55
fair

SoFi: Mobile Banking App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
46%
Android
266 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
307 Reports
User Feedback
54%
iOS
307 Reports
46%
Android
266 Reports
SoFi: Mobile Banking App - Latest Quality Issues
iOS
Jan 26, 2025
SoFi needs to close up for business
Fails to provide any support or benefit for a customer
iOS
Jan 26, 2025
Bloated app
To much unnecessary stuff in the app also not organized well either. Would love to make SoFi my primary bank if they organize and remove all the unnecessary stuff.
iOS
Jan 26, 2025
>30 App
You over marketed. Your app is designed to only really work if you direct deposit after getting rid of about 100 marketing pop-ups for different things you know increase their stock price of course. What they failed to do is think of their customer base. It appears they're targeting people under 30 so have fun with making money I opened and close this account within a month frame I now use another bank to actually that are far much better and so less distracting. Whoever designed this app made it overly complicated for no reason. PS I work in this type of industry and design. This stuff you guys failed you get a D minus do it again
iOS
Jan 26, 2025
Basically useless
Every screen is just ads for their services. Want to see your balance or manage payments? Good luck navigating there.
iOS
Jan 26, 2025
Not a great app!
Been using the app for a year and everything seemed ok until a problem with my email. The app conflicted with my email account and since I wasn't getting emails to confirm my trades Sofi started mailing me confirmation at $2 per. Having multiple automated investment it sent my account negative and hence more fees. Immediately stopped using the app. Robinhood seems superior!
iOS
Jan 27, 2025
Still No Widgets..
2025 and still no widgets! Everything else is great from an application standpoint.. but I'll be playing GTA6 before seeing a widget for this banking app.
iOS
Jan 27, 2025
Use a different platform
Communication and tools are insufficient, use a different platform.
iOS
Jan 27, 2025
Not a great app!
Been using the app for a year and everything seemed ok until a problem with my email. The app conflicted with my email account and since I wasn't getting emails to confirm my trades Sofi started mailing me confirmation at $2 per. Having multiple automated investment it sent my account negative and hence more fees. Immediately stopped using the app. Robinhood seems superior!
iOS
Jan 28, 2025
Not a good bank to bank with
This bank is the worst back ever they want u to do there job and nobody never has answers for your questions they say a supervisor will contact u with n a hour or two and no one ever does
SoFi: Mobile Banking App - Product Description
Earn up to 4.50% on checking and savings accounts with SoFi.*

Get up to $1000 in stock when you fund an active Invest account.†

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WHY DO OVER 5 MILLION MEMBERS LOVE SOFI?
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• Earn more, save more, and make the most of your money with SoFi Plus
• Track your money like a champion with SoFi Insights (formerly SoFi Relay)
• Get paid up to 2 days early when you set up direct deposit**
• Experience zero account fees and no fee overdraft coverage with SoFi Checking and Savings***
• Save automatically, set savings goals, and organize your money with SoFi Vaults and Roundups

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MORE WAYS TO INVEST ALL IN ONE PLACE
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• Active investing in stocks, ETFs, and more - without commission
• Experience user-friendly options trading with no contract fees
• You can invest in your favorite company with as little as $5 with SoFi Fractional Shares (restrictions apply)
• Plan for retirement with SoFi’s IRAs and other investment products
• Invest in upcoming IPOs before they hit the public market (if eligible)****

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SOFI INSIGHTS HELPS YOU GET YOUR FINANCES IN ORDER
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• Connect all your accounts on one mobile dashboard
• Monitor your credit score at no cost
• Track your spending and manage your budget
• Talk 1-on-1 with a financial planner to set personalized goals
• SoFi can alert you of upcoming bills so you never miss a payment

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SIGN UP FOR A CREDIT CARD THAT BRINGS YOU MORE
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• Check your balance and pay your bills all within the SoFi app
• SoFi keeps your personal information guarded against fraud
• Make international purchases without any extra fees
• Receive up to $1000 of complimentary cell phone insurance coverage^
• Earn unlimited 2% cash back rewards^^

Support: Call (855) 456-SOFI (7634) or chat with us online at https://www.sofi.com/contact-us/

Website: https://www.sofi.com/

Social: 
https://www.facebook.com/SoFi
https://www.linkedin.com/company/sofi/
https://twitter.com/SoFi
https://www.instagram.com/sofi/

*SoFi members with direct deposit can earn up to 4.50% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum direct deposit amount required to qualify for the 4.50% APY for savings. Members without direct deposit will earn up to 1.20% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Interest rates are variable and subject to change at any time. These rates are current as of 8/2/2023. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet.

†Customer must fund their Active Invest account with at least $10 within 30 days of opening the account. Probability of customer receiving $1,000 is 0.028%. See full terms and conditions.

**Early access to direct deposit funds is based on the timing in which we receive notice of impending payment, which is typically up to two days before the scheduled payment date.

***Overdraft Coverage is limited to $50 on debit card purchases only and is available to customers with monthly direct deposits of $1,000 or more. Members with a prior history of non-repayment of negative balances are ineligible for Overdraft Coverage.

****Investing in an Initial Public Offering (IPO) involves substantial risk, including the risk of loss. For a comprehensive discussion of these risks please refer to SoFi Securities’ IPO Risk Disclosure Statement.

^This World Elite Mastercard® Benefit comes with $1,000 in yearly coverage ($800 max per claim, 2 claims per year) should your cell phone get stolen or need certain repairs. Simply pay for your cell phone bill with your World Elite Mastercard to activate coverage. See ‘Peace of Mind’ section in your guide to benefits https://www.mastercard.us/en-us/personal/find-a-card/world-elite-mastercard-credit.html for details or call 1-800-MASTERCARD.

^^See Rewards Details at sofi.com/card/rewards
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