Quality degradation at SkipTheDishes - Food Delivery  
Users report higher volume of Quality Issues than usual
25
poor

SkipTheDishes - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Food & Drink
Work at SkipTheDishes? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at SkipTheDishes? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
410 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
187 Reports
User Feedback
31%
iOS
187 Reports
69%
Android
410 Reports
SkipTheDishes - Food Delivery - Latest Quality Issues
Android
Mar 1, 2025
If they get your order right, then, it's simply expensive at best. If they mess up your order - and that's likely - then, their customer service is slow to respond and they will probably only offer you $2 in credits. Don't expect a refund! Or, a reply really!! 🙄 Super disappointing!!
Android
Mar 1, 2025
delivery fees are getting out of control, and some drivers will place the delivery DIRECTLY INFRONT OF THE DOOR! Then when we open the door everything gets knocked over
Android
Mar 1, 2025
I will never use this app again. 50% refund for food I didn't eat. They don't hold the restaurants accountable. Greedy company and greedy profits
Android
Mar 1, 2025
I made an error on the date and time of an order for pizza for a school. I called customer support to fix it 3 times. Each time they confirmed they modified to the correct date and time. On the day of the order, the restaurant called to say they didn't fix it yet and didn't send any courier. The restaurant called customer support on my behalf and they finally fixed it and sent a courier to pick up. Meanwhile the children at the school stayed hungry for over an hour until it was delivered.
Android
Mar 2, 2025
Food was missing did nothing to fix will not be using services again
Android
Mar 2, 2025
If I wanted to buy frozen pizza, I would have bought it at the grocery store.
Android
Mar 2, 2025
If you complain about your order too frequently, you are forever not able to get any type of refund.
Android
Mar 2, 2025
Way over cooked. Never should have left the restaurant. Where is quality control. What a shame. This pizza will not be eaten! Thanks Beckham's. We'll done! 👎👎👎
Android
Mar 2, 2025
Skips GPS brings the drivers to a completely different neighborhood and street name, but the house numbers are the same. So there's that going on.
SkipTheDishes - Food Delivery - Product Description
Download Canada’s most popular food delivery app — trusted by 5+ million customers and 25,000+ restaurants nationwide.

Things are looking bright, eh? We’re still the same SkipTheDishes you already love, but we’ve got a new look. Our values of transparency, dependability, and community aren’t changing, and we’re staying focused on delivering you the things you love in your community — we’ll just do it rocking orange.

SkipTheDishes makes it easy to order food delivery online from your favourite restaurants near you starting as early as 6am, and as late as 2am to satisfy your late-night cravings. With Skip, you can enjoy burger delivery, pizza at your door, Chinese takeout, sushi near you, and so much more. Download the SkipTheDishes app and start ordering food delivery today.

EARN SKIP REWARDS
Free food, anyone? This is the ultimate rewards program for the ultimate foodie. Order, earn points, and start getting rewarded now.

Everyone starts out with Orange status. Level up to Gold to earn double the points per dollar with every order, and score delicious discounts at checkout. Order twice in one month to keep your status and reap the rewards. Keep the earning going with Challenges. You can earn bonus points simply by placing orders that meet the requirements. The best part? No sign up fees.

FREE DELIVERY (with a min. order)
Sort restaurants by ‘Delivery Fee’ to see tons of restaurants near you that offer $0 delivery with a minimum order.

TRACK YOUR FOOD
Get real-time order update notifications and live GPS order tracking, so you know exactly where your food is every step of the way.

EASY PAYMENT
Pay quickly when you save your debit or credit card in the app.

VARIETY
Enjoy delivery from your longtime favourites or discover your new go-to. Craving Chinese, Italian, Indian, or Mexican? From healthy to hearty, pizza to salad, fish and chips to falafel, burgers to pad thai, burritos to sushi, and sandwiches to ice cream — order food delivery for every mood, occasion, and taste.

GROCERIES
Whether you need milk, coffee, bread, or batteries, we’ve got you covered with convenience store delivery and grocery delivery.

RE-ORDER
Want to enjoy your favourite delivery again and again? Re-order your most-loved dishes in your order history with our ‘Re-order’ button.

RESTAURANT SELECTION
Order delivery from hundreds of local restaurants that deliver near you or pick from popular national favourites, like McDonald's, Tim Hortons, Wendy's, 7-Eleven, KFC, Boston Pizza, Burger King, Pizza Pizza, Harvey's, Booster Juice, Mr.Sub, St-Hubert, Papa John's Pizza, and much more.

CONVENIENCE
With a few taps, your next meal is on its way, delivered where you want it, whether you’re at home, work, or chilling with friends. Date-night dinner? Pro-tip: plan ahead with pre-order!

PICKUP
Craving something ASAP? Grab, go, and enjoy with pickup. Choose ‘Pickup’ for that need-it-now takeout lasagna on the way home or last-minute lunchtime fuel.

NO HIDDEN FEES
There’s no funny business here. You won’t find any additional service fees.

SAVE ADDRESSES
Save multiple addresses in your account and have food delivered to your home, office, dorm, friend's place, and more.

STAY IN THE KNOW
When creating your account, subscribe to our emails to score exclusive (delicious) offers.

SHARE YOUR FEEDBACK
Great food delivery calls for great feedback. Easily review restaurants and couriers with just a few taps.

WE’RE HERE FOR YOU
Have questions? Get help with live chat in the app.

SkipTheDishes currently delivers in all ten provinces, with new cities and towns nationwide added every month.
Want to improve your unitQ Score by 20% within 30 days?
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