27
poor

SmartRent | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
69 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
22 Reports
User Feedback
24%
iOS
22 Reports
76%
Android
69 Reports
SmartRent - Latest Quality Issues
Android
Jan 24, 2025
can't change my door code
Android
Jan 24, 2025
Won't even let me login to my account when I go on the app it keeps looking like it's gonna let me in then boots me out
Android
Jan 25, 2025
This app does what it wants to do, alone. My heat will not turn off!
Android
Jan 26, 2025
worthless, constant connection issues, nothing ever works correctly
Android
Jan 26, 2025
Terrible app. Won't load
Android
Jan 26, 2025
Terribly slow. Won't detect the already connected WiFi, doesn't show my home WiFi upon searching. Automation is horrible. Takes minutes just to login.
iOS
Jan 26, 2025
Never works right
App seems to always be under maintenance, and logs me out every single time
Android
Jan 28, 2025
my hub is constantly offline so i can't use the features from my phone
Android
Jan 29, 2025
Ever since the update the other day, I can't connect to the system 70% of the time. Sometimes it will ask me to hit "retry" and then connect, but now it won't respond and keeps saying I'm offline, when I'm connected to wifi and have cell signal. Really frustrating when it's the only way to keep the thermostat in auto mode and set the min and max temps. Worked fine prior to the system update.
SmartRent - Product Description
Welcome to SmartRent!

The SmartRent App, designed with your experience in mind, puts comfort, control, and convenience in the palm of your hand. With custom controls, settings and more, it makes “there’s no place like home” ring even truer.

You’ll love the ability to:
- Lock and unlock your door or adjust your thermostat from anywhere
- Create custom schedules for your thermostat to save money and energy
- Grant unique, time-bound access codes to family, friends, and service providers
- Set up automations to simplify daily routines
- Issue voice commands with Amazon Alexa and Google Assistant
- Be alerted immediately of possible leaks in your home
- Review your lock activity to see when guests or maintenance visited
- Link your Ring account for one less app to manage
- And more!

Download the SmartRent App and start customizing your smart home!

SmartRent - Opening Doors To A Smarter World
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