18
poor
Smith's | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
95 Reports
95 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
26 Reports
26 Reports
User Feedback
21%
iOS
26 Reports
26 Reports
79%
Android
95 Reports
95 Reports
Smith's - Latest Quality Issues
Android
Feb 28, 2025
The weekly coupons (amongst others) do not show up! It's difficult to check out. The cart is constantly refreshing so checking out takes forever.
Android
Feb 28, 2025
FIXED..today, feb 26. Smiths app is showing weekly ad for feb 5-12. then shows OOPS SOMETHING WENT WRONG when an item is selected to view!
Android
Feb 28, 2025
I use the app weekly to check the ads and digital coupons but for the past 3 weeks it's been the same ad, Feb 12-19 and won't update. I've also been having issues with the digital coupons updating as well and not showing the new weekly coupons. I have to login to the desktop site to view anything.
Android
Mar 1, 2025
Very cumbersome alot of the times. Coupons don't always add or out dated as well as the weekly ads. Often times I need to uninstall and reinstall for it to work properly.
Android
Mar 1, 2025
I've had to constantly uninstall and reinstall this app. It is so buggy. Really over it.
Android
Mar 1, 2025
the cart gets glitchy at times
Android
Mar 1, 2025
generally, opaque update notes are less than helpful and is reason enough to never use an app. Due to kroger/smiths questionable business practices, I've decided never to shop there again. actually deleting your account, though, takes more effort than it should. But a great first step is uninstalling the app, which I'm doing now! Everyone should!
Android
Mar 1, 2025
About a month ago, this app introduced new ways to view the weekly ad, which would have been fine had the still-available "print" view not been completely broken in the process. Features that were removed with this update and not replaced with a functional equivalent: - Press and hold to add an item to the list - View all listed items simultaneously without waiting for multiple pages to load - Change the default ad view And since then, on my Galaxy Note S23 Ultra, print view has not worked.
Android
Mar 2, 2025
View weekly ad print not working
Smith's - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Smith's app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Fresh Values Rewards Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Fresh Values Rewards Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Smith's Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Fresh Values Rewards Card to Wallet for iPhone. To use the Smith's app, you'll need a Smith's digital account. You can create one and link your Fresh Values Rewards Card through the app. Don't have a Fresh Values Rewards Card? You can add a new one when you create your digital account.
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