60
fair

SoFi: Mobile Banking App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
247 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
188 Reports
User Feedback
43%
iOS
188 Reports
57%
Android
247 Reports
SoFi: Mobile Banking App - Latest Quality Issues
Android
Nov 14, 2024
Fi so not working not the day I tried signing up and 👉 not Today 🫡🫶🤔✌️🤙
iOS
Nov 14, 2024
Update the notification option!
If you like to be notified via text when you get a deposit or when your card is used, this is NOT the card for you. That is not a notification option for some reason.
Android
Nov 14, 2024
ACH Transfers are carried by camel through some desert in a parallel realm before arriving to any account. So keep in mind you won't see that money for up to a week. All the while the app throws different numbers of net worth and balances at you but in actuality the money ain't there yet.
Android
Nov 14, 2024
Keep getting messages that a code will be sent to my cell, but I never receive the text containing code, and the only option is to resend the code, which i never receive. Then you send me a message to complete my loan application???????
iOS
Nov 14, 2024
Trying to do too much in one app
Banking works fine. Travel not so much. Wasted too much time trying to do a simple one night booking.
iOS
Nov 15, 2024
?
I wish they had a terminal where I can deposit cash without been charged for depositing money, I tried to deposit money at Walmart and I could only deposit certain amount and t he'll charge me $3 per transaction.
iOS
Nov 15, 2024
Terrible for investing
Tried to buy one stock. I had more than enough money to buy my stock with the robo account I had. Every time I tried to buy a stock it wanted me to make a new account and would t give me the option to use the account that already had money in it. It kept sending me to the account page to make another account. I was so frustrated, I withdrew my money and deleted the app right away. Waste of time.
Android
Nov 15, 2024
The bill pay is not as seemless as i would like, scheduling a bill for a different date is not as simple as i would like and I'd like to be able to see when and how much the last payment was to a payee without having to scroll through my transactions.
iOS
Nov 16, 2024
Transfers take four-five days
I don't have a problem with anything but how long the money takes to transfer.. and how there is no quicker option, it's been an easily preventable problem I've had several times, and it's caused so much headache Im not even sure it's worth it
SoFi: Mobile Banking App - Product Description
Earn up to 4.50% on checking and savings accounts with SoFi.*

Get up to $1000 in stock when you fund an active Invest account.†

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WHY DO OVER 5 MILLION MEMBERS LOVE SOFI?
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• Earn more, save more, and make the most of your money with SoFi Plus
• Track your money like a champion with SoFi Insights (formerly SoFi Relay)
• Get paid up to 2 days early when you set up direct deposit**
• Experience zero account fees and no fee overdraft coverage with SoFi Checking and Savings***
• Save automatically, set savings goals, and organize your money with SoFi Vaults and Roundups

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MORE WAYS TO INVEST ALL IN ONE PLACE
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• Active investing in stocks, ETFs, and more - without commission
• Experience user-friendly options trading with no contract fees
• You can invest in your favorite company with as little as $5 with SoFi Fractional Shares (restrictions apply)
• Plan for retirement with SoFi’s IRAs and other investment products
• Invest in upcoming IPOs before they hit the public market (if eligible)****

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SOFI INSIGHTS HELPS YOU GET YOUR FINANCES IN ORDER
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• Connect all your accounts on one mobile dashboard
• Monitor your credit score at no cost
• Track your spending and manage your budget
• Talk 1-on-1 with a financial planner to set personalized goals
• SoFi can alert you of upcoming bills so you never miss a payment

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SIGN UP FOR A CREDIT CARD THAT BRINGS YOU MORE
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• Check your balance and pay your bills all within the SoFi app
• SoFi keeps your personal information guarded against fraud
• Make international purchases without any extra fees
• Receive up to $1000 of complimentary cell phone insurance coverage^
• Earn unlimited 2% cash back rewards^^

Support: Call (855) 456-SOFI (7634) or chat with us online at https://www.sofi.com/contact-us/

Website: https://www.sofi.com/

Social: 
https://www.facebook.com/SoFi
https://www.linkedin.com/company/sofi/
https://twitter.com/SoFi
https://www.instagram.com/sofi/

*SoFi members with direct deposit can earn up to 4.50% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum direct deposit amount required to qualify for the 4.50% APY for savings. Members without direct deposit will earn up to 1.20% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Interest rates are variable and subject to change at any time. These rates are current as of 8/2/2023. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet.

†Customer must fund their Active Invest account with at least $10 within 30 days of opening the account. Probability of customer receiving $1,000 is 0.028%. See full terms and conditions.

**Early access to direct deposit funds is based on the timing in which we receive notice of impending payment, which is typically up to two days before the scheduled payment date.

***Overdraft Coverage is limited to $50 on debit card purchases only and is available to customers with monthly direct deposits of $1,000 or more. Members with a prior history of non-repayment of negative balances are ineligible for Overdraft Coverage.

****Investing in an Initial Public Offering (IPO) involves substantial risk, including the risk of loss. For a comprehensive discussion of these risks please refer to SoFi Securities’ IPO Risk Disclosure Statement.

^This World Elite Mastercard® Benefit comes with $1,000 in yearly coverage ($800 max per claim, 2 claims per year) should your cell phone get stolen or need certain repairs. Simply pay for your cell phone bill with your World Elite Mastercard to activate coverage. See ‘Peace of Mind’ section in your guide to benefits https://www.mastercard.us/en-us/personal/find-a-card/world-elite-mastercard-credit.html for details or call 1-800-MASTERCARD.

^^See Rewards Details at sofi.com/card/rewards
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