42
poor
SkipTheDishes - Food Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
25 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
120 Reports
120 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
121 Reports
121 Reports
User Feedback
50%
iOS
121 Reports
121 Reports
50%
Android
120 Reports
120 Reports
SkipTheDishes - Food Delivery - Latest Quality Issues
iOS
Nov 14, 2024
Missing food
Sometimes I never get the food that I order.
Android
Nov 15, 2024
0 stars if i could. I don't receive the item. The won't refund me. The support team is super rude. Not a one time experience, Doordash is way better. Don't install please!
iOS
Nov 15, 2024
WORST APP EVER
I was given a $10 coupon and when I went to use it, during checkout I tried changing the payment method to my other credit card. The payment failed and the coupon disappeared from my profile!!!! When spoke to the customer support team, they asked me to wait for 24 hours!!! And this happened again the next day. The support team when are unable to answer would just randomly say goodbye and disconnect!!! Extremely unprofessional. The APP is so slow that it would take the coupons to reset for 24 hoursss!!!! Worst experience
iOS
Nov 15, 2024
Poor customer support
Avoid! There are lots of better food delivery alternatives. Made an order, driver ruined food by stopping for a long time before delivering. Support was unhelpful and had to file a credit card dispute.
iOS
Nov 15, 2024
Total con artists
Deleted the app after receiving the complete wrong order. Not even one item was correct and skip told me they would negotiate refunding half. Sorry half? I didn't even eat the nasty food that arrived. It was the wrong restaurant, food I don't even eat. Maybe don't have your drivers doing multiple orders at once and maybe try having customer service agents on the chat who understand simple instructions. They didn't even end up giving me half the refund. I had to give the food away because I, 1. Don't eat seafood and 2. Wouldn't order seafood for delivery. Again. Compete con artists. How is this legal ?
iOS
Nov 15, 2024
Scam
I placed an order after waiting 50 min it got canceled! I contacted skip to see what happened no reason why just that is was canceled and they would give me credits for within the app. I said I want my money back the said that can take up to 15 days. So now my 50$ order cost me 100$ because I still needed the order! This is called fraud taking money under false pretences the money should be put back instantly it's 2024! I will be deleting this app and never using it again! I wish I could put a zero star review i am that dissatisfied
iOS
Nov 15, 2024
To many missing orders no more refunds
I have been using skip for a while. But for some reason missing orders are getting worse every time I order something and since I have reported the missing items skip has told me I'm no longer allowed refunds and can no longer ask anymore. I should get what I paid for and should get something from the items that are missing and let the restaurant know. If I was in a store they would replace that order or do something about it. If I could give zero stars I would I'm so done with skip the dishes do not use this skip punishes the customers for getting to many refunds meanwhile restaurants continue to take our money and not give what we pay for. Scammers
iOS
Nov 16, 2024
Cancelling orders
I placed an order with a delivery time of 30 minutes, then they upped the time to over an hour. After an hour my order was cancelled and customer support provided no help and just ended the chat without providing support. Can't trust this app to make it's delivery
iOS
Nov 16, 2024
No help
No servants
SkipTheDishes - Food Delivery - Product Description
Download Canada’s most popular food delivery app — trusted by 5+ million customers and 25,000+ restaurants nationwide. Things are looking bright, eh? We’re still the same SkipTheDishes you already love, but we’ve got a new look. Our values of transparency, dependability, and community aren’t changing, and we’re staying focused on delivering you the things you love in your community — we’ll just do it rocking orange. SkipTheDishes makes it easy to order food delivery online from your favourite restaurants near you starting as early as 6am, and as late as 2am to satisfy your late-night cravings. With Skip, you can enjoy burger delivery, pizza at your door, Chinese takeout, sushi near you, and so much more. Download the SkipTheDishes app and start ordering food delivery today. EARN SKIP REWARDS Free food, anyone? This is the ultimate rewards program for the ultimate foodie. Order, earn points, and start getting rewarded now. Everyone starts out with Orange status. Level up to Gold to earn double the points per dollar with every order, and score delicious discounts at checkout. Order twice in one month to keep your status and reap the rewards. Keep the earning going with Challenges. You can earn bonus points simply by placing orders that meet the requirements. The best part? No sign up fees. FREE DELIVERY (with a min. order) Sort restaurants by ‘Delivery Fee’ to see tons of restaurants near you that offer $0 delivery with a minimum order. TRACK YOUR FOOD Get real-time order update notifications and live GPS order tracking, so you know exactly where your food is every step of the way. EASY PAYMENT Pay quickly when you save your debit or credit card in the app. VARIETY Enjoy delivery from your longtime favourites or discover your new go-to. Craving Chinese, Italian, Indian, or Mexican? From healthy to hearty, pizza to salad, fish and chips to falafel, burgers to pad thai, burritos to sushi, and sandwiches to ice cream — order food delivery for every mood, occasion, and taste. GROCERIES Whether you need milk, coffee, bread, or batteries, we’ve got you covered with convenience store delivery and grocery delivery. RE-ORDER Want to enjoy your favourite delivery again and again? Re-order your most-loved dishes in your order history with our ‘Re-order’ button. RESTAURANT SELECTION Order delivery from hundreds of local restaurants that deliver near you or pick from popular national favourites, like McDonald's, Tim Hortons, Wendy's, 7-Eleven, KFC, Boston Pizza, Burger King, Pizza Pizza, Harvey's, Booster Juice, Mr.Sub, St-Hubert, Papa John's Pizza, and much more. CONVENIENCE With a few taps, your next meal is on its way, delivered where you want it, whether you’re at home, work, or chilling with friends. Date-night dinner? Pro-tip: plan ahead with pre-order! PICKUP Craving something ASAP? Grab, go, and enjoy with pickup. Choose ‘Pickup’ for that need-it-now takeout lasagna on the way home or last-minute lunchtime fuel. NO HIDDEN FEES There’s no funny business here. You won’t find any additional service fees. SAVE ADDRESSES Save multiple addresses in your account and have food delivered to your home, office, dorm, friend's place, and more. STAY IN THE KNOW When creating your account, subscribe to our emails to score exclusive (delicious) offers. SHARE YOUR FEEDBACK Great food delivery calls for great feedback. Easily review restaurants and couriers with just a few taps. WE’RE HERE FOR YOU Have questions? Get help with live chat in the app. SkipTheDishes currently delivers in all ten provinces, with new cities and towns nationwide added every month.
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