77
good
SmartThings | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
5820 Reports
5820 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
611 Reports
611 Reports
User Feedback
10%
iOS
611 Reports
611 Reports
90%
Android
5820 Reports
5820 Reports
SmartThings - Latest Quality Issues
Android
Dec 22, 2024
I can only access the app with an internet connection, and it becomes quite frustrating when it refuses to work on mobile data. Recently, I lost my wallet with one of the tabs inside, and when I tried to manage the settings, it annoyingly prompted me to connect my device to the internet. Despite my efforts to keep it updated daily, the one time I truly needed it, it failed to function properly. It probably required yet another update— *couldn't write my full rant but I'm sure you get it*
Android
Dec 23, 2024
Not connecting or recognizing my Samsung speaker
Android
Dec 23, 2024
Reading difficult. I hate the extremely small type/font used on my phone .
Android
Dec 23, 2024
No impossible to connect
Android
Dec 23, 2024
Someone has put a code on me Turing off location. Investigation will take place
Android
Dec 23, 2024
I'm using it to check the time of the washer dryer, but the summary time doesn't match at all on the dashboard, the washing machine is 00:05 left, there is no change in it, even if I turn off the dashboard settings and add it again, it's the same, and even if I close the app and turn it on, it doesn't change from that time, it said it's a summary, but you have to tell me the correct time, please fix it
Android
Dec 23, 2024
it is worthless all I want to do is share my samsung phone screen with my Samsung TV on the same internet network. it doesn't work. I will never buy Samsung again period.
Android
Dec 23, 2024
Bad app to use as a remote control, every time you tap on the phone it sends you to log in to the browser, when you are already logged in to the app it is a damn stress. 🙄
Android
Dec 23, 2024
Garbage Garbage Garbage. Won't connect to tv in same room. It finds neighbors tv just fine. Should be deleted from all devices. Absolutely useless. Negative stars if possible. Waste of time.
SmartThings - Product Description
Quickly and easily connect and control your smart home devices through SmartThings.
SmartThings is compatible with 100s of smart home brands. So, you can control all of your smart home gadgets in one place, including your Samsung Smart TV and smart home appliances.
With SmartThings, you can connect, monitor and control multiple smart home devices quicker and easier. Connect your Samsung smart TVs, smart appliances, smart speakers and brands like Ring, Nest and Philips Hue - all from one app.
Then control your smart devices using voice assistants including Google Assistant
[Key Features]
- Control and check in on your home from wherever you are
- Connect your smart devices across many different brands to work together by setting ‘scenes’
- Build routines that are set on time, weather, and device status, so your home runs smoothly in the background
- Allow shared control by giving access to other users
- Receive status updates about your devices with automated notifications
- Talk to your devices using Google Assistant
- Track, monitor and save money on energy with SmartThings Energy. See how much your home and compatible Samsung devices cost to run, and try various energy saving features, such as AI saving mode, or schedule devices to run during off peak hours.
- Receive recipe recommendations by scanning meal kits, wine, and meat. Plan, shop and prep meals with the help of SmartThings Cooking
※ Some features may not be available in all countries.
[App requirements]
Some mobile devices may not be supported.
- iOS 14.0 or later / iPhone 6s or later / iPad mini 4 or later
※ App permissions
The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.
[Required access permissions]
-
[Optional access permissions]
• Bluetooth : Find nearby devices using Bluetooth or BLE.
• Microphone: Used to set up ultrasonic sensor-equipped devices
• Camera: Scan QR codes.
• Location: Automate actions using GPS. (GPS is optional.)
Find Wi-Fi information to add device in iOS 13 or later.
• Contacts: Verify user information that will be delivered while sending SMS.All intellectual property rights, including trademarks and word marks, are the property of respective owners