76
good
SmartThings | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
5442 Reports
5442 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
701 Reports
701 Reports
User Feedback
11%
iOS
701 Reports
701 Reports
89%
Android
5442 Reports
5442 Reports
SmartThings - Latest Quality Issues
Android
Jan 29, 2025
Summary of the app says location is optional, but it actively prevents you from connecting a device unless it's turned on. The device itself doesn't let you set certain features without the app, and it's obviously an intentional design decision to get more user data by forcing people to download the app and then not actually making the permissions optional.
Android
Jan 29, 2025
Using this app to control a Samsung OLED is my personal hell. I can open it 3-5 times in. Row and it doesn't do anything. Pretty worthless when it only works 10% of the time.
Android
Jan 29, 2025
Very slow app. "Home" never opens and just buffers...
Android
Jan 29, 2025
tag never updates
Android
Jan 29, 2025
always loses connection to tv, says someone else is owner... after every update I have to reinstall everything worthless!
Android
Jan 29, 2025
Useless with Samsung washing machines you can't plan anything or even start the machine remotely...
Android
Jan 30, 2025
Hello, good evening. Gentlemen of Samsung. For several weeks now, this application has been in pause mode when trying to update. Please fix this and I'll give you a 5. Thank you.
Android
Jan 30, 2025
It is totally useless
Android
Jan 30, 2025
It says that your device is not compatible with this version. I used the app on the same phone and when I tried to reinstall it after resetting the phone, it said that it was not compatible. My phone model is Galaxy S8.
SmartThings - Product Description
Quickly and easily connect and control your smart home devices through SmartThings.
SmartThings is compatible with 100s of smart home brands. So, you can control all of your smart home gadgets in one place, including your Samsung Smart TV and smart home appliances.
With SmartThings, you can connect, monitor and control multiple smart home devices quicker and easier. Connect your Samsung smart TVs, smart appliances, smart speakers and brands like Ring, Nest and Philips Hue - all from one app.
Then control your smart devices using voice assistants including Google Assistant
[Key Features]
- Control and check in on your home from wherever you are
- Connect your smart devices across many different brands to work together by setting ‘scenes’
- Build routines that are set on time, weather, and device status, so your home runs smoothly in the background
- Allow shared control by giving access to other users
- Receive status updates about your devices with automated notifications
- Talk to your devices using Google Assistant
- Track, monitor and save money on energy with SmartThings Energy. See how much your home and compatible Samsung devices cost to run, and try various energy saving features, such as AI saving mode, or schedule devices to run during off peak hours.
- Receive recipe recommendations by scanning meal kits, wine, and meat. Plan, shop and prep meals with the help of SmartThings Cooking
※ Some features may not be available in all countries.
[App requirements]
Some mobile devices may not be supported.
- iOS 14.0 or later / iPhone 6s or later / iPad mini 4 or later
※ App permissions
The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.
[Required access permissions]
-
[Optional access permissions]
• Bluetooth : Find nearby devices using Bluetooth or BLE.
• Microphone: Used to set up ultrasonic sensor-equipped devices
• Camera: Scan QR codes.
• Location: Automate actions using GPS. (GPS is optional.)
Find Wi-Fi information to add device in iOS 13 or later.
• Contacts: Verify user information that will be delivered while sending SMS.All intellectual property rights, including trademarks and word marks, are the property of respective owners