69
fair
Slice: Pizza Delivery/Pick Up | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
28 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
95 Reports
95 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
70 Reports
70 Reports
User Feedback
42%
iOS
70 Reports
70 Reports
58%
Android
95 Reports
95 Reports
Slice: Pizza Delivery/Pick Up - Latest Quality Issues
iOS
Nov 15, 2024
Joke
Last time I order from a company that uses this app.Delivered my pizza 30 minutes late, pizza was cold along with cold fries and the driver was rude. I will never ever order from New Yorker Pizza or use this app
iOS
Nov 15, 2024
Awful
Pizza just showed up in a ball in the box. Slice wouldn't refund me either. I've never left a review but this was so ridiculous I felt like I had to.
iOS
Nov 16, 2024
Doesn’t work
My order doesn't appear. Customer service chat goes unanswered. No tracking.
iOS
Nov 16, 2024
Terrible customer service.
Ordered pizza that was supposed to be ready at 6:25pm. I called slices at 7:19pm and said hey my pizzas have not been made. Called the store and the owner said 5 minutes they will be ready. I called slices back and said hey it's been 15 minutes now and no pizza. Slices called again and was told 3-4 minutes and it will be done. I called slices again at 740pm and was on hold for 8 minutes while they spoke to the store. They said they were unable to offer a refund because the order is ready for pick up. The owner ignored me while I was on the phone with slices. It's 7:52 and my order is now finished. Unacceptable customer service. Why did it take 3 phone calls and 40 minutes of waiting after I had been waiting for nearly an hour?
iOS
Nov 16, 2024
Couldn’t find a driver to deliver the food
We ordered food and you couldn't coordinate drivers. This is a very bad experience on a Friday night!
iOS
Nov 16, 2024
Good idea, awful execution
This app doesn't work in my area because the pizza places ignore orders that come from Slice and only fill phoned-in and in-person orders.
Android
Nov 17, 2024
Wouldn't recommend they messed up my orders twice and didn't resolve them at all. Better to just call where you want to order from if you don't want your order messed up.
Android
Nov 17, 2024
No clue as how to track order
Android
Nov 18, 2024
Estimated delivery time, 5:53, it's 6:10. I downloaded it to track the food.
Slice: Pizza Delivery/Pick Up - Product Description
Order from your favorite pizzeria with Slice. We empower your go-to local independent pizza shop so you can get the food you love fast, easy, and with tracked delivery. There’s no crazy fees for you or your pizzeria, and you’ll earn free pizza for being a loyal customer! Put Local Shops First Local pizzerias are at the heart of our communities. And we’re here to keep it that way. Slice gives your favorite independent pizza shop the tools and tech they need to thrive. That means they have more time to focus on making tasty pizza, and you get your order fast, tracked, and accurate. Get Real Pizza Our independent pizzeria partners serve up deliciously authentic local pizza in communities all across the country. Slice works behind the scenes with your local shop so you can easily customize your pizza exactly how you like it. Extra cheese? You got it. Half pepperoni, half pineapple? No problem. Get your pizza, your way. With the Slice app, you can also save your go-to order for next time. Earn Free Pizza Yep, really. You’ll earn one Pizza Point for every order over $30, and it only takes eight Pizza Points to earn a free large cheese pizza. And speaking of free, your first Pizza Point is on us. Better Food, Better Service Why settle for fast food delivery when you can get delicious pizza from local shops delivered by a trusted pizza person straight to your door? Slice has the answer to those three magic words: “Pizza near me”. Or mozzarella sticks, wings, hot wings, salads, pasta… Do your food ordering, then opt for pizza delivery, take out, pickup, takeaway, contactless curbside pickup, or no-contact delivery. You can use our pizza tracker for live updates at every step, and whether you prefer credit card, PayPal, Google Pay, or Apple Pay, every type of payment is secure. Pizza is almost always perfect, but just in case, our top-ranked customer support team works hand-in-hand with your local shop to get you exactly what you want. Save Time, Save Money The Slice app isn’t just the easiest way to order pizza — it also shows you your favorite pizzeria’s latest special offers, exclusive deals, and promotions. There’s no inflated prices or hidden charges because unlike third-party delivery apps, Slice is your shop’s direct partner. Switch from ordering on those delivery apps to ordering directly with Slice and you could save big: The average family saves over $200 a year! Slice makes it easy to get the food you love for less money, all while supporting your community’s restaurants. One-Tap Ordering, Real-Time Tracking Slice the pizza app makes ordering easy (and reordering even easier). You’ll get an estimated delivery time for your pizza. Plus, keep your eyes on the pies with Slice’s real-time pizza tracker. Find Your Favorite Restaurants on Slice As well as neighborhood spots, we’re proud to partner with local favorites like Jet's Pizza, Cicis Pizza, Round Table Pizza, Uno Pizzeria & Grill, Rosati's Pizza, Patxi's Pizza, Vocelli Pizza, and Sarpino’s Pizzeria, plus over 18,000 more local restaurants in hundreds of locations across the country for takeout or delivery. Get the pizza app that connects you to your favorite local pizzerias. You’ll enjoy the freshest, most authentic pizza in your neighborhood, without any phone calls, “hold pleases,” or busy signals when you try to figure out where your food is! Download the Slice app today, order tasty food, and make tonight your best pizza night yet.
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