66
fair
Sky Go | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
154 Reports
154 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
26 Reports
26 Reports
User Feedback
14%
iOS
26 Reports
26 Reports
86%
Android
154 Reports
154 Reports
Sky Go - Latest Quality Issues
Android
Nov 13, 2024
keeps coming up with error
iOS
Nov 14, 2024
Woeful !
The limited titles that are available to watch on this atrocity, either buffer, or constantly stall. I'm on Sky gigabit max or whatever it's called, so it's not my WiFi, it's just a shoddy app. Most of the content I click on is “not available to watch on sky go” so what's the point of it ? Roll on December 2025 when I can go back to Virgin ! The latest Sky move, is to extend Ad breaks from 40 seconds to 1 min 40. But it's ok, they've got a black Friday offer where you can skip ads for £ 5 a month. Then if you pause it at any point, you get the adverts again before it resumes. Absolute scammers !
Android
Nov 15, 2024
Doesn't seem to work on my tablet pretty useless
Android
Nov 16, 2024
Sign in 3 times over the top
iOS
Nov 16, 2024
Lacks pretty much all the features you’d expect from an app like this
No memory of shows watched, not linked properly to Sky account, fast forwarding through ads doesn't work on this app. Wouldn't recommend.
Android
Nov 18, 2024
Terrible, it lags, it crashes and every so often it says due to a tecnical issue it will not work for said channel and to try again later. So I have to uninstall, then reinstall and re-sign in for it to work only for a week or so before I have to do it again. I'm paying a considerable amount of money for a unsatisfactory service, fix it!
Android
Nov 18, 2024
Good sometimes WiFi has not responded
Android
Nov 18, 2024
So out of date..for a big company like sky.. Choice it's very poor
Android
Nov 18, 2024
I would like to see an improvement whereby when I tap back on my phone I go back to the options it came up with when I searched for a given programme. At the moment it goes right back to the beginning and you have to type in the same search request, and in so doing start all over again, which is quite frustrating. Thank you
Sky Go - Product Description
A brand-new design makes it quicker for Sky TV customers to find and enjoy the very best TV, plus enjoy recommendations just for you and easy switching between compatible devices. You can stream your favourite channels, including free-to-air favourites like ITV and Channel 4, and depending on your Sky TV subscription, great dramas on Sky Atlantic and live sport on Sky Sports. So, whether your main TV is being used by the kids and you want to stream your favourite show at home or you want to download stuff to watch while you’re out and about*, Sky Go’s got you covered. With Sky Go Extra, you’re able to download your favourite recordings** to watch even when you’re offline, meaning you can carry hits like Chernobyl, Big Little Lies or Love Island with you wherever you go. SKY GO FEATURES: Depending on your TV subscription, you can: • Stream over a hundred channels live, including: o Free-to-air favourites including ITV and Channel 4 – watch Gogglebox, Catch-22 and other hits o Sky Atlantic – the home of the highest rated show of all time on IMDb – Chernobyl – as well as Big Little Lies and more o Sky One – the home of shows including The Simpsons, A League Of Their Own, Modern Family and more o Sky Sports – keep up-to-date with the latest action from the Premier League, EFL, England cricket and more (Sky Sports subscription required) o Sky Cinema, Film 4 and others for hit movies (Sky Cinema subscription required) • Catch Up on the shows you want when you want On Demand • Download Sky Go onto your compatible devices. Then flip between them to your heart’s content.* • Watch on compatible mobiles and tablets • Ready for the next episode? It’ll play without you having to lift a finger • Find more movies you’ll love. Your Sky TV app on your device gets to know what you like. then recommends movies for you • If you’re a Sky TV customer, Sky Go is part of your Sky TV package, so there is no extra cost for Sky TV customers! • With Sky Go Extra, download shows to watch without WiFi *– and stream without using any of your data if you’re a Sky Mobile customer *** Sky Q customer features • Pause shows on your TV in one room at home and pick up on your device in another. • Download your recordings to take with you and watch offline. • To use Sky Q features on the Sky Go app including accessing your recordings you need to be on the same WiFi network as your Sky Q Box and have a Sky Q Multiscreen subscription. *Sky Go Extra subscription required. Find out more at sky.com/skygo **Requires Sky Q box, Sky TV and Sky Q Experience subscriptions, HDTV, Sky Q app connected to home broadband. Save selected recordings from last 90 days to compatible tablet connected to home broadband. Finished recordings may be unavailable to sync for a few hours. Two syncs/downloads per programme. Transfer speed depends on device and connection. ***Requires active Sky Mobile airtime plan and at least 50Mb of data. Streaming adverts prior to and within on demand content, and watching ads within some Sky Apps may use your data allowance. See sky.com/watchmobile for more information. Content available depends on TV package. Additional information General: Available to residential customers in the UK or Ireland only. Some programmes from live Sky TV channels are unavailable via Sky Go. Further terms apply. Sky’s privacy notice explains how Sky uses your information. You can view this notice at: sky.com/privacy Available on Android 5.1 and above
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