56
fair
Skillshare - Online Classes | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Education
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
43 Reports
43 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
18 Reports
18 Reports
User Feedback
30%
iOS
18 Reports
18 Reports
70%
Android
43 Reports
43 Reports
Skillshare - Online Classes - Latest Quality Issues
iOS
Dec 16, 2024
The worst app!! But, filled with best courses
There isn't even an option to increase the resolution to watch it on my iPad Pro.
Android
Dec 16, 2024
I subscribed to a 3 month trial via YouTube. I found it difficult to find useful content. The search feature returned too many results, most of them completely irrelevant, and it was difficult to determine which of the hundreds of similar videos were created by legitimate professionals rather than glorified bloggers. I watched 4 minutes of content. On day 61 of my 3 month trial, I was charged $99. I requested a refund and was told that refunds were not issued if your trial was more than 7 days.
Android
Dec 17, 2024
I did not want to leave a review, but it seems their support email is all bots so maybe this will help me reach a real person. I tried to refund my $181 "free-trial" charge, but I got denied by a bot named Sara because I didn't cancel my trial beforehand. The emails they send are in a different tab that does not send notifications. Why scam people out of their money like this? $181 is all I make in a week and I can not even get a partial refund? Ridiculous.
Android
Dec 18, 2024
Some great classes but App not so great. The biggest problem for me has been watching without an internet connection. For some reason the downloaded classes play fine then the next day they won't. Only way to resolve is to delete them and re download. Also it's not uncommon for some of the classes within a class to refuse to download even after repeated attampts. The search and filter functions could be improved.
Android
Dec 18, 2024
Why isn't there a monthly payment option?? That's alot of money upfront!
Android
Dec 18, 2024
I want to cancel my skillshare subscription but nobody will help me and I'm tired of paying $39.00 a month for nothing
iOS
Dec 18, 2024
Skillshare is predatory and unethical. Do not support them!
Do NOT sign up for a free month trial! Despite cancelling the trial subscription, Skillshare took money out of my debit account and I am now out $230!! They lied about sending a reminder email which I NEVER received, and conveniently locked me out of their system once I cancelled so I couldn't get confirmation of my cancellation! This has happened to HUNDREDS of people as documented on Reddit, TrustPilot, & the Better Business Bureau. I reached out to Skillshare customer service and they were dismissive and manipulative, completely ignoring the fact that I had cancelled the subscription well before the trial ended, and blatantly refused my multiple requests for a refund. As a parent of two little kids who is just scraping by this holiday season, I am absolutely distraught by this behaviour and will be filing complaints with all the aforementioned agencies, as well as with the Attorney General.
Android
Dec 19, 2024
Absolutely awful customer service. They will rip you off. I'm only giving a star because i have to.
iOS
Dec 20, 2024
Poor App Usability
Very poor in terms of usability, you cannot see embed video links in discussions and projects, and you cannot change video quality (wow?).
Skillshare - Online Classes - Product Description
Explore your creativity on Skillshare, the leading platform for online courses where millions of creatives come together to take the next step in their creative journey. Discover thousands of inspiring classes on topics like drawing, calligraphy, graphic design, photography, animation, arts and crafts, illustration, hand lettering, pattern design, icon design, watercolour, and more. Learn to use creative tools like Procreate, Fresco, Illustrator, and Photoshop. Grow your career or business with social media marketing, leadership, and productivity courses. Learn with masters of their craft like Aaron Draplin, Jessica Hische, Roxane Gay and thousands of other acclaimed professionals and creators eager to share their knowledge with you. Skillshare empowers you to accomplish true growth. Skillshare classes are designed for real life, so you can find inspiration that fits your routine, moving your creative journey forward without putting life on hold. * Download the app to watch hundreds of free classes. * Start your free trial of Skillshare Premium to get unlimited access to our full library of premium, subscription-only classes. * As a Skillshare Premium Member, you can also download classes to watch offline. TERMS After your 30 day trial, payment will automatically be charged to your iTunes Account. Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period. Your subscription and auto-renewal settings are managed via your iTunes Account Settings. For further information please refer to our privacy policy (https://www.skillshare.com/ss/privacy) and terms of use (https://www.skillshare.com/ss/terms). Questions? Suggestions? Feel free to email us at help@skillshare.com.
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