fair

Smart Home Manager | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-8 Points Past 30 Days

Category: Productivity

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

84%

Android
258 Reports

iOS unitQ Score

iOS User Feedback

16%

iOS
50 Reports

User Feedback

16%

iOS
50 Reports

84%

Android
258 Reports

Smart Home Manager - Latest Quality Issues

Android

Dec 19, 2024

What I don't understand you can only pause a device. But not completely delete it that's real dumb? You would think with all the money they get they would make a better. App and hide our freaking password.

Android

Dec 20, 2024

After installing and signing in to the app I was given a promt for receiving notifications but I wasn't able to click on anything, effectively locking me out of the app. I think it's because my screen is a little shorter than most standard phones. I found a workaround by tap/holding the app icon and clicking on one of the options. As long as I'm signed in and the app is still open in the background it seems to work.

Android

Dec 20, 2024

App keeps crashing. Can't even access my internet

Android

Dec 20, 2024

It keeps closing when trying to set up our wifi.

Android

Dec 20, 2024

Keeps crashing says it has a bug

Android

Dec 21, 2024

Horrible experience. AN hour wasted and still couldn't make it work. Typical AT&T

Android

Dec 21, 2024

App keeps crashing whenever I'm trying to set up my wi-fi. Very frustrating.

Android

Dec 21, 2024

It's not working. Keeps looping

Android

Dec 21, 2024

App works fine when my network is working fine. As in when I don't necessarily need to check on anything. The second my network hiccups for any reason, these useless app doesn't load anything. It just sits on the blue loading screen as it pretends to matter.

Smart Home Manager - Product Description

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface. Sign in with your AT&T User ID and password to get started.

App highlights:
• Easily view, update, and share your Wi-Fi name and password
• See what devices are connected, personalize each device name and add it to a profile
• Set downtime schedules to manage your family’s screen time or quickly and easily pause devices
• Get troubleshooting help and customized recommendations from our Virtual Assistant
• Get device and network protection with AT&T ActiveArmor℠ internet security
• Check your network health, get notified of issues and service outages, run speed tests, and more

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model, limited to Wi-Fi network.

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