26
poor
SkipTheDishes - Food Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
377 Reports
377 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
168 Reports
168 Reports
User Feedback
31%
iOS
168 Reports
168 Reports
69%
Android
377 Reports
377 Reports
SkipTheDishes - Food Delivery - Latest Quality Issues
Android
Dec 21, 2024
I have been a loyal customer for years , today I ordered but unfortunately my order was wrong and when I contacted the customer service they didn't refund my order of $77 they just closed the chat . Such a poor customer service. I will definitely delete this app.
Android
Dec 22, 2024
the food was food but really pricey.
Android
Dec 22, 2024
Horrible customer service
Android
Dec 22, 2024
foods more pricy and often arrives cold. b'ys be doing 3 runs and my tacos get soggy in the car
Android
Dec 22, 2024
Skip uses an automated algorithm that randomly bans you from being refunded even when they are at fault and consistently screw up orders. Customer service is unhelpful and will hang up on you without shame.
Android
Dec 22, 2024
the app sucks. support people rude and not helpful. it says delivery fee is free if I order a certain amount, and it applies the free deal at total in 50% chance even tho I order way over.
Android
Dec 22, 2024
I had an order today that didn't go well. So I tried contacting customer service, and they ended the chat just as I was sending my message as to what my issue was. This is very poor customer service. Your service department might need a shake-up!
Android
Dec 23, 2024
Frequent incorrect orders and terrible customer service. I just paid 30 dollars for a sub and received someone else's order that I can't eat. When I reported this error I was refunded $20 and did not have the option to receive a refund to my credit card, I was only given "skip credits" meaning I have to use their service again if I don't want my money to go to waste. This is not the first time I have had an experience like this but it will be the last. I encourage everyone to stop using skip.
Android
Dec 23, 2024
26$ spent for food that never reached me. A 110 million dollar. I use skip for the luxury of not leaving my home. Never have I ever used for a pick up! Somehow, it was set for pick up. I just want to relax with my child, eat some garbage food, and go to bed. The customer service never helped me at all. Something about protocols. I just want my food! An no one can help me.
SkipTheDishes - Food Delivery - Product Description
Download Canada’s most popular food delivery app — trusted by 5+ million customers and 25,000+ restaurants nationwide. Things are looking bright, eh? We’re still the same SkipTheDishes you already love, but we’ve got a new look. Our values of transparency, dependability, and community aren’t changing, and we’re staying focused on delivering you the things you love in your community — we’ll just do it rocking orange. SkipTheDishes makes it easy to order food delivery online from your favourite restaurants near you starting as early as 6am, and as late as 2am to satisfy your late-night cravings. With Skip, you can enjoy burger delivery, pizza at your door, Chinese takeout, sushi near you, and so much more. Download the SkipTheDishes app and start ordering food delivery today. EARN SKIP REWARDS Free food, anyone? This is the ultimate rewards program for the ultimate foodie. Order, earn points, and start getting rewarded now. Everyone starts out with Orange status. Level up to Gold to earn double the points per dollar with every order, and score delicious discounts at checkout. Order twice in one month to keep your status and reap the rewards. Keep the earning going with Challenges. You can earn bonus points simply by placing orders that meet the requirements. The best part? No sign up fees. FREE DELIVERY (with a min. order) Sort restaurants by ‘Delivery Fee’ to see tons of restaurants near you that offer $0 delivery with a minimum order. TRACK YOUR FOOD Get real-time order update notifications and live GPS order tracking, so you know exactly where your food is every step of the way. EASY PAYMENT Pay quickly when you save your debit or credit card in the app. VARIETY Enjoy delivery from your longtime favourites or discover your new go-to. Craving Chinese, Italian, Indian, or Mexican? From healthy to hearty, pizza to salad, fish and chips to falafel, burgers to pad thai, burritos to sushi, and sandwiches to ice cream — order food delivery for every mood, occasion, and taste. GROCERIES Whether you need milk, coffee, bread, or batteries, we’ve got you covered with convenience store delivery and grocery delivery. RE-ORDER Want to enjoy your favourite delivery again and again? Re-order your most-loved dishes in your order history with our ‘Re-order’ button. RESTAURANT SELECTION Order delivery from hundreds of local restaurants that deliver near you or pick from popular national favourites, like McDonald's, Tim Hortons, Wendy's, 7-Eleven, KFC, Boston Pizza, Burger King, Pizza Pizza, Harvey's, Booster Juice, Mr.Sub, St-Hubert, Papa John's Pizza, and much more. CONVENIENCE With a few taps, your next meal is on its way, delivered where you want it, whether you’re at home, work, or chilling with friends. Date-night dinner? Pro-tip: plan ahead with pre-order! PICKUP Craving something ASAP? Grab, go, and enjoy with pickup. Choose ‘Pickup’ for that need-it-now takeout lasagna on the way home or last-minute lunchtime fuel. NO HIDDEN FEES There’s no funny business here. You won’t find any additional service fees. SAVE ADDRESSES Save multiple addresses in your account and have food delivered to your home, office, dorm, friend's place, and more. STAY IN THE KNOW When creating your account, subscribe to our emails to score exclusive (delicious) offers. SHARE YOUR FEEDBACK Great food delivery calls for great feedback. Easily review restaurants and couriers with just a few taps. WE’RE HERE FOR YOU Have questions? Get help with live chat in the app. SkipTheDishes currently delivers in all ten provinces, with new cities and towns nationwide added every month.
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