Quality degradation at Snapfish: Photos Cards & Books  
Users report higher volume of Quality Issues than usual
73
good

Snapfish: Photos Cards & Books | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Photo & Video
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
116 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
26 Reports
User Feedback
18%
iOS
26 Reports
82%
Android
116 Reports
Snapfish: Photos Cards & Books - Latest Quality Issues
Android
Mar 26, 2025
super glitchy, every time I finish checking the photos and making sure they're cropped right, the whole app shuts and empties my basket
iOS
Mar 27, 2025
I use these for my yearly photo books!
I've used these for 5 years now and I LOVE! The app can be slow loading camera roll but other than that it runs great! BUT PLEASEEE IM BEGGING…ITS BEEN YEARS and it's the SAME LAYOUTS!please add more / new ones I beg of you! There's an unlimited amount of different ones you could use! Also just add “text” over vs choosing the specific layout that allows it! I BEGGGGGGGG
Android
Mar 28, 2025
Waste of time and money! It's been almost 4 weeks since I've ordered photos. They have not even shipped out. On your site, there is no way to contact customer support. I want my money refunded to me. The photos were a birthday gift for my boyfriend. I will go back to your competition for my business. They may cost more, but I will get my photos in the guaranteed time frame. Your site says they shipped weeks ago. I look on the UPS site. They haven't even gotten the photos yet. Why lie about it?
Android
Mar 30, 2025
Wouldn't upload large photo files but you don't find that out until going through final purchasing upload. Free prints were being charged at checkout.
Android
Apr 1, 2025
wasted hours editing the order then hours trying to fix the issue with the useless customer service support. the postage doesnt combine for each item so it is ridiculously high. they offer free prints then dont honor them. go elsewhere tbh.
Android
Apr 1, 2025
Your statement: "The standard delivery for 50 photo prints starts at 3.99 €." is wrong, because 50 photos cost 4.99 with you. I miss format-adapted photo prints, e.g. Instead of an uncropped 13 format for 2:3 photos, as Snapfish used to offer and as is still available from other providers, e.g. CEWE. The quality of the prints is good
Android
Apr 1, 2025
very bad, it has taken me 4 hours to get this app to work. had to uninstall the app and then re-install it. Eventually, I got it to work after several attempts to enter the information. Not the first time I had issues with this app, and I always had to have several attempts to get it to work. V Poor.
Android
Apr 2, 2025
it was working great, easy to upload photos and change things. but now is insisting my country is the UK and to enter a UK delivery address. I'm not in the UK, I'm in Ireland. according to the website, delivery to Ireland is possible. but when I log onto the website the card I just made is somehow gone. so 🤷🏻‍♀️
Android
Apr 2, 2025
love and good price but uploading photos isn't always very easy.
Snapfish: Photos Cards & Books - Product Description
Sign up now. Get 100 free 4x6 prints every month, upload your photos & make custom photo books, personalized cards + invites on the go! Conveniently order prints for photo albums & create personalized photo gifts directly from your mobile device. Ordering for home delivery is fast and easy. With the Snapfish app you can upload your pictures & access your baby, travel, pet, wedding, birthday, graduation, vacation, snapchat photo albums from your phone or social media (works with Facebook, Instagram, iCloud, Google Photos & your Camera Roll) anywhere, anytime & claim your 100 freeprint allowance every month!

Perks of the Snapfish App:
• Get 100 4x6 monthly print allocation (just pay shipping)! 100 Prints offer valid on US app only, see: promo.snapfish.com/free-prints for full details. Free prints resets monthly
• App-specific deals on products
• Quickly find your photos with album or timeline view
• Choose collage photo layouts for photobooks & canvas prints, or design your own
• Make photo books, print photos, acrylic desk accessories, photo blocks, glass prints & more!
• Variety of print sizes, from wallet size to 20x30: order 4x5.3 prints–perfect size for mobile phone photos without cropping, or try square prints–ideal for Instagram prints
• Improved prints builder lets you zoom & pan in the crop area, edit quantity / size of print & choose a paper finish for entire order (glossy or matte)
• Combined print size orders
• Quick! Have your photo prints mailed, or pick up in-store at CVS, Walgreens, and Walmart within an hour if you need images fast
• Easy Payment options: Apple Pay, PayPal, Afterpay, Bank or Credit Card
• Create perfect gifts for special occasions like Christmas, Holiday, Mother's & Father's Day or everyday fun custom photo gifts + photos delivered to your door

New Products!
Find perfect gifts for special occasions or everyday use with fun custom cards & photo gifts
• We mail your cards for you
• Custom Embossed Foil Cards in gold, silver, or rose gold metallic foil + Seal & Send (all-in-one) cards
• Wide range of Christmas Tree Ornaments
• Custom Tshirts + Sweatshirts
• Colored Photo Coffee Mug in 10oz. & 15oz., Insulated Coffee Mug & Wine Cup plus Enamel Campfire Mug
• Custom Glass Pint Glass
• Square + Heart Shaped Photo Tile
• Personalized Stone Coasters
• Personalized Beach Towels
• Custom Tea Towels & Pot Holders + new Spoonflower Table Runners, Napkins + Wallpaper
• Custom Playing Cards & Jigsaw Puzzle for games nights
• Leatherette Desk Set for home-working order

More Products: 
Order prints, create personalized cards, invites or announcements, plus make custom photo gifts like photo canvas, photo books, mugs, blankets, pillows, tote bags, tree ornaments, key chains & photo panels
• Create fun Secret Santa gifts or order Photo Prints & Framed Pictures
• Cards in variety of designs with back of card customization & return address printing are perfect for party invites, announcements & special occasions. Plus new New Mail For Me card service
• Tote Bags, Canvases, Photo Books, Blankets + Pillows with a wide array of new layouts

Your Questions, Answered: 
• Change book layouts: Click on the individual page you’d like to change to see different layout options
• Cropping: Our crop options provide the best fit to the dimensions of your prints. Be sure to review the cropping of your prints before you order
• Free Prints: You may see your 4x6 prints listed as $0.09 before you place your order. Don't worry, you’re still getting your free prints! Once you’re in the cart to place your order, you will see your prints reflect the final discount. If you are placing an international order, you will be charged the appropriate international shipping rate
• Grid vs. Album: Click “Show Albums” or “Show Grid” to view photos by album or date so you don't have to scroll through all your photos in the camera roll
Snapfish LLC is part of the international Shutterfly Inc family of personalized cards + gifting websites + apps
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