52
fair
SoFi: Mobile Banking App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
278 Reports
278 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
278 Reports
278 Reports
User Feedback
50%
iOS
278 Reports
278 Reports
50%
Android
278 Reports
278 Reports
SoFi: Mobile Banking App - Latest Quality Issues
iOS
Feb 27, 2025
Direct deposit
Do not have your tax refund deposited into this account. NEVER!!!! My deposit was sent on 2/21 it's 2/27 and no one's knows nothing. So this review is telling me anyone/everyone do not deposit a tax refund into sofi. Otherwise it's a ok bank!
Android
Feb 27, 2025
Tried for a loan with 799 credit score. And no debit and was denied. I liked your platform at the start now I can see why it's not that great.
Android
Feb 27, 2025
Didn't get myvsin on bonus. Bogus advertisement.
Android
Feb 28, 2025
I say two for now because of how INTRUSIVE it automatically is. Have to turn off notifications per heading individually for each thing and 4 or so don't share my data options. Good lord this app is intrusive and selling you out big time. They made me switch to this app from Mohela just to make payments. What a crock of bull.
Android
Feb 28, 2025
I find it very frustrating that 1. I can only transfer $500 at a time and no more then $10,000 per month. 2. The limit for depositing a check is $500 and below on the mobile app and that there is no way to deposit larger checks. In my humble opinion there should not be such limited transfer limits and another way to deposit larger checks. Robert
iOS
Feb 28, 2025
Be careful of investing part
Had closed SoFi banking then reopened went to invest thinking it would take from SoFi account since I was doing it through SoFi app but it pulled from banking I had years ago with never asking me where to invest from so please fix where it ask and also where you can delete old accounts
iOS
Feb 28, 2025
Waste of time and hurt my credit!!!
I applied for a loan sent everything in just for them to keep asking for my recent paystubs over and over again. Waste of time and hurt my credit for nothing. I'm not sure if they are a scam or what. I don't know how you're supposed to get approved if they keep saying they need more information but it's the same information you already sent them. Save the hassle and don't mess with this company!!!
Android
Feb 28, 2025
I ordered a card Never got it So I figured someone else retrieved it. Then I tried to log in and it's just a circle going round And round for hours never connecting so I'm uninstalling the whole thing
Android
Feb 28, 2025
what a disappointing experience SOFItook funds from my account then put my account in the negative by less than 15.00 and closed account not once did I receive communication regarding account and account had money yet SOFI has been unable to explain where my funds went?? poor customer service no help , app crashes frequently .
SoFi: Mobile Banking App - Product Description
Earn up to 4.50% on checking and savings accounts with SoFi.* Get up to $1000 in stock when you fund an active Invest account.† --- WHY DO OVER 5 MILLION MEMBERS LOVE SOFI? --- • Earn more, save more, and make the most of your money with SoFi Plus • Track your money like a champion with SoFi Insights (formerly SoFi Relay) • Get paid up to 2 days early when you set up direct deposit** • Experience zero account fees and no fee overdraft coverage with SoFi Checking and Savings*** • Save automatically, set savings goals, and organize your money with SoFi Vaults and Roundups --- MORE WAYS TO INVEST ALL IN ONE PLACE --- • Active investing in stocks, ETFs, and more - without commission • Experience user-friendly options trading with no contract fees • You can invest in your favorite company with as little as $5 with SoFi Fractional Shares (restrictions apply) • Plan for retirement with SoFi’s IRAs and other investment products • Invest in upcoming IPOs before they hit the public market (if eligible)**** --- SOFI INSIGHTS HELPS YOU GET YOUR FINANCES IN ORDER --- • Connect all your accounts on one mobile dashboard • Monitor your credit score at no cost • Track your spending and manage your budget • Talk 1-on-1 with a financial planner to set personalized goals • SoFi can alert you of upcoming bills so you never miss a payment --- SIGN UP FOR A CREDIT CARD THAT BRINGS YOU MORE --- • Check your balance and pay your bills all within the SoFi app • SoFi keeps your personal information guarded against fraud • Make international purchases without any extra fees • Receive up to $1000 of complimentary cell phone insurance coverage^ • Earn unlimited 2% cash back rewards^^ Support: Call (855) 456-SOFI (7634) or chat with us online at https://www.sofi.com/contact-us/ Website: https://www.sofi.com/ Social: https://www.facebook.com/SoFi https://www.linkedin.com/company/sofi/ https://twitter.com/SoFi https://www.instagram.com/sofi/ *SoFi members with direct deposit can earn up to 4.50% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum direct deposit amount required to qualify for the 4.50% APY for savings. Members without direct deposit will earn up to 1.20% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Interest rates are variable and subject to change at any time. These rates are current as of 8/2/2023. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet. †Customer must fund their Active Invest account with at least $10 within 30 days of opening the account. Probability of customer receiving $1,000 is 0.028%. See full terms and conditions. **Early access to direct deposit funds is based on the timing in which we receive notice of impending payment, which is typically up to two days before the scheduled payment date. ***Overdraft Coverage is limited to $50 on debit card purchases only and is available to customers with monthly direct deposits of $1,000 or more. Members with a prior history of non-repayment of negative balances are ineligible for Overdraft Coverage. ****Investing in an Initial Public Offering (IPO) involves substantial risk, including the risk of loss. For a comprehensive discussion of these risks please refer to SoFi Securities’ IPO Risk Disclosure Statement. ^This World Elite Mastercard® Benefit comes with $1,000 in yearly coverage ($800 max per claim, 2 claims per year) should your cell phone get stolen or need certain repairs. Simply pay for your cell phone bill with your World Elite Mastercard to activate coverage. See ‘Peace of Mind’ section in your guide to benefits https://www.mastercard.us/en-us/personal/find-a-card/world-elite-mastercard-credit.html for details or call 1-800-MASTERCARD. ^^See Rewards Details at sofi.com/card/rewards
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