, ride & plus - Latest Quality Issues
Android
Jan 20, 2025
The app runs well, but there is a lack of information related to the Roulette service and how it works. I was trying to pay but it won't let me close the payment even though the card details are correct. To avoid these problems it would be useful to add other payment methods as well, so you force people to use other services other than yours because even from the site it is not possible to use date pickers, the same for times that are not selectable on different browsers
Android
Jan 23, 2025
I'm living in Washington D.C, there is no option to put the state for us.👎👎
Android
Jan 24, 2025
Cars are constantly unreachable. Sometimes they unlock, sometimes not. Always great when it's 3 a.m. and -5 degrees outside.
iOS
Jan 25, 2025
App booking order cannot actually pick up the car
It was my first time using SIXT. I booked an Australian trip on the App. A week in advance, I received an email from the local Australian saying that I could not pick up the car because the store I booked on the App did not support it. If it does not support it, how can I place an order on the App? The response was slow through email communication. I found a Chinese person to communicate through Xiaohongshu. The final conclusion was that it was not possible and I had to either cancel or rebook. As for the hotel you could not refund and the affected itinerary, I'm sorry that was not my concern... I never admitted that it was SIXT's problem.
Android
Jan 25, 2025
Not needed.
Android
Jan 25, 2025
Car did not open
iOS
Jan 27, 2025
Central cost decision
It is well known that the 9 cents per minute for a car is only available at a certain time so that they can write "from 0.09€". But the fact that they reduce the price even further during strikes, even though it doesn't hurt them at all, is pretty harsh. While MILES advertises that it gives all customers a discount, Sixt Carsharing just adds another one on top and you pay a sum of money that you would have otherwise paid for 9 cents per minute. (Currently 35-39 cents). I think that's a shame because I usually like Sixt's model, but this pricing policy is really not good.
iOS
Jan 27, 2025
Disapointed
Very disaponited in your services. Unna Dortmundt, the counter lady has very unpolite. I had reservation made, and she just said to me, that there are no available cars. On a very rude tone.
Android
Jan 27, 2025
Highly unprofessional and under trained staff and management. The "manager" (her name wasn't provided) (none of the staff wears name badges) refused to explain the charges that were being assessed to my account. After the "manager" on the phone told her employee to allow me ample time to retrieve my belongings from the vehicle and order a ride, the employee took it upon herself to kick me off the property because I was asking too many questions that she was severely incapable of answering.
SIXT rent, share, ride & plus - Product Description
Drive or be driven. Right now or later. Car rentals in over 100 countries, flexible carsharing just around the corner, and ride hailing worldwide. DIGITAL CAR RENTAL Skip the counter! Open your car directly with our App and enjoy the ride. CARSHARING WITH NO LIMITS No limits for cars, duration and drop-off points - also at any SIXT station. WORLDWIDE RIDEHAILING Convenient ride hailing, taxi and limousine services wherever you need them. SIXT rent - Car rental: With the SIXT App you can book a rental car in just a few seconds! Get access to all our car rental offers, find information about the nearest stations and how to get to them, select and reserve your desired car, and stay signed into your SIXT account to manage all reservations even faster. • Are you planning a trip with friends and need to rent a car with a lot of cargo space and more than five seats? Do you need a luxury car for a special occasion? Find the perfect car with the SIXT App. Use our filters to select a vehicle that suits your needs. • Filter by car type (minivan, coupe, automatic…), equipment, number of seats, and driver age • Sort by price or popularity • Manage multiple profiles with just one login • Book with your SIXT Express and SIXT Corporate rates and preconditions • Find information about each of our more than 2,200 stations • Customize every reservation with the extras and protections that let you feel safe • Easily navigate to the station using the App or our detailed written directions • Details about every car category help you decide which one is right for you • View the details of your upcoming reservation or your current rental • See an overview of your reservation history • Manage and update your account data all in one place SIXT share - Car sharing: • Always the right vehicle thanks to our large SIXT fleet • Return at SIXT stations Germany-wide possible • Flexible rental from one minute up to 27 days • Best price guarantee thanks to our intelligent pricing SIXT ride - Ride, taxi, and chauffeur services: Choose SIXT ride to book a car with your very own driver. Hop in, sit back, relax, and enjoy the ride with one of our local, professional drivers. • Book your ride on demand or in advance in only a few minutes and track your driver live in the App to know when your driver will be at your location. • Pay easily and securely with your credit card for taxi on demand rides or any pre-scheduled ride – no need for cash • Choose between our range of car classes from Economy to First Class • Arriving by flight? Your driver will track your flight for delays and make sure to greet you in the arrivals hall upon your actual landing time with a welcome sign and help you with your luggage. • You can make use of our service to get to and from conferences and trade shows, as well as hourly bookings for shopping trips and city tours. Do you have feedback, questions, or problems? You can contact us directly through the App. Our customer service agents are always there to help. Phone: +1 888 SIXT CAR (749 8227) E-Mail: reservations-usa@sixt.com
All intellectual property rights, including trademarks and word marks, are the property of respective owners