32
poor
SONIC Drive-In - Order Online | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
549 Reports
549 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
193 Reports
193 Reports
User Feedback
26%
iOS
193 Reports
193 Reports
74%
Android
549 Reports
549 Reports
SONIC Drive-In - Order Online - Latest Quality Issues
Android
Dec 22, 2024
Can't pay using the app. Errors out every time on multiple phones and accounts. Liked using the app to get the 1/2 price drinks, and to get the order placed before getting to the restaurant.
Android
Dec 22, 2024
Payment processing Doesn't work 9 times out of 10. 90% of the time it won't let me pay, so I get screwed out of my discounts and end up having to go to the location and pay full price for my husband and son, but not get anything for myself because I can't afford it. REALLY RUDE OF YOU SONIC!!! I SPEND ALOT OF MONEY HERE!!!!
Android
Dec 22, 2024
It would be like 5 stars if THERE WERE REWARDS!!! this is the most expensive fast food place in my town and it's also the only one that doesn't have app rewards. GIVE US REWARDS!!!
Android
Dec 22, 2024
Keeps giving me an error message when I get to the payment screen. My app is up to date, and I've even un-installed and reinstalled it. My husband is having the same problem with his app. This in addition to many other problems it's been having. Please get this error fixed.
Android
Dec 22, 2024
it is convenient but it is very slow even on my wifi the app is just slow
Android
Dec 22, 2024
The app is inconsistent, and has a habit of closing when I choose to order a meal, the options for taking toppings off of burgers only doesn't even include everything on it (For example, I ordered a Double Bacon Cheeseburger combo and wanted it plain. So I took off the Mayo, lettuce, and tomato; what I got was a burger with ketchup, Onions, and pickles.) I didn't even HAVE the option to take them off.
Android
Dec 22, 2024
Is there a way to combine gift cards on the app or at least use one and pay the balance? I am sitting on like $15 and I can't use it because there are insufficient funds on our $5 gifted cards. Every other restaurant can combine funds, but not Sonic? It's lacking.
Android
Dec 22, 2024
Barly functions 90% of the time if you even attempt to change what store your going to you have to change it like 4 time and it might not work at all if the place is farther away then the original one don't know how you mess up the basics that bad honestly
Android
Dec 22, 2024
Since the new update it keeps giving me an error when I try to pay
SONIC Drive-In - Order Online - Product Description
The SONIC Drive-In app lets you order and pay with your phone, get rewards, find out about new items and offers, browse the menu, check nutritional information and more! • Order Ahead and be first in line every time! Plus, get Happy Hour Any Time (1/2 Price Drinks & Slushes) when you order ahead through the app. Limited time only. See app for details. • Get exclusive rewards you can redeem when you use Order Ahead. • Find the closest SONIC Drive-In locations in your area and see their hours. • Browse the menu. Check out what’s new and view nutritional info for each item.
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