73
good

SmartThings | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
3843 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
632 Reports
User Feedback
14%
iOS
632 Reports
86%
Android
3843 Reports
SmartThings - Latest Quality Issues
Android
Mar 1, 2025
The app is just weak, I've been trying to log into my Samsung account for several hours now, nothing works
Android
Mar 1, 2025
Despite the fact that I have the app I can't use a galaxy smartTag 2, it doesn't make any sense...
Android
Mar 1, 2025
Worst app. Not user friendly at all.
Android
Mar 1, 2025
IT STOPS AT "updates to smartthings privacy notice" SECTION, CONTINUE BUTTON IS INACTIVE, IT IS NO LONGER COMPATIBLE WITH YOUR DEVICE ERRORS HAVE BEEN ONGOING FOR DAYS. HOW IRRESPONSIBLE PEOPLE ARE YOU, IS IT THAT DIFFICULT TO FIX THE APPLICATION YOU BROKEN WITH AN UPDATE WITH AN UPDATE, WELL.
Android
Mar 1, 2025
Not working When I want to start syncing the music from my phone with my Philips Hue lights, nothing happens.
Android
Mar 1, 2025
Bad, I can't download app
Android
Mar 1, 2025
New washing machine, first 4 washes OK, but SmartThings app won't register and app always crashes when LOGIN-unsuccessfully! Tried about 13 times!
Android
Mar 1, 2025
great instability in working with procedures, sometimes they work, sometimes they don't.
Android
Mar 2, 2025
Such a simple app and restricting it to not so old Android versions doesn't make sense 🙄
SmartThings - Product Description
Quickly and easily connect and control your smart home devices through SmartThings.
SmartThings is compatible with 100s of smart home brands. So, you can control all of your smart home gadgets in one place, including your Samsung Smart TV and smart home appliances.
With SmartThings, you can connect, monitor and control multiple smart home devices quicker and easier. Connect your Samsung smart TVs, smart appliances, smart speakers and brands like Ring, Nest and Philips Hue - all from one app.
Then control your smart devices using voice assistants including Google Assistant

[Key Features]
- Control and check in on your home from wherever you are
- Connect your smart devices across many different brands to work together by setting ‘scenes’
- Build routines that are set on time, weather, and device status, so your home runs smoothly in the background
- Allow shared control by giving access to other users
- Receive status updates about your devices with automated notifications
- Talk to your devices using Google Assistant
- Track, monitor and save money on energy with SmartThings Energy. See how much your home and compatible Samsung devices cost to run, and try various energy saving features, such as AI saving mode, or schedule devices to run during off peak hours.
- Receive recipe recommendations by scanning meal kits, wine, and meat. Plan, shop and prep meals with the help of SmartThings Cooking 

※ Some features may not be available in all countries.

[App requirements]
Some mobile devices may not be supported.
- iOS 14.0 or later / iPhone 6s or later / iPad mini 4 or later

※ App permissions
The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed. 

[Required access permissions]
-

[Optional access permissions]
• Bluetooth : Find nearby devices using Bluetooth or BLE.
• Microphone: Used to set up ultrasonic sensor-equipped devices
• Camera: Scan QR codes.
• Location: Automate actions using GPS. (GPS is optional.)
                    Find Wi-Fi information to add device in iOS 13 or later.
• Contacts: Verify user information that will be delivered while sending SMS.
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