62
fair
SJ - Trains in Sweden | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
56 Reports
56 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
15 Reports
15 Reports
User Feedback
21%
iOS
15 Reports
15 Reports
79%
Android
56 Reports
56 Reports
SJ - Trains in Sweden - Latest Quality Issues
iOS
Feb 22, 2025
Good app but the Prio system sucks
Good app, but very annoyed at how often the Prio system messes up and doesn't work as you think it should, should be thoroughly reviewed
Android
Feb 25, 2025
In half the cases, the seating chart doesn't match how you want to sit.
iOS
Feb 25, 2025
X
Impossible to understand how to open and understand! The chat help didn't help at all!
Android
Feb 25, 2025
The price level on Intercity trains in 1st class should reasonably be lower than on modern trains, since the standard is worse on Intercity, worn-out seats, worse ventilation, toilets, etc. Your pricing logic is incomprehensible.
Android
Feb 25, 2025
Couldn't buy a ticket, referred to the wrong promotion code even though I hadn't entered one. Several travelers had the same problem.
Android
Feb 28, 2025
You get kicked out or you get a message that the service is currently down. Disaster when you need a ticket right away.
Android
Feb 28, 2025
A bit cumbersome app.
iOS
Feb 28, 2025
Great app, terrible company
App works great for the most part. SJ is however the worst train company I've ever had the displeasure of traveling with. Closed toilets due to clogging, heavy delays and running out of water, with no plan for how to keep the toilets sanitary over an 18 hour train ride. This company should be shut down or sold.
Android
Mar 1, 2025
Payment hangs very often
SJ - Trains in Sweden - Product Description
Buy train tickets, keep track of your journey and collect points when travelling with SJ. • See timetables and buy tickets for SJ trains and other Swedish train operators • Buy and re-new your commuter ticket • Keep track of your journey or commute in the travel mode • Receive notifications with traffic information affecting your journey or commute You can also: • Buy Movingo tickets • Pass the SL barriers with your Movingo ticket • Rebook or cancel your ticket • Make multiple seat reservations at the same time for your commute • Buy tickets for the local traffic to go to or from the train station • Become a member of SJ Prio • Collect points when travelling with SJ • See your points balance and points transactions • Register points • Receive unique member offers and discounts • Use your points for new SJ tickets • Rebook to an earlier or later departure, if your ticker is refundable or if you have reached the Black membership level • Pre-order food for you journey whilst you buy your ticket • Add your tickets to Apple Wallet SJ (Swedish Railways) is a Swedish travel partner that offers sustainable train travel, both independently and in collaboration with others. As the market-leading train operating company, SJ links Sweden together, and opens the doors to Scandinavia's capitals. Every day, 140,000 people choose to travel on one of SJ's 1,200 departures from 284 stations.
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