25
poor
Smith's | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
71 Reports
71 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
4 Reports
4 Reports
User Feedback
5%
iOS
4 Reports
4 Reports
95%
Android
71 Reports
71 Reports
Smith's - Latest Quality Issues
iOS
Nov 16, 2024
Decent but a few suggestions
I've been using this app since it came out and there have definitely been some ups and downs throughout the years. Some weird glitches, some random shutting downs, coupon issues on occasion, but overall it's been okay. The one thing I'd really like to see is the ability to have things in my cart on re-order every week or when I place a pickup. Albertsons has this and I'd love to see it on this and it would be awesome to see here.
Android
Nov 16, 2024
slow to load weekly ad
Android
Nov 16, 2024
confusing and only works if NOT in the store
Android
Nov 16, 2024
This app used to be great. For about the last 2 months I have to uninstall it, then reinstall for it to update to the new sale and coupons. I don't have time for that, but I have to do it if I want to take advantage of the digital coupons 😣
Android
Nov 17, 2024
we really like Smith's but the app can be glitchy.
Android
Nov 17, 2024
Constantly requires updates, rarely performs above bare functionality. It's actually stunning how bad this app consistently is to use. Searches require obnoxious specificity, carts are slow loading and frequently appear to just wipe out entirely and heaven forbid you try to remove something from your cart which usually takes a few tries to accomplish, coupons appear under items and when you clip them they disappear entirely because they didn't actually exist. It's honestly garbage.
Android
Nov 18, 2024
Cannot sign in anymore says cannot reach authentication service.
Android
Nov 20, 2024
Used to work well, now coupons no longer work. I uninstalled and am choosing the competitor's store... Hope it someday gets fixed
Android
Nov 20, 2024
The newest update ruined this app. Cannot add most coupons, and latency issues are ridiculous. This was a great app, but it's useless now.
Smith's - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Smith's app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Fresh Values Rewards Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Fresh Values Rewards Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Smith's Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Fresh Values Rewards Card to Wallet for iPhone. To use the Smith's app, you'll need a Smith's digital account. You can create one and link your Fresh Values Rewards Card through the app. Don't have a Fresh Values Rewards Card? You can add a new one when you create your digital account.
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